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Mercure Tokyo Ginza

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Traveller (449)
Room & Suite (296)
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Overview
  • Excellent29%
  • Very good55%
  • Average13%
  • Poor2%
  • Terrible1%
Travellers talk about
“accor hotels”(18 reviews)
“accor member”(17 reviews)
“great location”(171 reviews)
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AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Suites
3 Star Hotel
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Additional information
Offers from Mercure Tokyo Ginza
Special Offer: UP TO 30% - EARLY BOOKING
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Offers from Mercure Tokyo Ginza
Special Offer: UP TO 30% - EARLY BOOKING
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Rooms
Jul. 2Jul. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,547)
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Traveller rating
325
516
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325
516
127
31
11
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All reviewsaccor hotelsaccor membergreat locationsubway stationdeluxe roominterconnecting roomsfrench restaurantaround the cornerwalking distanceshopping districtdirect accessan upgradeimperial palacejapanese standardsrooms are smallhaneda airportjr line
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1 - 5 of 1,010 reviews
Reviewed 6 days ago

We arrived at the hotel around 7:30am from Australia. Our room was not ready as we hadn't arranged the extra night in Advance. Estelita Kai on the desk did everything she could to get us a room. The other girls in reception were fantastic as...More

Thank Colin C
Response from 営業部, Guest Relations Manager at Mercure Tokyo GinzaResponded 5 days ago

Dear Colin C, Thank you very much for choosing Mercure Tokyo Ginza and leaving comments on our hotel. I am delighted to hear that you appreciated our front staff's service. Thank you also for the positive notes on the room and our free Handy mobile...More

Hotel's Favourite
Reviewed May 12, 2018

We arrived at Tokyo main train terminal at about 9.00p.m. and grabbed a taxi to the hotel which cost us about $12.00. Very happy at that time of night. The hotel is in the best location with so much surrounding the hotel. Staff were wonderful...More

1  Thank philandcathy
Response from 営業部, Guest Relations Manager at Mercure Tokyo GinzaResponded 4 weeks ago

Dear philandcathy, Thank you very much for sharing your generous review on our hotel. We are delighted to learn that you were satisfied with our hotel. I will share your nice comments on our staff, breakfast with our team. It's a great pleasure to hear...More

Reviewed 1 week ago

We had enjoyed our stay at Mercure Tokyo Ginza in 2016 but unfortunately we didn't do so this time. The room we had was smaller than the last visit (even though it was the same price/category) and we had ongoing problems with the air conditioning....More

Thank Pacificwoman59
Response from 営業部, Guest Relations Manager at Mercure Tokyo GinzaResponded 5 days ago

Dear Pacificwoman59, Thank you very much for choosing Mercure Tokyo Ginza and sharing your experience. I am deeply sorry that you didn't have proper air-conditioning in the room. We should have changed the room right away so you can have a better sleep. As I...More

Reviewed 1 week ago

An ideal base from exploring Ginza with good access to other parts of central Tokyo. Well positioned to access Haneda, using Asakusa Line / Keikyu Line from HIgashi-Ginza. Rooms are excellent and should be further improved when the current refurbishment is complete.More

Thank ihenders_uk
Response from 営業部, Guest Relations Manager at Mercure Tokyo GinzaResponded 5 days ago

Dear ihenders_uk, Thank you for staying with us and leaving comments on our hotel. I am glad that you enjoyed our central location with easy access to many parts of Tokyo for exploration. We appreciate your positive comments on our room and the ongoing renovation...More

Reviewed 2 weeks ago via mobile

I have Accor Platinum status. The only reason I stay in this hotel is because of the location and the early check-in and late check-out associated to my Accor Loyalty card. The hotel is under renovation - which is 5 years overdue. The elevators are...More

Thank Rybremnazoe
Response from 営業部, Guest Relations Manager at Mercure Tokyo GinzaResponded 1 week ago

Dear Rybremnazoe, Thank you very much for staying at the Mercure Ginza Tokyo and sharing your review. We appreciate you being a loyal guest to Accor brands and choosing our hotel on your visit to Tokyo. I sincerely apologize that we didn’t live up to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$166 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Chuo
#9 Business Hotel in Chuo
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$166 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Chuo
#9 Business Hotel in Chuo
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (449)
Room & Suite (296)
Dining (41)
Amenities (1)
Nearby
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's
also a downtown area with shops that were founded over
a hundred years ago. Department stores and luxury
boutiques line the route from Nihonbashi to Ginza.
It's a long established tradition to shop and stroll
while the road is closed to traffic. Luxury hotels,
world class cuisine from talented chefs, and a
collection of glitzy clubs will make this area popular
...More
Questions & Answers
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ScallywagDarwin
May 31, 2018|
AnswerShow all 2 answers
Response from quinjoe | Reviewed this property |
Our family prefer Haneda over Narita, generally airfare is more exp via HND, both is easily access via metro / airport bus, 10-30 aud, taxy to haneda will cost around 70-80 aud, narita taxy’s 350-400 aud , happy travelling,
0
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Avalonles
May 14, 2018|
AnswerShow all 8 answers
Response from quinjoe | Reviewed this property |
Hi there, Just back from Tokyo, hope this will enlighten a bit, I assume you will have internet connection while in Tokyo, if take metro, pls type in Higashi Ginza Station, this station has a direct line from Narita, - no... More
1
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Room Tips
"Get a higher room as its quieter"
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"Avoid the former smoking floor!"
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"Find another hotel"
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"The delux rooms are bigger"
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