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Shibuya Tokyu REI Hotel

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305 Reviews from our TripAdvisor Community

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Showing 130: English reviews
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Shrewsbury, United Kingdom
Reviewed 4 days ago NEW

Visited with hubby as part of a Titan" Essence of Japan" tour. The hotel is very conveniently placed if you are using the public transport services. However, we were on an expensive Titan tour and unfortunatley for the 5* prices we were paying this hotel did not live up to the usual standard we expect. There was nothing wrong with...

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Thank Wasessa
Los Angeles, California
Reviewed 2 weeks ago via mobile

very close to the placew we wanted to visit like the Shibuya crossing, hachiko statue, harajuku place ang the shopping district, breakfast buffet is overflowing with delicious foods, rooms were kinda small n can't go around, but its very clean, lots of amenities and quiet... recommendable...

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Thank melisa c
Honolulu, Hawaii
Reviewed 2 weeks ago

Our group of 23 stayed here. If you're walking from the train station, the hotel might be easy to miss because it is between businesses and the entrance is nondescript. But, once you know that it's between the BIC store and Family Mart, you'll be fine. The location was perfect ---just across the street from the train station. We had...

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1Thank JanHana
San Diego
Reviewed 2 weeks ago

The room was a bit smaller than expected. We stayed in a room that had a full size bed and there was enough room to walk around the bed. When we passed by some rooms with two twin size beds, those room seemed bigger and had a small couch right under the window. The bathroom has enough room for just...

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1Thank Lisa T
ハシュ ハ, マネージャー at Shibuya Tokyu REI Hotel, responded to this review

Dear Lisa T, Thank you very much for your kind feedback. As you mentioned, our room might be not that big, but location is very good for sightseeing and business around Shibuya. We are happy to hear that you enjoyed breakfast buffet. We do have Japanese/western food for breakfast buffet. Also we prepare variety of vegetables as well. Next time...

San Jose, California
Reviewed 3 weeks ago

The location of this hotel was perfect, it was literally one block away from the famous Shibuya crossing and was only a 4-5min walk from Shibuya station which was the main attribute we were looking for when searching for a hotel as walking on the streets with luggage sucks. Like any room in Tokyo, the room was small so if...

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Thank bodiesenmotion
ハシュ ハ, マネージャー at Shibuya Tokyu REI Hotel, responded to this review

Dear bodiesenmotion, Thank you very much for your feedback. We are sorry for that we could not prepare non-smoking room for you. Sometimes oversea travel agency would book smoking-room, but we could change the room if we have non-smoking room available. Please ask us when you check in. (However, we might not able to meet your request) We are looking...

Mumbai (Bombay), India
Reviewed 3 weeks ago via mobile

I stayed at the Shibuya Tokyu REI for three nights on a recent business trip. The hotel was an ideal choice. The location is very convenient (exit #10 from the Shibuya Station is right outside the hotel door). The Yamanote line, the Narita Express, and various metro lines all stop at Shibuya. The staff were very helpful, and spoke a...

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Thank Shirinpetit
ハシュ ハ, マネージャー at Shibuya Tokyu REI Hotel, responded to this review

Dear Shirinpetit Thank you very much for your warm feedback. As you mention, our hotel is very close from Shibuya station exit 10 and very good access to go some areas. If you use exit 10 you could access subway, or walk 2minutes you could access JR station. In this case, east exit is the closest exit from JR station...

Reviewed 8 March 2017 via mobile

If you want a hotel that's super clean and in the best location possible this is the one! Ignore the one or two bad reviews you see on trip advisor. Yes the hotel rooms are small but they're super clean, good free wifi, kettle and hairdryer. The cleaners also do a great job of keeping the rooms spotless everyday. If...

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Thank Wayne B
ハシュ ハ, マネージャー at Shibuya Tokyu REI Hotel, responded to this review

Dear Wayne B Thank you very much for your warm feedback. Your comments were very encouraging for us. We are truly happy to heard that you had a lovely experience while you were traveling of Tokyo, and we could help your stay. We would like to continue to concentrate on improving our service and skill. Thank you very much for...

Edmonton, Canada
Reviewed 7 February 2017

We have stayed twice in this hotel already in the last year and a half, and have enjoyed our stay both times. Rooms: As is typical for Tokyo hotel rooms, they are rather small but very functional and more than sufficient for our needs. Rooms very kept very clean and had the amenities we required. Location: Excellent location. Very close...

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Thank souljay
ハシュ ハ, マネージャー at Shibuya Tokyu REI Hotel, responded to this review

Dear souljay Thank you very much for your feedback and we are happy to hear that your warm words. As your comments, our hotel is good location for shopping, dining and so on. We are surrounded by many store and shopping mall, near by cat street, Shibuya crossing... One day may not enough for exploring around Shibuya. Also great access...

Perth, Australia
Reviewed 21 January 2017

Nice Hotel very nice reception area and meet and greet was friendly. Rooms tidy ,clean and beds comfortable . The Hotel I thought was close to restaurants and dining areas , also plenty of shopping malls around the area so all in all a nice place to stay for a few days. Plenty of supermarkets around the area so that...

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1Thank geminideb10
ハシュ ハ, マネージャー at Shibuya Tokyu REI Hotel, responded to this review

Dear geminideb10 Thank you very much for your feedback. We are glad to hear that your kind comments. As your mentioned, our hotel is good access for shopping and restaurants. Also very close from Shibuya station that people could go to Harajuku or Omotesando for shopping easily. We hope you had a great trip. And we look forward to seeing...

Reviewed 12 January 2017 via mobile

Pros- 1)the hotel is super convenient, near train station and all e district 2) it is quite easy to locate Cons- 1) this was the very first hotel that we hv stayed which did not even provide mineral water! This was something my husband and i could not accept. Mineral waters are the very basic and cheapest thing one hotel...

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Thank Ying Ting O
ハシュ ハ, マネージャー at Shibuya Tokyu REI Hotel, responded to this review

Dear Guest, Thank you for your critical point of view that you could not accept the way we do for our service. As you mentioned the specific point of your advice, We have certainly cought your opinion sincerely and to require progressing for our selves and the time for change as well indeed. Once again, Thank you very much for...

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Staying in Shibuya / Harajuku / Ebisu

Neighbourhood Profile
Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the Shibuya and Harajuku districts, especially in shops that focus on Japan's "Kawaii" culture. The trendiest areas are around Shibuya’s Center district, Harajuku's Takeshita-dori and in Omotesando. If you need to recharge from all the shopping, you can easily refresh yourself in Meiji Jingu or Sasaki Park. In contrast, Ebisu has a more grown up ambiance of calm and cool. At the Museum of Yebisu Beer you can learn about the beer that was responsible for the town’s name, and enjoy dining at the popular noodle shops in the surrounding area.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Shibuya Tokyu REI Hotel

Address: 1-24-10 Shibuya, Shibuya 150-0002, Tokyo Prefecture (Formerly Shibuya Tokyu Inn)
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shibuya > Shibuya / Harajuku / Ebisu
Price Range: $162 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Shibuya Tokyu REI Hotel 3*
Number of rooms: 225
Reservation Options:
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Also Known As:
Shibuya Tokyu Hotel Shibuya
Shibuya Tokyu REI Hotel Tokyo
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Questions & Answers

Here's what travellers have asked, with answers from Shibuya Tokyu REI Hotel staff and other travellers.
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Questions? Get answers from Shibuya Tokyu REI Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are separate floors for smoking and non smoking rooms.”
lisatR3808II, 6 Apr 2017 | Read review
“Rooms on any end of the floor are the best as you wont hear much noise compared to rooms in the middle.”
scottzihan02, 22 Dec 2016 | Read review
“Book elsewhere...”
sc156, 8 Dec 2016 | Read review
“good location, central, quality”
MarcRicart, 23 Aug 2016 | Read review
“Higher floors should be quieter.”
Y5689AZchrisb, 20 Jul 2016 | Read review
5 of 5