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Hilton Tokyo

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3,958 Reviews from our TripAdvisor Community

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Showing 2,739: English reviews
Denver, Colorado
Reviewed 1 week ago via mobile

We Loved our stay at The Tokyo Hilton. We chose a nicer hotel for a new city, and we didn't regret it. The staff went above and beyond to make our stay fun and memorable. We loved our upgraded room, and the execute lounge. We even loved the diamond lounge, what a special treat! Our room was spacious and loved...

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Helpful?
Thank minibargrrl
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you very much for staying with us at the Hilton Tokyo, and thank you very much for taking your valuable time to give us your thoughts. I'm very proud to hear that our team took good care of you and I can assure you that I will share the good comments with them. For us its always important to...

Reviewed 1 week ago via mobile

This is a large hotel with the personal sevice of a smaller hotel. We took the bus from the airport that stops at a few hotels in the Shinjuku area, which made it very easy for us to get there with luggage. The buffet breakfast was excellent, and both rooms we booked were very comfortable. The hotel is connected by...

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1Thank Steve K
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you for taking the time to provide us with your feedback. Also Thank you for your kind comments about the hotel and I am glad to read that our team were able to show you their usual generous Japanese hospitality. We value our customer’s opinions about us to serve you in any better way. So should there be anything...

Reviewed 1 week ago via mobile

Stayed just one night. Great location, really close to two parks for a morning run. Rooms are clean, spacious, and service was excellent. They do a great breakfast buffet. Have a shuttle to the airport but book early as it fills up

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Helpful?
Thank Holtsinlondon
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you very much for your great feedback and we are very happy to hear that you had an enjoyable stay with us here at the Hilton Tokyo. Great to hear that you liked our guest room and selection of breakfast and appreciate your feedback regarding our shuttle bus service. Thank you again and we look forward to welcoming you...

Brisbane, Australia
Reviewed 1 week ago via mobile

Stayed 3 nights with wife and baby. Excellent suite. Very accomodating staff. Japanese Breakfast was great. Executive lounge can be a little too busy at times. Decent location, few minutes walk to subway and 10 minute walk to Shinjuku station. I would not hesitate to choose this hotel again when in Tokyo.

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Thank PhysioAus
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you very much for choosing to stay with us in Hilton Tokyo. We are very glad to hear that you enjoyed our room, and We constantly strive to serve our guests in ways that cater to their needs, and we are very happy that our team members were able to make your stay comfortable. Your warm words are highly...

Fort Lauderdale, Florida
Reviewed 1 week ago via mobile

This Hilton property is everything you would expect from a downtown location in Asia. The elegant well dressed staff welcomes you at the door. The Front Desk staff is very friendly and helpful. The luggage was brought up as soon as we checked in. I mentioned it in my Conrad Hilton's review: don't be surprised if a girl delivers your...

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Thank Kheiry E
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

As a Hilton Honors member, thank you for staying with us at Hilton Tokyo and many thanks for your kind review! We appreciate your very positive description of our room, Executive Lounge and staff. I'm very proud to hear that our team took good care of you and I can assure you that I will share the good comments with...

Reviewed 1 week ago

I stayed two nights at Hilton Tokyo hotel last weekend and I have to say, this was by far, one of the best Hilton property I have ever experienced. As Hilton Gold member, I got upgraded to executive room which was at the 31st floor which had lounge access. Rooms are larger than usual Tokyo hotels and quite new due...

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1Thank Sae Young C
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you very much for choosing to stay with us in Hilton Tokyo.We are very glad to hear that you enjoyed our room, and we constantly strive to serve our guests in ways that cater to their needs, and we are very happy that our team members were able to make your stay comfortable. Your warm words are highly appreciated...

Long Island, NY
Reviewed 1 week ago via mobile

One of the advantages of staying here is that the Airport Limo Bus takes you from Narita to the Hotel with no need to take your bags up and down stairs and escalators. The rooms are big and very comfortable with a modern Japanese design. We had access to the Executive lounge where the staff is extremely friendly and helpful....

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Thank MJqueen8
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you for your kind comments about the hotel, and we are delighted to hear that you chose to stay at one of our executive rooms and enjoy complimentary access to the executive lounge. The hotel is conveniently located to Shinjuku station either by a 8 minute walk or a quick ride in our complimentary shuttle bus, and there are...

Nagoya, Japan
Reviewed 1 week ago

The Hilton Shinjuku is a beautiful hotel with top-notch hospitality. That experience is enhanced even more if you have the opportunity for repeat visits. The staff will get to know your preferences and will take care of them cheerfully. I highly recommend this hotel. The lounge is a great environment with a commanding view of Shinjuku. Clear days allow for...

Review collected in partnership with Hilton Hotels & Resorts
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Thank andrewv54
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you very much for staying with us at the Hilton Tokyo, and thank you very much for taking your valuable time to place comments for us. I'm very proud to hear that our team took good care of you and I can assure you that I will share the good comments with them. For us its always important to...

Sydney, Australia
Reviewed 1 week ago

My second stay here – Still exceptional in every way. Some new Hotel staff stars and stand out performers Ernesto and Rinna Hotel guest relations brilliance, friendly, accessible and savvy ! You’re in excellent hands here. It was January -1 degree outside at times, yet warm and tranquil and fully catered inside. The executive lounge was again perfect and absolutely...

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Thank Opportunistic0000
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you very much for your kind review of our hotel. We would like to also thank you for all of your nice comments about our hotel and also the valuable information for the other customers. We are pleased to hear that you had a fantastic stay with us at the Hilton Tokyo, particularly in reference to Executive Lounge and...

Tokyo, Japan
Reviewed 1 week ago

Great locations, foods selections was excellent during the breakfast and on the all the outlets. Overall stay experience is excellent with flawless check in and check out services. Complimentary shuttle bus to Shinjuku area to all the food and shopping places.

Review collected in partnership with Hilton Hotels & Resorts
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Thank sannif2017
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you providing us and other readers with such a detailed review of Hilton Tokyo. We are glad that you enjoyed your room and the location of the hotel which is set in an excellent location in downtown Shinjuku. The hotel is conveniently located only a five-minute drive from Shinjuku station, easily accessed by the hotel shuttle service, and offers...

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Staying in Shinjuku

Neighbourhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Metropolitan Grill
Metropolitan Grill
Cuisines: Steakhouse, American, Seafood, Australian
Dynasty
Dynasty
Cuisines: Chinese
Dynasty
Dynasty
Cuisines: Chinese
Junisoh
Junisoh
Cuisines: Japanese, Sushi, Asian, Healthy
Zatta
Zatta
Cuisines: Bar, International, Wine Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Tokyo boasts market leading contemporary guestrooms, spectacular bars and restaurants and one of the finest health clubs in the city. Enjoy Tokyo's most popular location - Shinjuku, with easy access to JR Shinjuku Station and direct access from the hotel to the Tokyo Metro (Subway). Follow us on facebook Hilton Tokyo (Official) ... more   less 

Additional Information about Hilton Tokyo

Address: 6-6-2 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range: $340 - $1,092 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Tokyo 4.5*
Number of rooms: 810
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Hotels.com, Expedia, Booking.com, JAPANiCAN, Agoda, Cheap Tickets, Ctrip TA and Jetsetter so you can book your Hilton Tokyo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Tokyo Hotel Shinjuku
Hilton Hotel Tokyo
Hilton International Shinjuku
Shinjuku Hilton
Hilton Tokyo Shinjuku
Hotel Style:
#2 Luxury Hotel in Shinjuku
#2 Business Hotel in Shinjuku
#2 Family Hotel in Shinjuku
#2 Romantic Hotel in Shinjuku
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Tokyo staff and other travellers.
127 questions
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Questions? Get answers from Hilton Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors are the quietest”
  • The rooms are bright and modern
  • King bed
  • coffee / tea service
 of 5 bubbles MunichEricJ, 25 Mar 2017 | Read review
“Everything above 20th floor is OK”
 of 5 bubbles 414allar, 22 Mar 2017 | Read review
“Exec lounge floors are a worthwhile splurge”
 of 5 bubbles kandk_canada, 10 Mar 2017 | Read review
“Choose higher floor for nice view”
 of 5 bubbles MarinaDelRey335, 4 Mar 2017 | Read review
“high floor for a beautiful view”
 of 5 bubbles eelizabethh, 21 Feb 2017 | Read review
5 of 5