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Grand Hyatt Tokyo

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1,605 Reviews from our TripAdvisor Community

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Showing 1,086: English reviews
Reviewed yesterday NEWvia mobile

We have stayed in Park Hyatt Tokyo, Andaz Tokyo and Grand Hyatt Tokyo and felt that they are good in their own different ways. Recently we stayed in Grand Hyatt again and overall the service is as good as expected. However, we were disappointed with their room service and the eel bento they served us was such a disgrace. Will...

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Helpful?
Thank yeoc468
Benbecula Island, United Kingdom
Reviewed 5 days ago NEWvia mobile

We stayed at the Park Hyatt at the beginning of our holiday here in Japan and ended it at the Grand Hyatt. We stayed here 3 nights and from check in to check out it was truly memorable. We were greeted by the front desk manager who promptly took us up to the club lounge. We checked in there and...

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1Thank CHrisCooper
Singapore, Singapore
Reviewed 5 days ago NEW

Overall this is a very good hotel which is nicely located in a very upscale district in Tokyo. It is close to train station which makes it very convenient. In general, the staff are very polite like all other Japanese Hotels. Rooms are clean, tidy and quiet which makes your stay comfortable. I have tried eating in some of the...

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1Thank Tak Heong Y
Sydney, Australia
Reviewed 1 week ago NEW

This was our first time in Tokyo so we decided to stay in the Roppongi Hills area. It has been many years since I last stayed at a Hyatt property, choosing typically to stay at Starwood properties where I'm a platinum member. I cannot find fault in any aspect of the hotels accommodations, service, food and beverage or hospitality. I...

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Thank MelBNolan
Los Angeles, California
Reviewed 1 week ago

We thoroughly enjoyed our stay at the Grand Hyatt. The staff was extremely accommodating throughout our stay and our hotel room was impeccably clean! The hotel is near the Moro Museum and walking distance to the Roppongi Station. I would definitely recommend this hotel to anyone visiting Tokyo.

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1Thank jessihsu
Hong Kong, China
Reviewed 1 week ago

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1Thank lisailiu
takaratsuka city hyogo japan
Reviewed 1 week ago

i stayed about more then 100 times. each time new experience. the staff is extremely well educated in all fields. restaurants/ grand floor room/ fitness/ informations desk, bell boys, business center and the chefs.

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Thank F4023NZalbertos
Miami, Florida
Reviewed 1 week ago

GH Tokyo always has great service, exceptional dining, and overall the true essence of guest service which is a hallmark of Japanese hospitality. From arrival to checkin all was smooth as usual, rooms are well maintained with the tastiest strawberries as guest amenity that i have ever had. The restaurants on property are very good - highly recommend Oak Door....

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Thank lunatrailings
Reviewed 1 week ago

This was our first trip to Tokyo and the Grand Hyatt was our home base. The location was fantastic and the staff could not have been more personal. We loved the CLUB floor and it's hospitality, accessibility and food/beverage services.

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1Thank juliebH5709ZN
Tokyo, Japan
Reviewed 1 week ago

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Thank anooradhac

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Staying in Akasaka / Roppongi

Neighbourhood Profile
Akasaka / Roppongi
Not so long ago the Akasaka and Roppongi areas were famous for their nightlife, high-class restaurants, bars and clubs. More recently, with the opening of Roppongi Hills, Tokyo Midtown and Akasaka Sacas, the area has declared itself as the most fashionable spot to be seen. The area also hosts the National Art Center and the Mori Art Museum and lots of trendy art galleries.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Grand Hyatt Tokyo

Address: 6-10-3 Roppongi, Minato 106-0032, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Akasaka / Roppongi
Price Range: $498 - $1,160 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Tokyo 5*
Number of rooms: 387
Reservation Options:
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Also Known As:
Grand Hyatt Tokyo Hotel Minato
Grand Hyatt Minato
Grand Hyatt Hotel Tokyo
Hyatt Tokyo
Minato Hyatt
Grand Hyatt Tokyo Japan
Hotel Style:
#2 Romantic Hotel in Minato
#3 Business Hotel in Minato
#4 Spa Hotel in Minato
#5 Family Hotel in Minato
#5 Luxury Hotel in Minato
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Tokyo staff and other travellers.
14 questions
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See all questions (14)

Questions? Get answers from Grand Hyatt Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“really you get for what yoh pay. but important is for,me i will sure go there again and again.”
 of 5 bubbles F4023NZalbertos, 30 Nov 2016 | Read review
“They do offer smoking rooms, .Be sure to ask when you book as they fill up very fast”
 of 5 bubbles 126adityag, 14 Nov 2016 | Read review
“Book a Grand Club Room -- it's worth the additional amount and provides exceptional service and value.”
 of 5 bubbles Kentkt, 11 Nov 2016 | Read review
“Reserve a Deluxe Room rather than the Standard”
  • Bedroom
 of 5 bubbles Dalecorp, 7 Nov 2016 | Read review
“Get a suite for families - the space is worth it!”
 of 5 bubbles AaronYeo, 7 Nov 2016 | Read review
5 of 5
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