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Shangri-La Hotel, Tokyo

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Shangri-La Hotel, Tokyo
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1,260 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La Hotel, Tokyo
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Showing 719: English reviews
London
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 13 July 2015

Beautiful hotel and everything you would expect from the Shangri La group Impeccable service and spacious luxurious rooms The best views of Tokyo city, best seen at night with the bright lights shining into your room - making it quite a romantic setting for a city hotel! We had a club room so breakfast was served in the club lounge... More 

Helpful?
3 Thank pilgrim108
SLTY-Owner, 支配人 at Shangri-La Hotel, Tokyo, responded to this review

Dear pilgrim108 Thank you very much for staying with us at Shangri-La Hotel, Tokyo and sharing your review on Tripadvisor. We are delighted to hear that you liked our Horizon Club and that you enjoyed your stay. Moreover, we are happy that you could take advantage of our service and location close to the Tokyo Station, and the views .... More 

London, United Kingdom
Level Contributor
295 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 259 helpful votes
Reviewed 12 July 2015

Stayed here for five nights, occupying an Executive Suite. Suite was spacious and very comfy. Nice king size bed, wonderful bathroom with a marvelous walk-in shower and a separate electric toilet. Hotel itself is beautiful, situated in an office building, from floor 27 to floor 37. Good breakfast at the Piacere restaurant, plenty of choices and wonderful, quick service. We... More 

Helpful?
4 Thank obsessedbytravelling
SLTY-Owner, 支配人 at Shangri-La Hotel, Tokyo, responded to this review

Dear obsessedbytravelling Thank you very much for staying with us at Shangri-La Hotel, Tokyo and sharing your valuable review in such detail, and thank you also for sharing your feedback about our breakfast at Piacere and Horizon Club. While we are delighted to hear that our hotel and the facilities met your expectations in some ways, at the same time,... More 

Los Angeles, California
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 July 2015

They provided fresh fruits and desserts in the room upon arrival, which was really sweet. Also the location is excellent, being close to Tokyo Station therefore Shinkansen. Had a great time here! The internet was also pretty impressive!

Helpful?
Thank susan_icecoco
SLTY-Owner, 支配人 at Shangri-La Hotel, Tokyo, responded to this review

Dear susan_icecoco Thank you very much for staying with us at Shangri-La Hotel, Tokyo and for sharing your review on Tripadvisor. We are delighted to hear that you enjoyed our fresh fruits in the room and internet . Moreover we are glad that you were able to take advantage of our convenient location close to Tokyo Station. We very much... More 

Appleby Magna, United Kingdom
Level Contributor
98 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 10 July 2015

The room was very good, comfortable and spacious with a wet room shower/bathroom. Staff were courteous and helpful. A slightly awry breakfast service was quickly rectified. This was one of the best hotels my wife and I have stayed in.

Helpful?
1 Thank oneh
SLTY-Owner, 支配人 at Shangri-La Hotel, Tokyo, responded to this review

Dear oneh Thank you very much for staying with us at Shangri-La Hotel, Tokyo and for sharing your valuable feedback on Tripadvisor. We are pleased to hear that our hotel met your expectations. In the meantime, we look forward to your visit again. Jens Moesker General Manager More 

Singapore, Singapore
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 10 July 2015

First impressions - plush and opulent. Probably typical of the Shangri-la design. Blink was everywhere - from the crystal chandeliers and crystal filled hand rails in the lift, to more chandeliers and gold in the lobby, it was everywhere! Love the rooms - they were not as big as Park Hyatt, but somehow more comfortable. Had the best sleep here.... More 

Helpful?
1 Thank MW-MK-MM
SLTY-Owner, 支配人 at Shangri-La Hotel, Tokyo, responded to this review

Dear MW-MK-MM Thank you very much for staying with us at Shangri-La Hotel, Tokyo and for sharing your valuable feedback on Tripadvisor. We are pleased to hear you found your room comfortable and was satisfied with our convenient location. We very much look forward to welcoming you again. Jens Moesker General Manager More 

Brisbane, Australia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 July 2015

The Hotel is conveniently located near Tokyo rail way station. The rooms are excellently appointed with all amenities needed for a pleasant stay. The staff are friendly respectful and efficient especially in Piacere restaurant

Helpful?
1 Thank Jeanita H
SLTY-Owner, 支配人 at Shangri-La Hotel, Tokyo, responded to this review

Dear Jeanita H Thank you very much for staying with us at Shangri-La Hotel, Tokyo and sharing your feedback on Tripadvisor. We are glad to hear that you were happy with our amenities and able to take advantage of our hotel's convenient location near Tokyo station. We are also pleased to know that you enjoyed your dining experience at Piacere.... More 

Hong Kong, null, Hong Kong
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 July 2015

You can't really go wrong with Japan. Anywhere you stay will have a standard of comfort, class and quality that will run across all levels. From the capsule hotels to the extremely luxurious, you are more than guaranteed that your service and the quality of stay will be next to perfect. The Tokyo Shangri-La is no exception. After the 46... More 

Helpful?
Thank Jon L
SLTY-Owner, 支配人 at Shangri-La Hotel, Tokyo, responded to this review

Dear Jon L Thank you very much for staying with us at Shangri-La Hotel, Tokyo and sharing your feedback on Tripadvisor. We are delighted to hear that our hotel and service met your expectations and that you were able to take advantage of our location next to the Tokyo station. We are looking forward to welcoming you again. Jens Moesker... More 

London, United Kingdom
Level Contributor
62 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 4 July 2015

Great modern rooms, excellent views from rooms, location is perfect for getting around. Though could do something different with the restaurants as they did not entice me to dine there. Very friendly will go back if get the chance.

Helpful?
Thank red_hamster
SLTY-Owner, 支配人 at Shangri-La Hotel, Tokyo, responded to this review

Dear red_hamster Thank you very much for staying with us at Shangri-La Hotel, Tokyo and for sharing your feedback on Tripadvisor. We are pleased to hear that your room and our location met your expectations. Your feedback is valuable as it is one of the best ways for us to understand how we can improve our restaurants. We very much... More 

Tokyo, Japan
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 July 2015 via mobile

Just had 4 great nights with our baby, it couldn't have been better, for those travelling with babies/small children, this hotel goes above and beyond. We requested a baby bed when booking and then got a lot more; kids slippers, kids toothbrush, baby soap and lotion and diaper pail (emptied by housekeeping twice a day). Nothing was too much trouble.... More 

Helpful?
2 Thank mrswong78
SLTY-Owner, 支配人 at Shangri-La Hotel, Tokyo, responded to this review

Dear mrswong78 Thank you very much for staying with us at Shangri-La Hotel, Tokyo and for sharing your review on Tripadvisor. We are pleased to hear that our hotel and restaurant met your expectations and that you enjoyed your stay. We very much look forward to welcoming you again Jens Moesker General Manager More 

Swansea, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 July 2015

we visited Tokyo a few month ago . the hotel located near Tokyo station and very convenient for travelling. the staff in the hotel are very friendly . great restaurants and breakfast . our room have a good view of the imperial palace garden.

Helpful?
1 Thank janelangley70
SLTY-Owner, 支配人 at Shangri-La Hotel, Tokyo, responded to this review

Dear Lovefromuk Thank you very much for staying with us at Shangri-La Hotel, Tokyo and for leaving your review on Tripadvisor. We are delighted to hear that your enjoyed our breakfast and restaurants and our service and our convenient location next to the Tokyo station met your expectations. We are looking forward to welcoming you again. Jens Moesker General Manager More 

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Staying in Ginza / Tokyo Nihonbashi

Neighbourhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Refrigerator in room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The splendid Shangri-La Hotel conveniently located adjacent to Tokyo Station. Guests will appreciate Shangri-La's unique brand of hospitality and service, as well as the very finest facilities and amenities while staying within the comfort and warmth of this luxurious Tokyo hotel. ... more   less 

Additional Information about Shangri-La Hotel, Tokyo

Address: 1-8-3 Marunouchi | Marunouchi Trust Tower Main, Chiyoda 100-8283, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza / Tokyo Nihonbashi
Price Range: $710 - $1,477 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Tokyo 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Shangri-La Hotel, Tokyo Hotel Chiyoda
Shangri La Tokyo
Shangri La Chiyoda
Shangri-La Hotel, Tokyo Japan
Hotel Style:
#1 Business Hotel in Chiyoda
#3 Romantic Hotel in Chiyoda
#3 Spa Hotel in Chiyoda
#4 Family Hotel in Chiyoda
#4 Luxury Hotel in Chiyoda
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Tokyo staff and other travellers.
11 questions
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Questions? Get answers from Shangri-La Hotel, Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room that is facing the bay, less obstruction of the views”
 of 5 bubbles cyqaey, 21 Nov 2016 | Read review
“If you can swing the extra cost of the club floor rooms... the service and staff make it worth it.”
  • View from the lounge
 of 5 bubbles avatarNY, 1 Nov 2016 | Read review
“Worth to upgrade to a Club room if possible”
 of 5 bubbles SoutheastAsiaSusan, 29 Oct 2016 | Read review
“Each room has a different aspect on the City of Tokyo”
 of 5 bubbles NETWORK01, 23 Oct 2016 | Read review
“Most of the rooms are very quiet and I have not experience any room that is noisy.”
 of 5 bubbles Makanani2005, 30 Aug 2016 | Read review
5 of 5
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