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The Tokyo Station Hotel

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Traveller (1299)
Room & Suite (783)
Dining (144)
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Overview
  • Excellent76%
  • Very good19%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“narita express”(74 reviews)
“dome room”(22 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (1,340)
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Traveller rating
604
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604
115
25
6
1
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All reviewsnarita expressdome roommarie antoinette morioak barhistorical buildingtokyo stationchief conciergeimperial palacesouth exitconvenient locationqueen roomtrain platformbeautiful hotelrain showerstate of the arteasy accesshotel guests
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1 - 5 of 751 reviews
Reviewed yesterday

This hotel is situated right in the Tokyo station. It is therefore very central to all transport by Shinkansen or trains. The hotel room was absolutely magnificent with a beautiful bathroom and seating area. We were in a dome room with two beds. The service...More

1  Thank imogenAustralia
Reviewed 2 days ago

Very nice looking hotel, very central, however the rooms are small and odd. Too bad. This hotel is ok while travelling alone, not with a familly. I would only recommend it for its look and good location.

Thank chriscoquillot
Reviewed 3 days ago

We stayed here in part because of the breakfast buffet and central location. It is literally in the Tokyo Station subway and train station, so it is easy to get around. A great link between airport and Tokyo sights. Shopping, shrines and temples all within...More

1  Thank Cynthia S
Reviewed 3 days ago via mobile

We stay for 2 nights at massionette room, the room is spacious and well decorated. To give more space and feel like staying at home. Clean and very comfortable, great amenities provided in the room with bvlgari white tea set (luckily that it's my favourite...More

1  Thank TiddyWallapa
Reviewed 4 days ago

Having been travelling in Japan for two weeks it was a pleasure to arrive at the lovely Station Hotel. Attentive staff helped with the bags to my room which was very comfortable. Great beds, I had a twin room to myself, well stocked mini bar...More

Thank madgirltraveller
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$341 - US$801 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Chiyoda
#3 Family Hotel in Chiyoda
#4 Romantic Hotel in Chiyoda
#7 Business Hotel in Chiyoda
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$341 - US$801 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Chiyoda
#3 Family Hotel in Chiyoda
#4 Romantic Hotel in Chiyoda
#7 Business Hotel in Chiyoda
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (1299)
Room & Suite (783)
Dining (144)
Pool & Beach (3)
Amenities (42)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Nearby
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's
also a downtown area with shops that were founded over
a hundred years ago. Department stores and luxury
boutiques line the route from Nihonbashi to Ginza.
It's a long established tradition to shop and stroll
while the road is closed to traffic. Luxury hotels,
world class cuisine from talented chefs, and a
collection of glitzy clubs will make this area popular
...More
Questions & Answers
Ask a question
iamshiwei
April 22, 2018|
AnswerShow all 4 answers
Response from 2018traveler2018 | Reviewed this property |
I would suggest calling the hotel directly with any requests. I sent them an email through their website and didn’t receive a response. But don’t worry, other than this little glitch, the service at the hotel is impeccable... More
1
Vote
Agnes O
April 3, 2018|
Answer
Response from CKimoff | Reviewed this property |
Hello, You can email the concierge to request a room closer to the elevators. I'm sure they will be happy to help. I can't include the email in this note, but you will find it on TSH's website (I did). That said, I'd caution... More
1
Vote
Sary N
April 1, 2018|
AnswerShow all 6 answers
Response from 2018traveler2018 | Reviewed this property |
As a first time Tokyo visitor (and non-Japenese speaker) I was looking for convenience and safety. This hotel hit the mark. It’s adjacent to Tokyo Station/ rail station which is one of the main rail hubs. The concierge will... More
0
Votes
Room Tips
"Our room was a dome room - it was a long walk to reception but there were guiding lights in the passage to..."
Read review
"Domeview looks at subway station, not necessarily bad"
Read review
"All rooms are quiet even though above a station and there is a spacious plaza at front"
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"Palace side rooms were lovely, ask for one without train noise."
Read review
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