We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

City Hotel N.U.T.S

Traveller (81)
Room & Suite (160)
Dining (1)
  • Excellent16%
  • Very good41%
  • Average27%
  • Poor6%
  • Terrible10%
Travellers talk about
Free Wifi
Air Conditioning
Non-Smoking Rooms
Multilingual Staff
Dry Cleaning
Room Service
Pets Allowed
2 Star Hotel
All hotel details
Contact Info
Name/address in local language
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (191)
Filter reviews
146 results
Traveller rating
Traveller type
Time of year
More languages
Show reviews that mention
All reviewsfamily unitsoft drink machineseparate buildinggirls travellingreception speaksmetro stationminute walkgreat location and pricequiet neighborhoodwashing machinethe main hotelshinjuku parkday tripsjapanese stylemarunouchi linewalking distancedouble bed
Updating list...
1 - 5 of 146 reviews
Reviewed 2 weeks ago via mobile

This hotel is right beside a subway station and very close to Shinjuku park and good food / bars area! The room we had was really big with a smart tv, a leg massager and a great array of toiletries in the bathroom. Quite expensive...More

Thank rachelmU6253SW
Reviewed 3 weeks ago via mobile

They forgot to charge me for upgrade fee upon arrival. Then 5 minutes later the host comes to my room for payment. She didn’t want to take my CC and bring it back so she said stop by later. I decided to take a nap...More

Thank chrisaltonc
Reviewed 10 January 2018

We stayed here for a second visit after a great first stay. This experience was appalling. We booked two rooms and neither were what we booked. One room was absolutely disgusting - broken tiles in bathroom, mould, bad smell, dirty. When we complained and showed...More

Thank Angel68_12
Reviewed 1 January 2018 via mobile

we stayed here for christmas and new year (8 days total) and we enjoyed and appreciated our stay as it is very close to alot of quaint restaurants and 24/7 shops (7-11 and lawson)... its 3 minute walk away from your gateway to the rest...More

Thank Mike V
Reviewed 5 November 2017

I booked a family room and when booking, it said one double bed and one single bed. But upon arrival, we were given a large tatami and we found a couple more in the closet where we set up ourselves. Other than that, it was...More

Thank silverthoughts
View more reviews
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Price range
US$91 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Price range
US$91 - US$168 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (81)
Room & Suite (160)
Dining (1)
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
Questions & Answers
Ask a question
Tanya M
3 October 2017|
AnswerShow all 2 answers
Response from XenophobicWanderlust | Reviewed this property |
The area around is safe (as is Tokyo and Japan in general) but you may have to explain some things to your kids because this is a modified love hotel. The triple rooms may be different, but I had a single king room that... More
16 June 2017|
Response from CenturySixTenths | Reviewed this property |
We stayed in the annex in March/April. No work being done then.There were some very minor "fixes" to be done, like a few tiny holes in the ceiling, probably from old anchor hooks when it was an apt. Everything else was is... More
Room Tips
"All rooms were the same I think"
Read review
"Check the photos of our family unit"
Read review
"Good location"
Read review
"Ask for a renovated room"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing