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The Tokyo Station Hotel

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Traveller (1217)
Room & Suite (727)
Dining (135)
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Overview
  • Excellent75%
  • Very good20%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“dome room”(21 reviews)
“narita express”(66 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (1,294)
There are newer reviews for The Tokyo Station Hotel
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719 results
Traveller rating
574
115
24
5
1
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Time of year
LanguageEnglish
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574
115
24
5
1
Show reviews that mention
All reviewsdome roommarie antoinette morinarita expresshistorical buildingoak bartokyo stationchief conciergeimperial palacesouth exitconvenient locationtrain platformbeautiful hotelking roomstate of the artrain showereasy accesshotel guests
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11 - 15 of 719 reviews
Reviewed 1 week ago via mobile

As first time non-Japenese speaking visitors to Tokyo, this hotel was perfect for my friend and me. It is a well known location so it’s always easy to return to by train, subway or taxi. The hotel itself it beautiful and the staff is amazing!!...More

Thank 2018traveler2018
Reviewed 1 week ago via mobile

We stayed here for 5 nights in March and we found it a perfect location to go exploring from. Fantastic rooms which were spotlessly clean! Staff very helpful too. We booked a tour from the hotel to go and see Mount Fuji which was wonderful....More

Thank 6Westys
Reviewed 2 weeks ago

Stayed for one night at the end of our trip to Japan. The Tokyo Station hotel is above the Tokyo Station which is convenient for travelling to Narita Airport and many other locations around Tokyo and to other cities. If you’re using a JR pass...More

1  Thank RDS18
Reviewed 2 weeks ago via mobile

I stayed one night upon arrival at Narita. The hotel offers most convenient location (at Marunouchi exit of Tokyo Station). The limousine bus service from the airport lets you off at the Yasesu exit of Tokyo station, and you can walk through the bustling station...More

Thank tabibit
Reviewed 2 weeks ago via mobile

As we have done every year since it opened, we stayed at the fabulous Tokyo Station Hotel in March for two days (on our way into Japan) and in April for two days (on our way out). In each case it allows us a comfortable...More

Thank PDStiglin
View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$358 - US$1,115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Chiyoda
#3 Family Hotel in Chiyoda
#4 Romantic Hotel in Chiyoda
#7 Business Hotel in Chiyoda
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$358 - US$1,115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Chiyoda
#3 Family Hotel in Chiyoda
#4 Romantic Hotel in Chiyoda
#7 Business Hotel in Chiyoda
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (1217)
Room & Suite (727)
Dining (135)
Pool & Beach (3)
Amenities (42)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Nearby
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's
also a downtown area with shops that were founded over
a hundred years ago. Department stores and luxury
boutiques line the route from Nihonbashi to Ginza.
It's a long established tradition to shop and stroll
while the road is closed to traffic. Luxury hotels,
world class cuisine from talented chefs, and a
collection of glitzy clubs will make this area popular
...More
Questions & Answers
Ask a question
Agnes O
3 April 2018|
Answer
Response from CKimoff | Reviewed this property |
Hello, You can email the concierge to request a room closer to the elevators. I'm sure they will be happy to help. I can't include the email in this note, but you will find it on TSH's website (I did). That said, I'd caution... More
1
Vote
Sary N
1 April 2018|
AnswerShow all 6 answers
Response from 2018traveler2018 | Reviewed this property |
As a first time Tokyo visitor (and non-Japenese speaker) I was looking for convenience and safety. This hotel hit the mark. It’s adjacent to Tokyo Station/ rail station which is one of the main rail hubs. The concierge will... More
0
Votes
kenneth52018
6 February 2018|
AnswerShow all 2 answers
Response from Tokyo_Station_Hotel | Property representative |
Dear kenneth52018, Greetings from The Tokyo Station Hotel. Thank you for your inquiry. We have breakfast venue "The Atrium" on the 4th floor which offers buffet-style breakfast including a wide variety of European and... More
0
Votes
Google Translation
Room Tips
"ask for a room near elevator if you are mobile limited or don't want to get lost"
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"near to the lift or you could be walking for km"
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"Concierge can book any top restaurant you'd want.(examples: Jiro)"
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"We stayed in a Premium Twin room with city views. It was spacious and quiet. Loved the shower."
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