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Mandarin Oriental, Tokyo

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Mandarin Oriental, Tokyo
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1,767 Reviews from our TripAdvisor Community

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There are newer reviews for Mandarin Oriental, Tokyo
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Showing 1,035: English reviews
Florida
Reviewed 2 weeks ago via mobile

Mandarin Oriental never disappoints. We stayed 8 wonderful nights. Perfect location wonderful staff! Outstanding dining at the Sushi restaurant and a wonderful breakfast buffet. The staff remembered what we ordered the prior day. We want to give a very special thank you to Tomoya from the concierge desk. He went above and beyond to retrieve our shopping bags that we...

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1Thank Petra561
MOTYO, Manager at Mandarin Oriental, Tokyo, responded to this review

Dear Petra561, We are delighted to have you stay with us at Mandarin Oriental, Tokyo, and thank you posting a review on Trip Advisor. We are thrilled to learn that you had enjoyed your stay with us and truly appreciate your recognition of our colleagues especially Tomoya! Learning from guests that our efforts make a difference is a wonderful motivator...

Reviewed 2 weeks ago via mobile

I stayed at the Mandarin Oriental Tokyo for business last month and was absolutely amazed at the quality of service. The location is great of course but the service is what really makes a great hotel. You are only 1k away from the Imperial Palace, which is a great place for a run. I had a box of collaterals delivered...

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1Thank Greg B
Rancho Santa Fe, California
Reviewed 3 weeks ago

The entire hotel begins at the 34th story which results in breathtaking views from the common areas and each guest room. Add in the Mandarin's extraordinary sense of design, zen mystique and service that redefines extraordinary and it baffles me why anyone would opt for another 5 star hotel in Tokyo.

Review collected in partnership with this hotel
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2Thank 233geoffreys
Sao Paulo, SP
Reviewed 4 weeks ago via mobile

You cannot believe the amount of attention to the details this hotel gives! From lovely papers in the desk, the perfume in the air, the air purifier in the room and other countless details that really make you feel at home. Mr RAUL, the director, is Brazilian and welcomed us in Portuguese! In Tokyo!! Fantastic!

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1Thank Newman D
Sydney, Australia
Reviewed 4 weeks ago via mobile

Amazing experience from start to finish. Greeted warmly upon arrival, asking us how our trip to Kyoto was (mentioned in passing via email a week earlier). Our room was spacious and luxurious. Concierge patiently made many attempts to get us into some of the best & smallest restaurants in town, and secured a spot at a great sushi restaurant on...

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Thank neb
Reviewed 4 weeks ago via mobile

Thank you to every single member of staff for your attention to detail, service does not describe what happens here, you are nurtured. Facilities wonderful, wouldn't have missed the molecular restaurant which was an unparalleled food experience.

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1Thank Siobhan D
Reviewed 4 weeks ago

My husband and I stayed here during our honeymoon in November. The staff was aware of our honeymoon and they went to great lengths to make us feel welcome and special. They gave us beautiful fruits and deserts customized to us for our honeymoon and surprised us with champagne and rose petals upon our arrival. We ate at the sushi...

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2Thank Carré C
Cleveland, Ohio
Reviewed 4 weeks ago

This is an incredible business hotel for staying in Tokyo. Conveniently located near the major financial district, the hotel is extremely well appointed, has wonderful food, and amazing views of Tokyo from all sides. I would highly recommend it to others. (Also right on top of a subway station which is convenient for transit)

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Thank ShakerFamily
Hong Kong, China
Reviewed 4 weeks ago via mobile

The room is spacious when compared to other hotels in Japan. Breakfast is superb, live jazz band at the bar and the bar itself was awesome. Staffs were very attentive and helpful, amongst the best MO I have been in Asia so far. Can't wait to stay at MO again

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Thank Shimmy2013
New York, New York, United States
Reviewed 4 weeks ago via mobile

The hotel is close to perfection. Nice rooms great service. A wonderfully 8 seats sushi restaurants probably one of the best in Tokyo. The only missing star is because of the spa : at first they asked for us to pay to get in :-/ then they said no need but there is no swimming pool... you usually expect one...

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Thank Ruben B

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Staying in Ginza / Tokyo Nihonbashi

Neighbourhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Tapas Molecular Bar
Tapas Molecular Bar
Cuisines: Japanese, Asian
Sushi Sora
Sushi Sora
Cuisines: Japanese, Sushi, Asian
Mandarin Bar
Mandarin Bar
Cuisines: Bar, Chinese
Pizza Bar on 38th
Pizza Bar on 38th
Cuisines: Italian, Pizza
Ventaglio
Ventaglio
Cuisines: Mediterranean
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Mandarin Oriental, Tokyo's visionary design and award-winning service has been recognised as the epitome of sophisticated luxury in the city. Superbly located in the prestigious financial district within the historical and cultural centre of Tokyo, the first Mandarin Oriental Hotel Group property in Japan embodies the best of contemporary and time-honoured architectural splendour. The hotel features 178 luxuriously appointed guest rooms and suites, ten restaurants and bars and an award-winning spa situated within the soaring, Cesar Pelli-designed Nihonbashi Mitsui Tower. The site offers spectacular views of the city skyline while providing access to stately banquet and conference facilities within the adjacent Mitsui Main Building, a Japanese cultural-heritage property. ... more   less 

Additional Information about Mandarin Oriental, Tokyo

Address: 2-1-1 Nihonbashi Muromachi, Chuo 103-8328, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Chuo > Ginza / Tokyo Nihonbashi
Price Range: $785 - $1,971 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Tokyo 5*
Number of rooms: 178
Reservation Options:
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Also Known As:
Mandarin Oriental, Tokyo Hotel Chuo
Mandarin Oriental Hotel Tokyo
Mandarin Oriental Chuo
Mandarin Tokyo
Chuo Mandarin Oriental
Mandarin Oriental, Tokyo Japan
Hotel Style:
#1 Luxury Hotel in Chuo
#1 Romantic Hotel in Chuo
#1 Spa Hotel in Chuo
#1 Family Hotel in Chuo
#1 Business Hotel in Chuo
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Tokyo staff and other travellers.
16 questions
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Questions? Get answers from Mandarin Oriental, Tokyo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are excellent quality with great views.”
 of 5 bubbles 834cathrynh, 21 Mar 2017 | Read review
“Mt Fuji facing rooms are a plus!”
 of 5 bubbles SeattleTravelingTrav, 13 Feb 2017 | Read review
“high floor”
 of 5 bubbles hbcity1983, 1 Feb 2017 | Read review
“no need for upgrades for Fuji as the other side - Tokyo tower is just as good and you can always look at Fuji at breakfast and in the bar”
 of 5 bubbles sydneyslicer, 24 Jan 2017 | Read review
“Stay at the AMAN”
 of 5 bubbles P3952FPgeorget, 5 Jan 2017 | Read review
5 of 5