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Palace Hotel Tokyo

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Traveller (1106)
Room & Suite (523)
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Overview
  • Excellent79%
  • Very good17%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“grand kitchen”(30 reviews)
“balcony room”(13 reviews)
“large balcony”(13 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
Offers from Palace Hotel Tokyo
Special Offer: USD100 hotel credit
Hotel deals
Contact Info
Name/address in local language
Offers from Palace Hotel Tokyo
Special Offer: USD100 hotel credit
Hotel deals
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Reviews (1,277)
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Traveller rating
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LanguageEnglish
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664
80
9
4
2
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All reviewsgrand kitchenbalcony roomlarge balconyroyal barotemachi stationthe club loungerooms are spacioussushi restaurantwalking distanceturn down servicewonderful hotelbuffet breakfastjet lagmount fujirestaurant reservationsdirect accessfavorite hotel
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61 - 65 of 759 reviews
Reviewed 25 October 2017

One of the best hotels that I've every stayed in. Beautifully furnished and generously-sized rooms; professional, helpful and friendly staff; great location for visits to the Imperial Palace and Tokyo station. Can't find anything to fault!

1  Thank Luxing18
Reviewed 18 October 2017 via mobile

It is really difficult to stay in the Palace Hotel without admitting the attention to detail, the comfort of the rooms and the public spaces, the location right in the heart of Tokyo and - above all - the ‘nothing is too difficult’ attitude of...More

Thank Sundancer47
Reviewed 18 October 2017

One of the best hotels we have stayed. Very centrally located in Chiyoda District. Hotel location is directly adjacent to the Imperial Garden. One of the few hotels where rooms have balconies, a great thing enjoying the view of this fantastic city. The club lounge...More

1  Thank Thomas R
Reviewed 17 October 2017

This was our third stay at the Palace Hotel in the last couple of years and while the hotel has lovely rooms overlooking the Imperial Gardens, especially the ones with balconies, each stay has been marred by somewhat odd service occurrences. During our first stay,...More

2  Thank MiffysPillowBook
Reviewed 16 October 2017

The exceptional staff at this hotel really made our stay perfect. The hotel itself is in a fabulous location and our room overlooked the palace gardens. Rooms are superb and offer every amenity you could wish for. One very minor negative was that we were...More

Thank DevonBedhead
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$414 - US$1,018 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Chiyoda
#2 Business Hotel in Chiyoda
#2 Spa Hotel in Chiyoda
#3 Luxury Hotel in Chiyoda
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$414 - US$1,018 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Chiyoda
#2 Business Hotel in Chiyoda
#2 Spa Hotel in Chiyoda
#3 Luxury Hotel in Chiyoda
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1106)
Room & Suite (523)
Dining (187)
Pool & Beach (9)
Amenities (23)
Business Centre & Event Rooms (15)
Family and Play Areas (5)
Nearby
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's
also a downtown area with shops that were founded over
a hundred years ago. Department stores and luxury
boutiques line the route from Nihonbashi to Ginza.
It's a long established tradition to shop and stroll
while the road is closed to traffic. Luxury hotels,
world class cuisine from talented chefs, and a
collection of glitzy clubs will make this area popular
...More
Questions & Answers
Ask a question
sheena m
27 March 2018|
AnswerShow all 5 answers
Response from Svidss | Reviewed this property |
Tokyo Station (where the train stop) and the hotel is very close, without luggage is 10 minutes walk. Further, the two are connected underground. But, if you carry big luggage, you are better off take a taxi.
0
Votes
maria k
12 March 2018|
AnswerShow all 6 answers
Response from James L | Reviewed this property |
I personally don’t know but our Japanese tour leader said that covering a tattoo in a sauna is fine and that foreigners get an exemption anyway. It stems from former days when Japanese mob members would be the only ones in... More
0
Votes
lofu321
3 January 2018|
AnswerShow all 5 answers
Response from MJtravels13 | Reviewed this property |
Wifi is free in the entire hotel. I'm not certain if they offer portable wifi.
0
Votes
Room Tips
"Get a room with balcony"
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"Over look fountains"
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"Ask for the rooms looking the Imperial Palace"
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"We were on 15th floor - but all seem good, with great views"
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