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Hilton Tokyo

4,705 reviews
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Traveller (2383)
Room & Suite (1051)
Dining (348)
Overview
  • Excellent55%
  • Very good34%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“marble lounge”(71 reviews)
“junior suite”(100 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (4,705)Write a Review
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1,927
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36
Show reviews that mention
All reviewsthe executive loungemarble loungejunior suiteshinjuku stationshuttle busgold memberbreakfast buffetconcierge deskcomplimentary shuttleexcellent hotelnarita airportshuttle servicebusy hotelbusiness districtan upgradethe hotel offersmount fuji
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11 - 15 of 3,278 reviews
Reviewed 1 week ago via mobile

Was really pleased with the upgraded room and I would say it was one of the most pleasant Hilton that I’ve stayed. Staff were friendly and hotel rooms were clean. I have no complaints. The good thing about it was the free and frequent shuttle...More

Thank Angela k
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 3 days ago

Thank you for staying with us at Hilton Tokyo. We are pleased to hear that you enjoyed your room and our service experience. Your kind recognition of our service delivery is certainly gratifying and we have shared this with the staff. This will no doubt...More

Reviewed 1 week ago

After a 14 hour plane ride then a 90 minute bus ride I arrived at the Hilton Tokyo,. I was warmly greeted at the door. The front desk informed me I was upgraded to executive lounge access. My room was one of the recently renovated...More

Thank Jay F
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 3 days ago

Thank you very much for choosing to stay with us in Hilton Tokyo and for sharing details with other travelers on TripAdvisor. We are truly honored to learn you have satisfied with our staff, location, Executive Lounge and the view. Our Executive Lounge located on...More

Reviewed 2 weeks ago via mobile

I did a very short trip and was based in Hilton Tokyo Shinjuku for three nights. The room we took ( my Daughter and I ) was the Premium room that came with breakfast. Got a promotional room at around USD300 with breakfast but it...More

Thank YYLem-Sit
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 1 week ago

Thank you for staying with us at Hilton Tokyo. We are pleased to hear that you enjoyed your room, location and service experience. Hilton Tokyo is located in Shinjuku, the heart of Tokyo's business, shopping and entertainment district. It is an ideal place to experience...More

Reviewed 2 weeks ago via mobile

Location was great, Room exquisitely cleaned, service was amazingly helpful and bed was outrageously comfortable. Extra cherry on top was the perfect water pressure in the bathroom. Can’t wait to make it back to this comfortably convenient property.More

1  Thank Hertzy847
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 1 week ago

Thank you very much for choosing to stay with us in Hilton Tokyo. We are very glad to hear that you enjoyed our location and service experience. Hilton Tokyo is located in Shinjuku, the heart of Tokyo's business, shopping and entertainment district, and is an...More

Reviewed 2 weeks ago

This hotel is located in shinjuku area and and ShinJuku station is just 10 minutes walk. There is also ametro underground station in about 50 meter away. The goverment building is also just around the corner. The hotel rooms are quite small especially if You...More

Thank Bavaruns
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 1 week ago

Thank you very much for choosing to stay with us in Hilton Tokyo. We are very glad to hear that you satisfied with our convenient location and service. Hilton Tokyo is located in Shinjuku, the heart of Tokyo's business, shopping and entertainment district, and is...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$295 - US$714 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Shinjuku
#2 Business Hotel in Shinjuku
#2 Romantic Hotel in Shinjuku
#2 Family Hotel in Shinjuku
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$295 - US$714 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Shinjuku
#2 Business Hotel in Shinjuku
#2 Romantic Hotel in Shinjuku
#2 Family Hotel in Shinjuku
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (2383)
Room & Suite (1051)
Dining (348)
Pool & Beach (23)
Amenities (92)
Business Centre & Event Rooms (21)
Family and Play Areas (1)
Nearby
Shinjuku
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
...More
Questions & Answers
Ask a question
CarolineBukMidlands
29 January 2018|
AnswerShow all 4 answers
Response from Hotel R | Property representative |
Warm greetings from the Hilton Tokyo. Thank you for your enquiry. If you would like to contact us directly. Please go to our official hotel website and then you are able to find "Email us" on the top page. Thank you again... More
2
Votes
Google Translation
Glen K
12 January 2018|
AnswerShow all 4 answers
Response from Hotel R | Property representative |
Warm greetings from the Hilton Tokyo. Our guaranteed check-in time is 3pm. Early check-in may be available subject to availability with an additional charge. Hilton Tokyo
0
Votes
Google Translation
Ghie C
11 January 2018|
Answer
Response from Hotel R | Property representative |
Warm greetings from the Hilton Tokyo. We will be able to hold your luggage up to 7 days free of charge after your departure. The storage charge applies for the luggage stored longer than 7 days. We have limited space... More
1
Vote
Google Translation
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12345654
Room Tips
"Ask for a high floor room with Mountain view"
Read review
"Higher floor, park side for Mt. Fuji view potential."
Read review
"upper floors give amazing view"
Read review
"The hotel was accommodating to our request for adjoining rooms."
Read review
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