Mitsui Garden Hotel Kyobashi
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Avg. C$392 /night, 3/20 - 3/21
C$507
per night
C$435
per night
C$362
per night
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About
#18 of 153 hotels in Chuo
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
1-3 Kyobashi, Chuo-ku, Tokyo 104-0031 ・a 5-minute walk from Yaesu Central Exit of JR Tokyo station ・From Narita Airport→About 60 minutes to Tokyo station using the Airport Limousine Bus ・From Haneda Airport→About 30 minutes to Tokyo station using the Tokyo Monorail and the JR Yamanote line
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Property amenities
Free High Speed Internet (WiFi)
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Wifi
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Laundry service
Self-serve laundry
Blackout curtains
Air conditioning
Housekeeping
Safe
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Business
Languages Spoken
English, Japanese
Location
1-3-6 Kyobashi, Chuo 104-0031 Tokyo Prefecture
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
1,214 Restaurants
within 0.5 kilometers
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Traveller rating
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Detailed Reviews
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I stayed here with my daughter who is in a wheelchair.
Although it was a semi-double room, the entrance and hallway were wide so we were able to easily enter the room in a wheelchair and stay comfortably.
When we checked in, they guided us to the elevator even though there were other guests there, so we were happy with the welcoming atmosphere. The explanation was also thorough, so we felt at ease.
There were cheaper hotels in the area, but I'm glad we chose this one.
The one thing that was disappointing was that the drinks and snacks in the lounge weren't worth going out of our way to get to.
Although it was a semi-double room, the entrance and hallway were wide so we were able to easily enter the room in a wheelchair and stay comfortably.
When we checked in, they guided us to the elevator even though there were other guests there, so we were happy with the welcoming atmosphere. The explanation was also thorough, so we felt at ease.
There were cheaper hotels in the area, but I'm glad we chose this one.
The one thing that was disappointing was that the drinks and snacks in the lounge weren't worth going out of our way to get to.
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Date of stay: November 2023Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mitsui Garden Kyobashi was excellent for its price point. The room and bathroom were very clean. The room had 4 or 5 free cans of water in the fridge, an electric kettle to boil water for tea and coffee. The room has also pant presser and humidifier which I did not use. Calls to the front desk for questions were picked up promptly. For questions that could not be answered by phone, assistants came to the room quickly. Amenities such as toothbrush, comb, etc.. are provided at the lobby. The room might be small but it was standard size for Japan.
The hotel is 2-block away (5-minute walk) from Tokyo station, thus very convenient for transportation and central to department stores, restaurants and shops. To get to hotel from Tokyo Station, take Yaesu Central exit, cross the street, go straight then turn right at the first street light. There are restaurants at the nearby underground Yaesu shopping center which is just a few steps away.
Breakfast was great. If not taking breakfast at hotel, there were many places for breakfast at Tokyo Station.
The hotel is 2-block away (5-minute walk) from Tokyo station, thus very convenient for transportation and central to department stores, restaurants and shops. To get to hotel from Tokyo Station, take Yaesu Central exit, cross the street, go straight then turn right at the first street light. There are restaurants at the nearby underground Yaesu shopping center which is just a few steps away.
Breakfast was great. If not taking breakfast at hotel, there were many places for breakfast at Tokyo Station.
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Date of stay: October 2022Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 三井ガーデンホテル 京橋, オーナー at Mitsui Garden Hotel Kyobashi
Responded Nov 3, 2022
Thank you for choosing Mitsui Garden Hotel Kyobashi and we are glad that you were pleased and impressed with your stay in Mitsui Garden Hotel Kyobashi. We are glad to hear that you were satisfied with our convenient location which is one of the selling points. Our hotel is conveniently located only 2-5 minute walk from nearest station and easy to access for shopping and eating. Also, We are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with staff. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. Again, thank you for having your time to offering valuable opinion and high score for our services. We hope your visit again Tokyo. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Mitsui Garden Hotel Kyobashi is a reasonably priced (we had a twin room for ~AUD197 per night), good quality hotel with sizable rooms for Tokyo standards. It is very close to the Tokyo Station on the East side (Yaesu). We will stay there again the next time we are in Tokyo.
From the street you have to go up one floor to access the reception area. There is a small restaurant next to reception but never actually saw whether it was open or not.
We had enough space in our room to place the luggage against the wall and still be able to navigate between them and the beds. It had a small table and a small couch at the window. Room 1404 overlooked the city but below was a construction Site (February 2023). You don't really notice the new construction below, unless you look down, but the views of the city to the horizon more than compensate.
The room was very quiet. The bathroom contained all the soaps, conditioners, shampoos that you would need. They also provided pyjamas that we did not use.
There is no gym, onsen or swimming pool (that I could see) but that helps to keep the prices down.
As you walk out of the hotel to the right is Ginza (South West). To the left is the Takashimia Department Store. Even further down and across the river is the Mandarin Oriental Hotel where you can get cocktails on Level 37 and great views (plus further drinks and eats if required) from Level 38.
From the Tokyo Railway Station head for the South Yaesu Exit. You can walk underground and use the Exit 24 or walk above ground in a South East direction. From the underground Exit 24 the hotel is just round the corner. It takes less than 10 minutes to walk from the Tokyo Station South Yaesu Exit to the hotel.
From the street you have to go up one floor to access the reception area. There is a small restaurant next to reception but never actually saw whether it was open or not.
We had enough space in our room to place the luggage against the wall and still be able to navigate between them and the beds. It had a small table and a small couch at the window. Room 1404 overlooked the city but below was a construction Site (February 2023). You don't really notice the new construction below, unless you look down, but the views of the city to the horizon more than compensate.
The room was very quiet. The bathroom contained all the soaps, conditioners, shampoos that you would need. They also provided pyjamas that we did not use.
There is no gym, onsen or swimming pool (that I could see) but that helps to keep the prices down.
As you walk out of the hotel to the right is Ginza (South West). To the left is the Takashimia Department Store. Even further down and across the river is the Mandarin Oriental Hotel where you can get cocktails on Level 37 and great views (plus further drinks and eats if required) from Level 38.
From the Tokyo Railway Station head for the South Yaesu Exit. You can walk underground and use the Exit 24 or walk above ground in a South East direction. From the underground Exit 24 the hotel is just round the corner. It takes less than 10 minutes to walk from the Tokyo Station South Yaesu Exit to the hotel.
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Date of stay: February 2023
Location
Service
Sleep Quality
Room Tip: Get a high level floor as construction site nearby (February 2023)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 三井ガーデンホテル 京橋, オーナー at Mitsui Garden Hotel Kyobashi
Responded Mar 1, 2023
Thank you for staying at Mitsui Garden Hotel Kyobashi and we very much appreciate your detailed review of the hotel. We are glad to hear that you were satisfied with our convenient location. With regards to the location, the hotel is conveniently located to Tokyo station of JR and Metro by 5 minutes’ walk. As you know, our hotel is located in central Tokyo so that in location is very convenient for your stay in Tokyo and many place in Japan. Also, We hope you had enjoyed our room, the design of the guest rooms incorporates the playful thinking of Edo culture. Our guest rooms are decorated in a calming hazel colour with pops of violet as an accent. We offer an impressive and relaxing space for tourists from both Japan and abroad. Once again, we thank you for the comment you gave us and are very much looking forward to welcoming you back again in the future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Currently having a bad stay - we were placed in a smoking room despite booking in advance non-smoking, and was told there was nothing they could do. You will see this in other reviews, as well. If the hotel knows they are unable to accommodate non smoking, they should communicate this with their guests ahead of time so they have the option of going somewhere else! The WiFi also does not work in our room because we are too far away from the router - again, “nothing we can do.” No partial refund, meal voucher, or even a sincere apology for the situation. Furthermore, the check in process was self serve on an iPad, with minimal instructions from staff. Wild that this hotel is “4 stars.” Despite the location and reasonable price, will never make the mistake of staying here again.
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Date of stay: October 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Slightly disappointed with our stay in June 2024. Upon entering the room, the bathroom had a urine smell. We let it go for about 24 hours before going down to the front desk to inquire about cleaning our rooms (we had two rooms). There was some miscommunication, as it was believed that we had placed a notice on the door requesting only towels to be changed and garbage to be taken out. However, we had made a request with the front desk to have the room cleaned the next day, yet the bathroom still smelled like urine. This wasn’t my first time staying at a Mitsui Garden property, and as a seasoned traveller I don’t think I’ve ever stayed at a hotel where the bathroom smells like urine. Considering how much we paid, the bathroom should’ve been cleaned better. This left an impression on my family, as it was their first time visiting Tokyo.
During our week stay we also heard another family not happy with their room and was making a complaint with the front desk.
However, the lounge view, coffee/tea service with snacks in the late afternoon, and the breakfast served were pretty good, which somewhat made up for it. But we won’t be returning to this property. We should’ve followed our gut instinct and chosen another hotel. We went with this property because of its proximity to Tokyo Station.
During our week stay we also heard another family not happy with their room and was making a complaint with the front desk.
However, the lounge view, coffee/tea service with snacks in the late afternoon, and the breakfast served were pretty good, which somewhat made up for it. But we won’t be returning to this property. We should’ve followed our gut instinct and chosen another hotel. We went with this property because of its proximity to Tokyo Station.
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Date of stay: June 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed for two nights, on two seperate occasions, during a recent trip to Japan.
Small rooms and modular style bathrooms. The rooms were adequate for the limited amount of time we spent at the hotel. Beds were comfortable but pillows horribly uncomfortable.
The room we stayed in during our second stay had an awful smell upon entering and carpet felt very worn and dirty to walk on. Our first room felt much cleaner and less worn.
We had the breakfast buffet on one morning - average at best but options for a western style breakfast are somewhat limited in Tokyo. Dean and Deluca down the road was a better option than the buffet for a coffee and poached eggs and avocado on toast. Plenty of dinner options close by.
Location was great. Easy access to the airport, bullet trains and getting around a Tokyo.
Small rooms and modular style bathrooms. The rooms were adequate for the limited amount of time we spent at the hotel. Beds were comfortable but pillows horribly uncomfortable.
The room we stayed in during our second stay had an awful smell upon entering and carpet felt very worn and dirty to walk on. Our first room felt much cleaner and less worn.
We had the breakfast buffet on one morning - average at best but options for a western style breakfast are somewhat limited in Tokyo. Dean and Deluca down the road was a better option than the buffet for a coffee and poached eggs and avocado on toast. Plenty of dinner options close by.
Location was great. Easy access to the airport, bullet trains and getting around a Tokyo.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 三井ガーデンホテル 京橋, オーナー at Mitsui Garden Hotel Kyobashi
Responded Jul 29, 2023
Thank you for having stayed at Mitsui Garden Hotel Kyobashi and taking the time to provide us valuable feedback for your stay. We are glad to hear that you were satisfied with our convenient location. However, we apologize for cleanliness of the room and we are very sorry that it made you uncomfortable and troubled you. We definitely take this important feedback into our consideration for our higher quality service as a Mitsui Garden Hotel Brand. Let me stress once again, your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Kyobashi in future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was the last hotel we stayed in Japan prior to our trip home and as it was only one night, we did not have a chance to make use of the facilities. We did however have a pretty standard buffet breakfast although the selection of foods was quite limited and the quality was not as high as the other ones we went to. The entrance The room was quite standard but one standout feature were the drawings of horses, turtles, socks and kanji on the white canvas which spanned the length of the room. The usual amenities could be topped up from the reception area and the room lights were easily accessible by the bedside drawers. The only other feature was the long entrance hall as you soon as you entered the room that turned a sharp corner into the main part of the room. To me it felt like a large waste of space that could have been better utilized. Maybe it was an architectural feature to create a sense of mystery and suspense for the room! Overall would recommend this place to travellers who are interested in shopping in Ginza as it is literally within 3min walk from the hotel, especially if you are interested in Daiso!
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Date of stay: December 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 三井ガーデンホテル 京橋, オーナー at Mitsui Garden Hotel Kyobashi
Responded Feb 8, 2024
Thank you for staying at Mitsui Garden Hotel Kyobashi and taking the time to provide the review for your recent stay. We will continue our efforts to provide the best service for the guests and are very much looking forward to welcoming you again in the near future.Sincerely Yours, Mitsui Garden Hotel Kyobashi Rooms Department Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lots of hick ups during our three night stays. Arrival experience was a disaster. Requested by the hotel to complete all info 24 hours to arrival, was supposed to ease the procedures by scanning QR code on arrival. Machine was initially covered with wordings NOT Working … when staff realized we have done all the steps, We were asked to check in via that portal. Initial attempt was not successful, we got our keys after going through the steps again. Later on we discovered that we were being charged twice. Approach FD to resolve the matter was like pulling teeth… after 30 plus mins, the matter was finally resolved.
The pillows in the room were flat like pancake, asked for extra pillow at the desk was another main event. I finally got my pillow after 20 mins spent at the front desk.
The pillows in the room were flat like pancake, asked for extra pillow at the desk was another main event. I finally got my pillow after 20 mins spent at the front desk.
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Date of stay: November 2024Trip type: Travelled with friends
Room Tip: Avoid using their tech system
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
With the hotel being only a few minutes' walk from the Kyobashi station for the underground and Tokyo station for the JR lines, one can get quick and easy access to different parts of the city and outside very conveniently. Since it rained nearly everyday during the week I was in Tokyo, I very much appreciated the hotel's good location. I booked a moderate double room and it is a good size for a comfortable stay.
Staff was vey helpful and speaks good English. Will choose the hotel again for my next visit to Tokyo.
Staff was vey helpful and speaks good English. Will choose the hotel again for my next visit to Tokyo.
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Date of stay: March 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 三井ガーデンホテル 京橋, オーナー at Mitsui Garden Hotel Kyobashi
Responded Apr 8, 2023
Thank you for choosing Mitsui Garden Hotel Kyobashi and we are glad that you were pleased and impressed with your stay in Mitsui Garden Hotel Kyobashi. We are glad to hear that your enjoyed our location, our facilities and hospitality. With reference to the location, the hotel located to Yaesu Central Exit of JR Tokyo station by 5 minutes walk and there are many amenities nearby too. Again, thank you for having your time to offering valuable opinion and high score for our services. We hope your visit again Tokyo. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We recently stayed four nights at the Mitsui Garden Kyobashi. It is very well located, a couple of blocks from Tokyo station (for trains) and a very short walk to Kyobashi station on the Ginza line for the subway. The Metropolitan, next door to Tokyo station is a good alternative for location (we have also stayed there).
The hotel is very nice and good value: rooms are a bit small (but this is Tokyo after all) and the front desk staff is most helpful although a bit rigid and inflexible to outside-the-box requests, but that is of little importance.
What is important is the two types of pillows the hotel uses, which are overly stuffed and extremely firm. Some guests may prefer those, but if you like a softer and fluffier pillow to get a good night's rest, we would not suggest this hotel. For us, it was very uncomfortable and the hotel was unable of be of help.
The other point is about the buffet breakfast. The offerings are geared to Japanese/Asian guests with limited western-style foods and different cooking style (and there is nothing wrong with that, but one should be aware of this before paying for the breakfast). The area is also small for the size of the hotel, so can get very crowded and uncomfortable.
If one doesn't mind these criticisms, then it is a fine hotel to stay.
The hotel is very nice and good value: rooms are a bit small (but this is Tokyo after all) and the front desk staff is most helpful although a bit rigid and inflexible to outside-the-box requests, but that is of little importance.
What is important is the two types of pillows the hotel uses, which are overly stuffed and extremely firm. Some guests may prefer those, but if you like a softer and fluffier pillow to get a good night's rest, we would not suggest this hotel. For us, it was very uncomfortable and the hotel was unable of be of help.
The other point is about the buffet breakfast. The offerings are geared to Japanese/Asian guests with limited western-style foods and different cooking style (and there is nothing wrong with that, but one should be aware of this before paying for the breakfast). The area is also small for the size of the hotel, so can get very crowded and uncomfortable.
If one doesn't mind these criticisms, then it is a fine hotel to stay.
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 三井ガーデンホテル 京橋, オーナー at Mitsui Garden Hotel Kyobashi
Responded Apr 8, 2023
Thank you for having chosen at Mitsui Garden Hotel Kyobashi from among a number of hotels and taking time to review of the hotel. We are very glad to know that you were enjoyed during the stay with us. With regards to the pillow regards to the ｐ, we regret to learn you had inconvenient experience upon your stay. Please rest assured that we have taken up your comments with relevant departments to consider ways for improvement in our services in future. Again, our sincere appreciation for the comment you gave us. We will continue our efforts to provide the best service for the guests and are very much looking forward to welcoming you again in the near future. Sincerely Yours, Mitsui Garden Hotel Kyobashi Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thank you for your question.
We can only accept your luggage if you have a reservation at Mitsui Garden Hotel Kyobashi.
Please be aware of the following when sending packages.
(1) Please pay in advance.
(2) Please write the check-in date and the name of the person who made the reservation on the slip.
If you know the delivery number and the number of pieces of luggage you sent,
please let us know so that we can receive your luggage more smoothly.
Also, could you please inform the hotel to contact us from Kyoto before shipping.
Thank you for your cooperation.
Please feel free to contact us if you have any further questions.
Mitsui Garden HOtel Kyobashi Reception
Thank you for making a reservation at Mitsui Garden Hotel Kyobashi.
Please allow us to answer your question about baggage storage. If you have made two reservations at Mitsui Garden Hotel Kyobashi, we will be happy to hold your luggage until your second check-in, please hand your luggage to the front desk staff upon your first check-out.
We look forward to seeing you on the day of your arrival.
Mitsui Garden Hotel Kyobashi
Reception
We used reception to send luggage to Kyoto via Ta-Q-Bin. They made it very easy for us.
Thank you for your inquiry.
There is a sign in front of the food with an allergy label.
Please look at that sign and take your food or ask the restaurant staff.
Thank you for your understanding.
"Sit in the lounge and look out on the street while you have a cup of coffee and contemplate your next move. "Read full review
PRICE RANGE
C$326 - C$464 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoTokyo PrefectureTokyoChuoGinza / Tokyo Nihonbashi
NUMBER OF ROOMS
233
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Mitsui Garden Hotel Kyobashi
Which popular attractions are close to Mitsui Garden Hotel Kyobashi?
Nearby attractions include First Avenue Tokyo Station (0.3 km), Yaechika Shopping Mall (0.2 km), and Tokyo Character Street (0.4 km).
What are some of the property amenities at Mitsui Garden Hotel Kyobashi?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mitsui Garden Hotel Kyobashi?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mitsui Garden Hotel Kyobashi?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mitsui Garden Hotel Kyobashi?
Yes, parking is available to guests.
What are some restaurants close to Mitsui Garden Hotel Kyobashi?
Conveniently located restaurants include Nobunaga Ramen Restarant, T's TanTan Tokyostation, and Yakitori Kufuraku Ginza Main Shop.
Is Mitsui Garden Hotel Kyobashi located near the city centre?
Yes, it is 0.9 km away from the centre of Chuo.
Are any cleaning services offered at Mitsui Garden Hotel Kyobashi?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Mitsui Garden Hotel Kyobashi?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Mitsui Garden Hotel Kyobashi?
Many travellers enjoy visiting Hozomon (4.6 km), Nezu Shrine (4.7 km), and Yasukuni Shrine (3.0 km).
Is Mitsui Garden Hotel Kyobashi accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.