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Traveller (2508)
Room & Suite (1076)
Dining (357)
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Overview
  • Excellent55%
  • Very good34%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“marble lounge”(73 reviews)
“junior suite”(102 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Tokyo
Special Offer: Advance Purchase
Offers from Hilton Tokyo
Special Offer: Advance Purchase
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
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Reviews (4,880)
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3,407 results
Traveller rating
2,010
1,050
238
72
37
Traveller type
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LanguageEnglish
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2,010
1,050
238
72
37
Show reviews that mention
All reviewsthe executive loungemarble loungejunior suiteshinjuku stationshuttle busgold memberbreakfast buffetconcierge deskcomplimentary shuttleexcellent hotelnarita airportshuttle servicebusy hotelan upgradebusiness districtthe hotel offersmount fuji
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1,011 - 1,015 of 3,407 reviews
Reviewed August 10, 2016 via mobile

We stayed a week family with 9 year old son and couldn't have had it more comfortable. The staff in all categories where so nice and helpful. We didn't enjoy the dinner but had breakfast which was fantastic. We also had access to the lounge...More

1  Thank martinezsporrong
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded August 23, 2016

Thank you very much for choosing to stay with us in Hilton Tokyo. Thank you for having taken the time to provide your constructive feedback, particularly in reference to our service and breakfast experience. We look forward to welcoming you back to the Hilton Tokyo...More

Reviewed August 10, 2016

This hotel has far exceeded all of my expectations. Check-in was quick and easy. The elevator bank has six cars, so there is little waiting. My room was a queen, no smoking, room on the 24th floor near the ice machine (no noise issues with...More

4  Thank dskid
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded August 23, 2016

Warm greetings from Hilton Tokyo, and thank you very much for taking the time to detail comment on our hotel. Thank you for your review and we are delighted to hear that you enjoyed the hotels facilities, including the room. The hotel is conveniently located...More

Reviewed August 10, 2016

the Tokyo hilton is simply one of the best hotels in Tokyo. the facilities, staff and severe are all first rate. Its easy to get to and very importantly taxi drivers can understand "hilton shinjuku" without me embarrassing myself too much. Gym and pool on...More

1  Thank Gary B
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded August 23, 2016

Thank you very much for taking the time to provide us with your valuable feedback. First of all, we would like to thank you for your thorough review, as it is very helpful to us in understanding our guests' needs and how best to provide...More

Reviewed August 9, 2016

Hotel is conveniently located within walking distance from Shinjuku Station. Service was great and room was very comfortable, well-equipped and furnished. There is plenty of shopping, dining and entertainment in the area so staying here is highly recommended.More

1  Thank TravelWithNanoB
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded August 23, 2016

Thank you for your positive comments. We were delighted to learn that you enjoyed your stay in our hotel and appreciate your feedback regarding our team member’s service skills and room quality. Hilton Tokyo is located in Shinjuku, the heart of Tokyo's business, shopping and...More

Reviewed August 9, 2016 via mobile

As you might expect the room in Tokyo would be tiny, however, the Jr executive suite was an excellent choice for our family of 3. It was an excellent stay with delicious breakfast every morning. You could have a choice of western or Japanese style...More

2  Thank Vick W
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded August 23, 2016

Thank you very much for staying with us at the Hilton Tokyo, and thank you very much for taking your valuable time to place comments for us. I am happy to learn that you enjoyed your recent stay and have taken note of the comment...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
US$277 - US$496 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Shinjuku
#2 Luxury Hotel in Shinjuku
#2 Business Hotel in Shinjuku
#2 Romantic Hotel in Shinjuku
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$277 - US$496 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Shinjuku
#2 Luxury Hotel in Shinjuku
#2 Business Hotel in Shinjuku
#2 Romantic Hotel in Shinjuku
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (2508)
Room & Suite (1076)
Dining (357)
Pool & Beach (24)
Amenities (92)
Business Centre & Event Rooms (21)
Family and Play Areas (1)
Nearby
Shinjuku
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
...More
Questions & Answers
Ask a question
vinz20
May 22, 2018|
AnswerShow all 2 answers
Response from joe z | Reviewed this property |
Hi, I’m sorry I can’t abswer this specific question as I do not work for Hilton. I would advise you ask Hilton Regards Joe
0
Votes
Edward C
April 25, 2018|
AnswerShow all 3 answers
Response from U3442HVrobertol | Reviewed this property |
Hi, I had a free upgrade with a BIG sofa bed over one side of the suite and the other side had a small bed/sofa bed by the king size bed. I figure if you can get a king size bed room, the big sofa bed maybe sufficient for a... More
1
Vote
barry r
April 15, 2018|
AnswerShow all 3 answers
Response from Hotel Services R | Property representative |
Warm greetings from the Hilton Tokyo. There is an ATM located on the basement level of the hotel which accept most of the international credit cards. Currency exchange is also available in the hotel lobby for your... More
1
Vote
Google Translation
Room Tips
"I would pay extra for a deluxe room."
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"Higher floor rooms have excellent view of the city."
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"The higher the room the better the view."
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"Hilton maintains a high standard of service with top quality facilities!"
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