We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Mandarin Oriental, Tokyo

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Mandarin Oriental, Tokyo
View Map
{"widget":{"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"name":"ibex_photo_carousel"},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,674 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Mandarin Oriental, Tokyo
See the most recent reviews
Showing 977: English reviews
Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 September 2014

This hotel was great! The rooms were really nice and lobby has a nice waiting area. The staff was so helpful with all our needs. This made the world of difference, since once we got into the city no one on the street was helpful with directions.

Helpful?
Thank Lauren D
Hong Kong, China
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 September 2014

The suite in room 3215 is simply stunning. It has the view of Tokyo, so beautiful. The bed is large and comfortable, and the bathroom is so spacious that it can fit in the entire family! The staff are so friendly and forever willing to help. This has been one of my best stays so far

Helpful?
2 Thank Melaniefoo007
New York
Level Contributor
75 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 1 September 2014

An exceptional stay ! an amazing staff, from reception, concierge to restaurants without forgetting the lounge ! This is my third stay and I sincerely hope not to be the last. I highly recommend this hotel for travelers of high expectations like me. The Japanese luxury experience with elegance and utmost kindness. Thank you ! and congratulations to management who... More 

Helpful?
3 Thank Laurent_M10
Malmo, Sweden
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 29 August 2014

I have stayed at a lot of expensive hotels, but no other hotel have made me feel the way Mandarin Oriental does. The service level in Japan is high by default, but the service here is spotless. Doesn't matter if you are just arriving to the hotel, checking in at the reception, asking the concierge for restaurant recommendations or getting... More 

Helpful?
4 Thank Tanner S
Level Contributor
37 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 28 August 2014 via mobile

We stayed here four nights and the hotel, the location and service went beyond my expectations! Can warmly recommend this hotel, as you will get a customized service and experience in the center of Tokyo. The hotel is on top of a metro do you can go anywhere. The concierge paid attention to your needs and made spot on recommendations... More 

Helpful?
3 Thank Jonas R
Riga, Latvia
1 review
Reviewed 26 August 2014

We stayed in Mandarin end of July for a week. I have visited few Mandarins around Asia, I think this one is one of the best. 1. Amazing service 2. Good location. Ginza area, many restaurants, shopping malls and metro station. 3. Amazing food. Breakfast choice not so high (quantity), but quality of the food is perfect. I recommend amazing... More 

Helpful?
Thank DenisP888
Hong Kong, China
Level Contributor
88 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 23 August 2014 via mobile

I was at the Mandarin Oriental Tokyo last week end and I had a really experience. As usual with Mandarin Oriental rooms are beautiful, chic and comfortable. Staff are experienced, smart and fully dedicated to delight customers and there you really feel like a guest! The lobby view is stunning. The hotel location is highly strategic for shopping! I had... More 

Helpful?
2 Thank LM009
MOTYO, 広報担当マネージャー at Mandarin Oriental, Tokyo, responded to this review

Dear LM009, Thank you very much for your recent stay at Mandarin Oriental, Tokyo and for taking the time to share your comments with us. We appreciate your kind feedback which will certainly motivate our colleagues to completely delight and satisfy our guests. It is with great concern that we learned about your unpleasant experience. Please allow us to extend... More 

Duluth, Minnesota, United States
Level Contributor
70 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 23 August 2014

I have to say that this is one of the best hotels I have stayed at in Tokyo, and one of the better ones I have stayed at anyplace. I have been to several of the MO properties before and I have never been disappointed, and this stay was no exception. The level of service from everyone that you deal... More 

Helpful?
2 Thank Matthew E
Los Angeles, CA
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 22 August 2014

My review basically echoes what others on TA have said, but I think it's still important to get another data point out there. This hotel is truly fantastic. From the minute you arrive at the hotel the service is second to none. I only had to give my name once during my entire stay (well I had to give my... More 

Helpful?
1 Thank LAXtraveler78
MOTYO, 広報担当マネージャー at Mandarin Oriental, Tokyo, responded to this review

Dear Bob90024, It is rewarding to know that you enjoyed our luxurious hospitality and in particular, breakfast at K'shiki during your stay with us. We are delighted that you had a fantastic stay with us and appreciate your kind feedback which will certainly motivate our colleagues to completely delight and satisfy our guests. We look forward to the pleasure of... More 

Lisbon, Portugal
Level Contributor
60 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 21 August 2014

If you normally stay at MO in there various locations I am sure you will rate this MO in Tokyo as one os the best MO is running. The hotel is located in the upperlevels of a tower (the building itself is suberb) the decor is super modern in an asian style, the service is the best you can have... More 

Helpful?
1 Thank Rui M
MOTYO, 広報担当マネージャー at Mandarin Oriental, Tokyo, responded to this review

Dear RuiM We feel highly honored to be rated as the best hotel in Tokyo and to know that you had a Fantastic stay with us. We are delighted that you fully enjoyed the hotel’s facilities and dining outlets on this occasion, and look forward to your return for another memorable stay soon. Kind regards Mandarin Oriental, Tokyo Communications More 

1,361 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1119)
Viewed
Room/Suite (236)
Viewed
View from Room (109)
Viewed
Dining (75)
Viewed
Hotel & Grounds (152)
Viewed
Bathroom (74)
Viewed
Pool/Beach Area (7)
Viewed
Business Centre/Function Rooms (1)
Viewed
Family/Play Areas (1)
Viewed
Other (464)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (222)
Viewed
Amenities (19)
Viewed
Deluxe Room King Bed (110)
Viewed
Dining (16)
Viewed
The Hotel (77)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
View from Room (2)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (5)
Viewed
Dining (2)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Chuo
Odaiba / Shiodome / Shinbashi
Conrad Tokyo
Conrad Tokyo
#1 of 107 in Minato
2,543 reviews
Ginza / Tokyo Nihonbashi
Shangri-La Hotel, Tokyo
Ginza / Tokyo Nihonbashi
Four Seasons Hotel Tokyo at Marunouchi
Show Prices
Show Prices
Show Prices
Shinjuku
Park Hyatt Tokyo
Park Hyatt Tokyo
#1 of 79 in Shinjuku
2,498 reviews
Ginza / Tokyo Nihonbashi
Palace Hotel Tokyo
Palace Hotel Tokyo
#1 of 70 in Chiyoda
907 reviews
Ginza / Tokyo Nihonbashi
The Peninsula Tokyo
The Peninsula Tokyo
#5 of 70 in Chiyoda
1,535 reviews
Show Prices
Show Prices
Show Prices

Staying in Ginza / Tokyo Nihonbashi

Neighbourhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Tapas Molecular Bar
Tapas Molecular Bar
Cuisines: Japanese, Asian
Sushi Sora
Sushi Sora
Cuisines: Japanese, Sushi, Asian
Mandarin Bar
Mandarin Bar
Cuisines: Bar, Chinese, Pub
Ventaglio
Ventaglio
Cuisines: Mediterranean
Pizza Bar on 38th
Pizza Bar on 38th
Cuisines: Italian, Pizza
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Mandarin Oriental, Tokyo's visionary design and award-winning service has been recognised as the epitome of sophisticated luxury in the city. Superbly located in the prestigious financial district within the historical and cultural centre of Tokyo, the first Mandarin Oriental Hotel Group property in Japan embodies the best of contemporary and time-honoured architectural splendour. The hotel features 178 luxuriously appointed guest rooms and suites, ten restaurants and bars and an award-winning spa situated within the soaring, Cesar Pelli-designed Nihonbashi Mitsui Tower. The site offers spectacular views of the city skyline while providing access to stately banquet and conference facilities within the adjacent Mitsui Main Building, a Japanese cultural-heritage property. ... more   less 

Additional Information about Mandarin Oriental, Tokyo

Address: 2-1-1 Nihonbashi Muromachi, Chuo 103-8328, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Chuo > Ginza / Tokyo Nihonbashi
Price Range: $732 - $1,505 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Tokyo 5*
Number of rooms: 178
Reservation Options:
TripAdvisor is proud to partner with Amex, Expedia, Orbitz, Booking.com, Travelocity, Agoda, Hotels.com, Cheap Tickets, Odigeo and Jetsetter so you can book your Mandarin Oriental, Tokyo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Tokyo Hotel Chuo
Mandarin Oriental Hotel Tokyo
Mandarin Oriental Chuo
Mandarin Tokyo
Chuo Mandarin Oriental
Mandarin Oriental, Tokyo Japan
Hotel Style:
#1 Business Hotel in Chuo
#1 Family Hotel in Chuo
#1 Spa Hotel in Chuo
#1 Luxury Hotel in Chuo
#1 Romantic Hotel in Chuo
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Tokyo staff and other travellers.
12 questions
Ask a question

See all questions (12)

Questions? Get answers from Mandarin Oriental, Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Mt. Fuji side.”
 of 5 bubbles nancyroberta, 7 Nov 2016 | Read review
“All high floors, all are quiet”
 of 5 bubbles georgesW985CI, 1 Nov 2016 | Read review
“All rooms are very high up and have good views”
 of 5 bubbles Denise25203, 26 Oct 2016 | Read review
“Deluxe room ”
 of 5 bubbles monicalilianas2016, 23 Oct 2016 | Read review
“All rooms have great view. The Mandarin Grand Room have a bigger closet/luggage area.”
  • Mt. Fuji side
  • Mandarin Grand Room
 of 5 bubbles Trendspott, 24 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay