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Four Seasons Hotel Tokyo at Marunouchi

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Four Seasons Hotel Tokyo at Marunouchi
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870 Reviews from our TripAdvisor Community

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Showing 685: English reviews
1 review
Reviewed 1 week ago NEW

Very convenient location in the heart of Tokyo next to rail (Xinguangsan) & JR station and also huge underground shopping malls. The room is large & well design to offer very comfortable stay. Staffs are very friendly and always take the initial to offer help/assistance. The restaurant at the top of the hotel with very nice view and meals is... More 

Helpful?
Thank William T
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear William T sama, Thank you for your stay with us and taking time to give us your feedback posted in TripAdvisor. I am very glad that you had a great time with us and you liked our MOTIF RESTAURANT & BAR. We look forward to welcoming you back to our little hotel in the center of Tokyo in the... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

We are experienced and adventurous travelers and selected the Four Seasons hotel because of it proximity to the rail station. The hotel is beautiful and modern. The rooms are typical Four Seasons full of pleasantries,and we were upgraded to a suite under the Amex reservation program. The staff was very focused on helping us with all our needs to visit... More 

Helpful?
Thank Jacob W
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Jacob W sama, Thank you for your stay with us and taking time to share your feedback about our hotel posted on TripAdvisor. I am very happy to hear that you had a great time with us and especially you enjoyed level of our personal service including Tokyo Station greeting and sending service. There are much more things to... More 

1 review
Reviewed 2 weeks ago

The Best bed i have ever slept on so far. Very nice of them for setting up our honeymoon goodies. Service was excellent, good location, only quite a walk for the metro subway, but overall was excellent.

Helpful?
Thank Adhiwirya A
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Adhiwirya A sama, Thank you for spending your very special occasion with us and taking time to give us your feedback. I am happy to know that you had a great time with us, and that you liked our bed very much. Adhiwirya A sama, our Four Seasons' bed is on sale to our guests worldwide. if you are... More 

Hong Kong, China
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

motif has outstanding lunch semi-buffet, with great selection of fresh vegetables from Hokkaido. location is great, loved the cozy hotel. good and friendly staff, professional services, personalized tailor made experience.

Helpful?
Thank Shinfua
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Shinfua sama, Thank you for your stay with us and taking time to write comments about our hotel. I am very glad that you had a great stay with us, and that you especially enjoyed the level of service and MOTIF lunch. Once again, thank you and domo arigato gozaimas. We look forward to welcoming you back to our... More 

ABABWC
1 review
Reviewed 3 weeks ago

Perfectly located near Tokyo Station and Kiyobashi Station which made getting around Tokyo easy. The walking tour with guide, Tomoko, was invaluable. The best way to see the city and get insiders knowledge is via the walking tour.

Helpful?
Thank ABABWC
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear ABABWC sama, Thank you for your stay with us and taking time to give us your feedback on TripAdvisor. I am happy to know that you had a great time with us and you liked the location of our hotel. I have shared your comment on private guide, Tomoko san. She is very happy to receive such a nice... More 

Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago

Can I just say I LOVE Tokyo, and love it even more when I get to stay at the Four Seasons. Service is always excellent and concierge is above and beyond. The gym is small but nice with showers/spa/onsen available. Convenient location next to Tokyo Station. Staff speaks English, but will humor my broken Japanese 😉

Helpful?
Thank emiko_992
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear emiko_992 sama, Thank you for your stay with us and taking time to write your feedback for us. I am glad to note that you LOVE Tokyo and you had a great stay with us. There are much more things to do and see in Tokyo and beyond. We look forward to your return visit in the not too... More 

Chicago, Illinois
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Great room. But trying to arrange a car to pick us up at the airport was difficult. Even after lots of communication w/hotel, the driver thought he was picking up 3 people from one flight instead of 2 from 2 flights(different terminals). Hotel insisted we needed a van so we were picked in van that seats 16pp. There isn't a... More 

Helpful?
1 Thank mason525
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear mason525 sama, Thank you for your stay with us and taking time to give us your feedback posted on TripAdvisor. I am very sorry that we were not able to meet your expectations in several areas. I have already shared your comments with my team to improve our level of service. Once again, thank you for your feedback and... More 

Kuala Lumpur, Malaysia
Level Contributor
37 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 4 weeks ago

I went back to Four Season again this September and the service is always the best, I must say. We are lucky that our flight landed in the morning and there is room available for our early check in. Location is the best as it is adjacent to Tokyo station. Only thing I'm not used to it is that the... More 

Helpful?
Thank DVH212
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear DVH212 sama, Welcome home! Thank you for your stay and taking time to give us your comment posted on TripAdvisor. I am happy to know that you had another great time with us. Re. our bed, we are happy to change a topper of the bed to a harder one next time you are with us. Please simply email... More 

Maryland
Level Contributor
204 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 21 October 2016

Loved the hotel. Haven't really ever gone wrong with a four seasons, and this is no exception. Conveniently located next to the Tokyo train station (but don't worry, you can't hear them) and near many sights. Very friendly and accommodating staff as is almost everyone in Japan. They even offered to escort us to the train station to buy tickets,... More 

Helpful?
Thank AAndTMD
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear AAndTMD sama, Thank you for your stay with us and taking time to write your comments on TripAdvisor. I am glad to find that you had a great stay with us and you enjoyed our location, service and breakfast. Once again, thank you and domo arigato gozaimas. We look forward to welcoming you back to our little hotel in... More 

Honolulu
1 review
Reviewed 17 October 2016

we loved our stay at the Four Seasons Marunouchi. The hotel, room, restaurant, fitness center and spa facilities were wonderful. But best of all was the kind and attentive service of its staff. Would definitely stay again!

Helpful?
Thank pakewaverider
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear pakewaverider sama, Thank you for your stay with us and taking time to write your comments posted on TripAdvisor. I am very happy to know that your loved your stay with us, and you enjoyed our service. There are much more things to do in Tokyo and beyond. We look forward to welcoming you back to Tokyo and our... More 

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Staying in Ginza / Tokyo Nihonbashi

Neighbourhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
MOTIF RESTAURANT & BAR
MOTIF RESTAURANT & BAR
Cuisines: European, French
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Four Seasons Hotel Tokyo at Marunouchi

Address: 1-11-1 Marunouchi | Pacific Century Place, Chiyoda 100-6277, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza / Tokyo Nihonbashi
Price Range: $710 - $1,840 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Tokyo at Marunouchi 5*
Number of rooms: 57
Reservation Options:
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Also Known As:
4 Seasons Hotel Tokyo At Marunouchi
Four Seasons Hotel Tokyo At Marunouchi Japan
Four Seasons Chiyoda
Chiyoda Four Seasons
Hotel Style:
#1 Family Hotel in Chiyoda
#2 Luxury Hotel in Chiyoda
#2 Spa Hotel in Chiyoda
#3 Business Hotel in Chiyoda
#8 Romantic Hotel in Chiyoda
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel Tokyo at Marunouchi staff and other travellers.
6 questions
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Questions? Get answers from Four Seasons Hotel Tokyo at Marunouchi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had the suite, love the extra sitting and dining room!”
 of 5 bubbles AAndTMD, 21 Oct 2016 | Read review
“Every room is great here...”
 of 5 bubbles 878kurtt, 22 Sep 2016 | Read review
“Room facing the train station”
 of 5 bubbles artistworldtraveller, 18 Sep 2016 | Read review
“Try and stay on the side of the hotel away Tokyo Station if you are a light sleeper.”
 of 5 bubbles DennisB15, 23 Aug 2016 | Read review
“Premier rooms with 2 Queen Beds is spacious with good view”
 of 5 bubbles windyl2013, 30 Jul 2016 | Read review
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