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Imperial Hotel Tokyo

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Imperial Hotel Tokyo
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1,888 Reviews from our TripAdvisor Community

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Showing 953: English reviews
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Thornhill, Canada
Reviewed yesterday NEWvia mobile

Hotel is a bit outdated in terms of decor and overall look, but clean. Breakfast Buffer on 17th floor is very good . American breakfast on main floor is a bit overrated . Great location - close to a lot of good restaurants / bars.

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Thank Minskgirl81
Reviewed yesterday NEWvia mobile

We booked the special room featuring the snoopy characters, which you can find on the bedcover, towels, slippers, tea sets, glassware, as well as a huge stuffed snoopy doll, very good for hugging. There is also a room service snoopy breakfast set included in the package which are nice. The price is honest speaking very high but for snoopy fans...

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Thank Peter C
London, United Kingdom
Reviewed 3 days ago NEW

I have been staying in this hotel for both Business and pleasure since 1991. After travelling to many countries and staying in many hotels, still this is by far the best hotel for me. The building and the room decor may not be the most fashionable but the service is impeccable and cannot be beaten by anybody else. This is...

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Thank akebono2017
IHTokyo, Imperial Hotel at Imperial Hotel Tokyo, responded to this review

Dear Guest, Thank you for your kind review. We're delighted that you enjoyed your recent sojourn with us and found our accommodations to your liking. Thank you also for your kind praise of our staff. We look forward to welcoming you back to The Imperial on your next visit to Tokyo. With best wishes,

White Rock, Canada
Reviewed 4 days ago NEW

Pros - Service, Service and Service, Location, Location Location Cons - Rooms on the smaller side with dated decor, busy exercise room You don't stay at the Imperial, you experience it. The staff at the Imperial value their long heritage as one of the premier hotels in Tokyo, and their reputation in Japan as being first in service. It's considered...

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Thank LucBjorn
Miami, Florida
Reviewed 5 days ago NEWvia mobile

Everything you could think of that you might need is in the Imperial Hotel! The rooms are lovely, well appointed and the service is impeccable. I just loved the 2 weeks we had there! Highly recommended. Ginza is THE place to be based. Subways are incredible in Tokyo, you can get everywhere in no time and they are beyond clean!!

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Thank Suzyz40
Honolulu, Hawaii
Reviewed 6 days ago NEW

My wife and I stayed two nights at the Imperial Hotel in April. The key feature of this hotel is its outstanding service! From check-in to check-out all of the staff were very helpful, assisting us with carrying our luggage, walking us to our rooms, demonstrating the key features, and recommending restaurants. We were trying to find a specific brand...

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Thank Dean M
Reviewed 1 week ago NEWvia mobile

Not kidding but I cannot think of any​ reason not to stay here again in the future or recommend the hotel to anyone whether on business travel or family vacation. It has everything from super helpful staff, great location and apart from having an excellent range of in-house restaurants, the hotel is also surrounded by wide variety of other restaurants...

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Thank Hou Hock L
London
Reviewed 1 week ago NEW

This hotel is vast, with an enormous lobby and easily a 10 minute walk to your room if in the tower. Service is great, as you would expect, and there is lots of hustle and bustle, but overall feels a little dated and in need of a face lift, e.g. the basement arcade. Rooms are fine, comfortable enough and clean,...

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1Thank NickiG
Riyadh, Saudi Arabia
Reviewed 1 week ago

We stayed in Imperial Hotel in April 2017 for 3 nights. We are a family of 4 (including 2 children) and had booked 2 rooms. + Excellent location in Ginza (eating, shopping, subway etc. all walking distance) and other locations in Tokyo also easily accessible + While overall service levels in Japan were good, Imperial Hotel service was definitely a...

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Thank i_ahmad
Colorado
Reviewed 1 week ago via mobile

This landmark hotel was a great place to stay for our vacation trip. The attention to detail is incredible. Staff very nice and helpful. The room size was very good and the bathroom although compact had everything we needed. The toilet and tub have features not found on US equipment and were so nice, like the heated seat and the...

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Thank luv2vacation14

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Staying in Ginza / Tokyo Nihonbashi

Neighbourhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
The Imperial Viking Sal
The Imperial Viking Sal
Cuisines: International, European
Parkside Diner
Parkside Diner
Cuisines: American, Diner, International
GARGANTUA
GARGANTUA
Cuisines: International, Delicatessen
Kamon
Kamon
Cuisines: Japanese, Steakhouse, Asian, Grill
Les Saisons
Les Saisons
Cuisines: French, European
La Brasserie
La Brasserie
Cuisines: French, European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Luxury hotel by the Imperial Palace. Founded in 1890, has welcomed celebrities by offering impeccable Japanese hospitality. Located in the central Tokyo; 5 minutes to Ginza shopping area by walk, 5 minutes to Tokyo station by taxi, 15 to 30 minutes to Shibuya, Shinjuku, Asakusa, and Ropponngi area by subway, and 45 minutes to Haneda Airport, 90 minutes to Narita Airport by Limousine bus. Free VDSL Wi-Fi connection and 16 restaurants and bars inside the hotel are available. ... more less ... more   less 

Additional Information about Imperial Hotel Tokyo

Address: 1-1-1 Uchisaiwaicho, Chiyoda 100-8558, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza / Tokyo Nihonbashi
Price Range: $467 - $848 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Imperial Hotel Tokyo 5*
Number of rooms: 931
Reservation Options:
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Also Known As:
Imperial Hotel Chiyoda
Imperial Hotel Tokyo Japan
Hotel Style:
#2 Family Hotel in Chiyoda
#2 Romantic Hotel in Chiyoda
#5 Luxury Hotel in Chiyoda
#5 Business Hotel in Chiyoda
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Questions & Answers

Here's what travellers have asked, with answers from Imperial Hotel Tokyo staff and other travellers.
15 questions
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Questions? Get answers from Imperial Hotel Tokyo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor, city view.”
joukojr, 13 Apr 2017 | Read review
“Both old building and tower are great”
Salaamdubai, 12 Apr 2017 | Read review
“Try and avoid rooms overlooking the noisy railway line”
Michelle_RQ, 12 Apr 2017 | Read review
“chose the best room you can afford.”
johnsU6845MM, 29 Mar 2017 | Read review
“main building seems to be quieter”
renez245, 29 Mar 2017 | Read review
5 of 5