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Hilton Tokyo

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Hilton Tokyo
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3,895 Reviews from our TripAdvisor Community

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Showing 2,692: English reviews
Reviewed 5 days ago NEWvia mobile

The hotel staff is very helpful, friendly and polite. The hotel is really clean and well maintained. I highly recommend the location as well. Walking distance to the park, restaurants and free shuttle to go to the city. Their hotel buffet is great as well😊🤗

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Helpful?
Thank Miracle S
Melbourne
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

As Hilton reward members we were able to obtain a very good rate with a flash sale. Otherwise the nightly rate was expensive. We only stayed one night and did not eat at any restaurants. Needless to say I did look at the Strawberry Festival high tea. It looked like Something out of Willie Wonkas. It was a feast for...

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2Thank Roamers46
About Hotel's Favourite Review
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you very much for taking the time to provide us with your valuable feedback. I am happy to learn that you enjoyed your recent stay and enjoyed the panoramic views as well as the many facilities accessible in close proximity from our hotel. Hilton Tokyo is located in Shinjuku, the heart of Tokyo's business, shopping and entertainment district, and...

Reviewed 6 days ago NEWvia mobile

Great hotel Hilton always are Rooms are not so big but no the job depending on the size you get. Great very helpful staff Nice pool and gym Best cafe near reception Location is a bit far out 23 mins walk away from the train and subway and a map is needed

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Helpful?
Thank Jessica M
Hong Kong
Reviewed 1 week ago NEW

Room: spacious, bathroom with shower and bath tub. Comfortable bed and pillows. They even provide a humidifier upon request and it's filled up everyday by housekeeping. Breakfast: excellent breakfast with a wide selection of western and Japanese choices, everything was very yummy! Toddlers plates and bowls are also provided. Free shuttle from/ to the hotel from the Shinjuku station was...

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Helpful?
Thank Kchu
Dubai, United Arab Emirates
Reviewed 1 week ago NEW

The service of this hotel is really good, the front desk management is really great while the location of this hotel is of great value. Food is tasty but not big variety and would highly recommend this hotel for business travelers.

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Helpful?
Thank MOTASEMAG
Trondheim, Norway
Reviewed 1 week ago NEW

This is a nicely located property I have visited before, and been happy with. this time I also got a nice upgrade, but no early check in (I'm a Honors Diamond member). The issue this time was the executive lounge. It was so crowded and overfilled I was told to go and wait in my room and they would call...

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4Thank VirreVapp
New Britain, Connecticut
Reviewed 1 week ago NEW

My father and I stayed here on our first trip to Tokyo. We are partial to staying at Hilton Hotels and our stay here only reinforced that idea. Thanks to his being a rewards member they upgraded us to a nicer room in a very quick process right when we got to the hotel explaining everything very efficiently. The dining...

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Thank Clevertrousers26
Honolulu, United States
Reviewed 1 week ago NEW

Too many little things that were wrong that ruined the whole experience. There are better choices out there. There is a shuttle to Shinjuku station three times and hour which is great and the Airport Limousine drops and picks up at the hotel. Very limited English channels on TV. Although breakfast opens at 6am, there are only limited items until...

Review collected in partnership with Hilton Hotels & Resorts
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1Thank W7173IEmarkm
Reviewed 1 week ago NEWvia mobile

I don't usually choose a hotel chain but there was a sale going on for suites and my cousin had gone ahead to make reservations for her parents and herself, and all six of us wanted to be in the same hotel. (We had originally planned to be at a more centrally located hotel like the Century Southern Tower.) Anyway,...

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1Thank Eunice C
Reviewed 1 week ago via mobile

Attention to details, are not missed. Heated toilet seats/bidet. Robes in drawer, slippers. Breakfast buffet to die for....eat a Japanese breakfast and then wait a couple of minutes and have a western breakfast. Close to Shinjuku, Toyko Metropolitan Govt, 2 metro lines. Good location.

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Helpful?
Thank Richard H

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Staying in Shinjuku

Neighbourhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Metropolitan Grill
Metropolitan Grill
Cuisines: Steakhouse, American, Seafood, Australian
Dynasty
Dynasty
Cuisines: Chinese
Dynasty
Dynasty
Cuisines: Chinese
Junisoh
Junisoh
Cuisines: Japanese, Sushi, Asian, Healthy
Zatta
Zatta
Cuisines: Bar, International, Wine Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Tokyo boasts market leading contemporary guestrooms, spectacular bars and restaurants and one of the finest health clubs in the city. Enjoy Tokyo's most popular location - Shinjuku, with easy access to JR Shinjuku Station and direct access from the hotel to the Tokyo Metro (Subway). Follow us on facebook Hilton Tokyo (Official) ... more   less 

Additional Information about Hilton Tokyo

Address: 6-6-2 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range: $362 - $685 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Tokyo 4.5*
Number of rooms: 810
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Cheap Tickets, Hilton EMEA, Rakuten, JAPANiCAN, Hotels.com, Ctrip TA, Travelocity and Jetsetter so you can book your Hilton Tokyo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Tokyo Hotel Shinjuku
Hilton Hotel Tokyo
Hilton International Shinjuku
Shinjuku Hilton
Hilton Tokyo Shinjuku
Hotel Style:
#2 Luxury Hotel in Shinjuku
#2 Romantic Hotel in Shinjuku
#2 Business Hotel in Shinjuku
#2 Family Hotel in Shinjuku
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Tokyo staff and other travellers.
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Questions? Get answers from Hilton Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3704 was excellent - near the exec lounge on L37 and a great view”
  • Mt Fuji from room 3704
 of 5 bubbles huckster63, 7 Feb 2017 | Read review
“Higher floors provide better views, some with a view of Fujiyama in the distance”
 of 5 bubbles colin_matthew, 7 Feb 2017 | Read review
“Pay for the executive rooms”
 of 5 bubbles Bobo3107, 2 Feb 2017 | Read review
“Please pay for executive room, You can't find any omelette that close to perfection anywhere else in Tokyo.”
  • Bedroom in tower suite
  • view from room
  • Welcome amenities , Perfect !
  • Living room , suite
 of 5 bubbles arnondk, 15 Jan 2017 | Read review
“Executive rooms are worth the higher rate.”
 of 5 bubbles toddg575, 4 Jan 2017 | Read review
5 of 5