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Mandarin Oriental, Tokyo

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Traveller (1641)
Room & Suite (728)
Dining (132)
Overview
  • Excellent84%
  • Very good12%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“mount fuji”(45 reviews)
“concierge team”(25 reviews)
“pizza bar”(19 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
5 Star accommodation
All hotel details
Additional information
Offers from Mandarin Oriental, Tokyo
Special Offer: Complimentary 4th Night
Offers from Mandarin Oriental, Tokyo
Special Offer: Complimentary 4th Night
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Rooms
Sep. 3Sep. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,184)
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1,270 results
Traveller rating
1,113
110
31
7
9
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LanguageEnglish
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1,113
110
31
7
9
Show reviews that mention
All reviewsmount fujiconcierge teampizza barbottega venetapark hyattgrand roomluxury hotelpillow menufloor to ceiling windowsfour seasonsamazing hotelmitsukoshimae stationmitsukoshi department storechinese restaurantsushirestaurant reservationsbreakfast buffet
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1 - 5 of 1,270 reviews
Reviewed 5 days ago

Really love the view of this hotel. You can watch the difference of the city day and night, I even have Mountain Fuji view in front of my window. Location is great, easy to walk to Tokyo station, and it's a nice walk. I don't...More

Thank louisechu
Response from MOTYO, Social Media Communications at Mandarin Oriental, TokyoResponded yesterday

Dear louisechu Thank you for taking the time to share your review following your recent stay at Mandarin Oriental, Tokyo. We are delighted to learn that you had a pleasant stay and were satisfied with the hotel’s service. Your inspiring comments are much appreciated, and...More

Hotel's Favourite
Reviewed 4 weeks ago

From the moment you walk into the sky-high lobby you are blown away by the views that greet you from every space (make sure to visit the bathroom off the lobby to get an awesome photo with their floor to ceiling windows). The staff is...More

1  Thank Seah873
Response from MOTYO, Social Media Communications at Mandarin Oriental, TokyoResponded 3 weeks ago

Dear Seah873 First, let us just say what a great pleasure it was to have you with us recently, and thank you for taking the time to write such a lovely review on TripAdvisor. We look forward to the pleasure of welcoming you back to...More

Reviewed 6 days ago via mobile

I recently visited the Spa and then the Italian restaurant on the 38th floor. The service was impeccable, with a special mention to Robin who made sure I had everything I needed. Can’t wait to come back and try pizza bar!More

Thank Vargas_Girl360
Response from MOTYO, Social Media Communications at Mandarin Oriental, TokyoResponded yesterday

Dear Vargas_Girl360 Thank you for taking the time to share your review following your recent experience at Spa and Pizza Bar on 38th. We are delighted to learn that you had a pleasant time and were enjoyed Pizzas. We look forward to the pleasure of...More

Reviewed 1 week ago

The best Chinese resturant in Tokyo. All the dishes were very tasty, fresh . Service was excellent. Resturant managers were very friendly and helpful. I felt very well welcomed . I was with 2 friends at this beautiful resturant. with stunning Tokyo skyline view. We...More

Thank Louise C
Response from MOTYO, Social Media Communications at Mandarin Oriental, TokyoResponded 6 days ago

Dear Louise C Thank you for taking the time to share your review. We are delighted to learn that you had a pleasant time at Sense. We look forward to the pleasure of welcoming you back to the hotel for another memorable experience. Yours sincerely,...More

Reviewed 1 week ago via mobile

Supposedly the Mandarin is Tokyo’s only 6 star. Hotel. While room size is large and views are stunning, I would leave it in the 5 stars category. Service is impeccable. The property is starting to fray around the edges. Also allowing smoking cigarettes the lobby...More

1  Thank Jones888
Response from MOTYO, Social Media Communications at Mandarin Oriental, TokyoResponded 1 week ago

Dear Jones888 Thank you for taking the time to share your review following your recent stay at Mandarin Oriental, Tokyo. We are delighted to learn that you had a pleasant stay. Your comments are much appreciated, and we would share that with respective department. We...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Spa
Free Internet
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Details
Price range
US$601 - US$1,244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Chuo
#1 Family Hotel in Chuo
#1 Romantic Hotel in Chuo
#1 Business Hotel in Chuo
#1 Spa Hotel in Chuo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$601 - US$1,244 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Chuo
#1 Family Hotel in Chuo
#1 Romantic Hotel in Chuo
#1 Business Hotel in Chuo
#1 Spa Hotel in Chuo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (1641)
Room & Suite (728)
Dining (132)
Pool & Beach (12)
Amenities (19)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Nearby
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's
also a downtown area with shops that were founded over
a hundred years ago. Department stores and luxury
boutiques line the route from Nihonbashi to Ginza.
It's a long established tradition to shop and stroll
while the road is closed to traffic. Luxury hotels,
world class cuisine from talented chefs, and a
collection of glitzy clubs will make this area popular
...More
Questions & Answers
Ask a question
gabru
August 8, 2018|
Answer
Response from MOTYO | Property representative |
Dear Valued guest, Thank you for your question. It needs to be booked along with your room reservation. Further details, please kindly contact to our reservation department. Thank you and looking forward to welcoming you... More
0
Votes
DrHabib
July 21, 2018|
Answer
Response from MOTYO | Property representative |
Dear Dr Habib, Thank you for your question. Unfortuantely, we don't have a swimming pool. We look forward to welcoming you soon. Best regards, Social Media Communications Mandarin Oriental, Tokyo
0
Votes
Sbmendes
May 3, 2018|
AnswerShow all 8 answers
Response from Carmen c | Reviewed this property |
Sealed
1
Vote
Room Tips
"In summer clear sky, any side of the hotel with nice view I think"
Read review
"Best resturant in Tokyo. Best services , best view"
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"I was told rooms on levels below 34/F are newly renovated, didn’t check to confirm"
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"I was told rooms on levels below 34/F were newly renovated."
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