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Four Seasons Hotel Tokyo at Marunouchi

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Four Seasons Hotel Tokyo at Marunouchi
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889 Reviews from our TripAdvisor Community

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Showing 699: English reviews
Caracas, Venezuela
Reviewed 4 days ago NEWvia mobile

The hotel has a great location, short walk to Tokyo Train and other metro stations, also 5 minutes walk to Ginza and other tourist area. Service is exceptional, all the staff people are incredible. My room was really a comfortable suite with street view so the trains didn't bother me. The hotel doesn't look as other Four Seasons properties but...

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Thank ACJI97
New York City, New York
Reviewed 5 days ago NEW

From check-in with the best concierge I had the pleasure to meet - to the sad check-out day, everything at this 5 star property was perfect. We really enjoyed our stay and we have been many Four Seasons and 5 star properties around the world and I think this place sets the bar on service. Everyone from the bell-boy (actually...

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Helpful?
Thank James H
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear James H sama, Thank you for your stay with us and taking time to give us your feedback on TripAdvisor. I am very happy to hear that you and your family had a great time with us. Your fabulous comments have been shared with our concierge and guest services team. They are extremely happy to receive such comments. We...

Reviewed 6 days ago NEW

Great service from all the team, very comfortable property. The singular service of the property team was amazing. We had a great experience in the food and beverage. The concierge service was great and knowledgeable on our needs to visit the city.

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Helpful?
Thank Chadi N
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Chadi N sama, Thank you for your recent stay and taking time to give us your comments on TripAdvisor. We are very happy to hear that you found our level of service is great. We look forward to welcoming you back to our little hotel in the center of Tokyo in the not too distant future. Once again, thank...

Melbourne, Australia
Reviewed 1 week ago via mobile

This is different to other Four Seasons I have stayed in as it has the look and feel of a boutique hotel. The rooms are large by any standards. We had a junior suite which was still spacious even with a rollaway bed. The amenities are fabulous - they provide pyjamas! The service is wonderful. They walk you to the...

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Helpful?
Thank 267Debra2013
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear 267Debra2013 sama, Thank you for your stay with us and taking time to write your feedback on Tripadvisor. I am happy to hear that you and your family had a great time with us in Tokyo, and you enjoyed sleeping in our special pajama. Your comment on breakfast has been shared with our chef for future improvement. There are...

Bangkok, Thailand
Reviewed 2 weeks ago

There are many good staffs,remember my name and call friendly. Location is just walk 5min. to Tokyo station. Very convienient. And on 7th floor there is good resutraunt, I could enjoy good foods and drink.

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Helpful?
Thank sukhumvit_pt
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear sukhumvit_pt sama, Thank you for your stay with us and taking time to write your comments on TripAdvisor. I am glad to find that you enjoyed our friendly service, location and MOTIF RESTAURANT & BAR. We look forward to welcoming you and your family back to our little hotel in the center of Tokyo in the near future. Once...

Johor Bahru, Malaysia
Reviewed 2 weeks ago

Ideally located beside tokyo station and walking distance to ginza. Fantastic view of the tokyo station rail that make my kids days watching the trains zooming in and out. Friendly and attentive staff. Will definite revisit again

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Thank genxyx
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear genxyx sama, Thank you for your stay with us and taking time to give us your feedback on TripAdvisor. I am happy to know that you and your family, especially children, had a great time with us. We look forward to welcoming you and your family back to our little hotel next to Tokyo Station in the not too...

Doha
Reviewed 2 weeks ago

I recently spent 1 week at the Four Seasons Maranouchi on a business trip. The room are spacious and its extremely well located above Tokyo Station. The amazing shopping of Ginza is a short 5 minute walk away. The hotel is all around great but the service is not up to normal Tokyo standard. The hotel seems deserted and there...

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Helpful?
Thank animeh
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear animeh sama, Thank you for your stay with us and taking time to give us your feedback on TripAdvisor. I am happy to hear that you had a great time with us overall. We look forward to welcoming you back to our little hotel in the center of Tokyo in the not too distant future. Once again, thank you...

New York City, New York
Reviewed 3 weeks ago

I stayed at the Four Seasons for seven nights while in Tokyo at the beginning of December and had a wonderful experience. To my surprise, my room was huge by any standard, and although I was on the third floor I heard little outside noise. In fact, this is one of the quietest hotels I've ever visited. Pros: room size...

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Thank CCinNYC
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear CCinNYC sama, Thank you for your stay with us and taking time to give us your feedback on TripAdvisor. I am very happy to know that you had a great stay with us, and you enjoyed space, level of service and pajama! I greatly appreciated your comments on bed and breakfast. It would be very helpful if I can...

Blaricum
Reviewed 4 weeks ago via mobile

The way it should be. Enjoyed the stay after arriving from a long haul. Best service we had all week. Lobby is not great but rooms and bar/restaurant area make up for that. Room and bathroom really spacious, unlike what one expects in Tokyo.

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Thank g w
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear g w sama, Thank you for your stay with us and taking time to write your comment on TripAdvisor. I am happy to know that you had a great stay with us and you enjoyed our service. We look forward to your return visit to Tokyo and our little hotel in the center of Tokyo in the not too...

Hong Kong, China
Reviewed 4 weeks ago via mobile

Not the typical Four Seasons that you've always known. This one is somewhat hidden right outside the main (and extremely busy) Tokyo Central station. But as soon as you step into the hotel foyer, you can immediately experience the Four Seasons service. In fact, they also have a pick-up service from the NEX platform right to the hotel - just...

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Helpful?
Thank Sudesh77
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Deae Sudesh77 sama, Thank you for your stay with us and taking time to write your comments on TripAdvisor. I am glad to know that you had a great stay with us, and especially you enjoyed our personal service including Tokyo Station platform meet and greet. We extend this service when our guests take Shinkansen/Billet trains to, i.e. Kyoto. We...

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Staying in Ginza / Tokyo Nihonbashi

Neighbourhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
MOTIF RESTAURANT & BAR
MOTIF RESTAURANT & BAR
Cuisines: European
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Four Seasons Hotel Tokyo at Marunouchi

Address: 1-11-1 Marunouchi | Pacific Century Place, Chiyoda 100-6277, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza / Tokyo Nihonbashi
Price Range: $709 - $1,762 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Tokyo at Marunouchi 5*
Number of rooms: 57
Reservation Options:
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Also Known As:
4 Seasons Hotel Tokyo At Marunouchi
Four Seasons Hotel Tokyo At Marunouchi Japan
Four Seasons Chiyoda
Chiyoda Four Seasons
Hotel Style:
#1 Family Hotel in Chiyoda
#2 Spa Hotel in Chiyoda
#3 Luxury Hotel in Chiyoda
#3 Business Hotel in Chiyoda
#8 Romantic Hotel in Chiyoda
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel Tokyo at Marunouchi staff and other travellers.
7 questions
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Questions? Get answers from Four Seasons Hotel Tokyo at Marunouchi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask the concierge to setup all your great dinner option in the Ginza.”
 of 5 bubbles jameshP6017LW, 18 Jan 2017 | Read review
“Corner room on the street side not the train station”
 of 5 bubbles chadin2017, 17 Jan 2017 | Read review
“If have children, always choose room facing tokyo station”
  • watching the train going thru
  • luxury bathroom
  • big and comfortable bed
 of 5 bubbles genxyx, 8 Jan 2017 | Read review
“Pick a high floor facing away from the trains. My colleague's room had trace noise from the train.”
 of 5 bubbles animeh, 5 Jan 2017 | Read review
“next to railway as next to Tokyo station. Did not bother me. Not noisy.”
 of 5 bubbles 945martynh, 14 Dec 2016 | Read review
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