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Hilton Tokyo

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3,775 Reviews from our TripAdvisor Community

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Showing 2,613: English reviews
Mumbai
Reviewed 2 July 2015

The hotel is in prime zone at Shinjuku just across the street from Tokyo Tower and Hyatt hotel. If your rooms are on higher floors, you will enjoy the city view... lovely places to go eat food and shop around this hotel and it will keep your tastes buds tintaling...

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Helpful?
2Thank devilsown2014
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you providing us and other readers with such a detailed review of Hilton Tokyo. We are glad that you enjoyed the location of the hotel. Hilton Tokyo is located in Shinjuku, the heart of Tokyo's business, shopping and entertainment district. The hotel is in an ideal place to experience modern Japan. A complimentary shuttle service operates between the hotel...

Reviewed 2 July 2015

The Hotel is in excellent location just 2 minutes walk to Nishisinjuku station, the rooms are way big compared with Japan standards. Very modern site well maintained and the personal is very polite and extremely helpful worth every penny.

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Helpful?
1Thank Eduardo A
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you for your kind comments about the hotel, and we are delighted to read that you found the hotels convenient location to the Tokyo metro subway a benefit of staying at Hilton Tokyo. Thank you for your kind comments about our team and we are glad to hear you enjoyed you stay with us - we hope to welcome...

Singapore, Singapore
Reviewed 2 July 2015 via mobile

Wonderful staff and excellent service. Polite and helpful. Thank you Mr. Tanaka San and Ms.Hoshino San - you went the extra mile for our family. Excnt facilities and easy access to Tokyo via the metro Marunouchi Line located under the Hotel.

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Helpful?
2Thank HappyFamilyNZ
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for choosing to stay with us here at Hilton Tokyo. We appreciate your kind comments about our team members, and of course the hotels location and access to the public transport options. We look forward to welcoming you back again sometime in the near future. With Thanks Nathan Cook Director of Operations

Oakland, Iowa
Reviewed 1 July 2015

Nice hotel for business traveler. Rooms are larger than most Japanese hotel rooms, the bar and restaurants are all very nice. All of the employees are very friendly and helpful. It is a bit expensive, but everything in Tokyo is!

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Helpful?
2Thank chagoff
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for your review of Hilton Tokyo, we appreciate your patronage and look forward to welcoming you back again to our busy city sometime soon. With Thanks Nathan Cook Director of Operations

atlanta
Reviewed 1 July 2015

We visited Tokyo with our 4 children in June and this was the perfect hotel. It is in a great location and the staff was extremely helpful The subway was below the hotel making all travel incredibly easy. The rooms are spacious with modern bathrooms.

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Helpful?
1Thank gms06
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for sharing your experience and we are delighted to hear that you and your family enjoyed your stay with us. We certainly hope to be able to welcome you back again to Hilton Tokyo sometime in the near future. With Thanks Nathan Cook Director of Operations

Tel Aviv, Israel
Reviewed 1 July 2015

We stayed 3 nights in this hotel and we enjoyed very much Located very good near a beautiful park, adjacent to Shinjuku and provides free shuttle frequently to Shinjuku Station, and back. a wide variety of excellent restaurants, and very comfortable. Hilton's high level. The hotel lobby crowded with guests and bustling all day. The service in the business lounge...

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Helpful?
1Thank Rony H
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for taking the time to write a review about Hilton Tokyo, we are glad you enjoyed your time with us and that you found the facilities and services to your satisfaction. We certainly hope you will come and stay with us here again on your next visit to the city. With Thanks Nathan Cook Director of...

Boston, Massachusetts
Reviewed 30 June 2015

Of all of the hotels in all of the cities I've visited, this was by far the most beautiful hotel. While Tokyo is expensive, this hotel was worth every penny. It's modern/American bathroom made it easier to use (showers in Japan are sometimes tricky to use for taller people, and I learned that the Japanese typically take baths) than others...

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Helpful?
2Thank allie f
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for your kind and generous review of Hilton Tokyo. We always aim to deliver an exceptional experience and we are delighted to hear that you were satisfied with the service levels from our team members. We certainly hope you will return to stay with us again on your next visit to the city. With Thanks Nathan...

Nyack, New York
Reviewed 30 June 2015

We were visiting Japan for the first time and used the Hilton as our home base, leaving major portions of our luggage here during our shorter trips outside of Tokyo. The hotel is very conveniently located. The breakfast buffet was excellent, the dinner buffet also very good at about $50 a person. The room was large, well appointed and quiet,...

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Helpful?
1Thank worldtraveler4346
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for your review of Hilton Tokyo and we are delighted to read that you enjoyed your time with us including the service from our team, our breakfast and dinner buffets, and of course the hotels location, all things that many of our customers write to us about. We hope that you will be able to return...

San Francisco, California
Reviewed 30 June 2015

Hilton Tokyo is located very close to Shinjuku station, and we walked to station in about 10 minutes. There is a hotel shuttle that drops near the Keio/Odakyu stores near west gates. We used it many times when coming back from trips. The rooms we had (executive king / junior suite) were nice, with separate working area in the suite,...

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1Thank Parnassus1
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for choosing to stay with us for a lengthy 10 days and we are delighted to read your detailed review of Hilton Tokyo. The team also appreciate your kind comments about the facilities and service you received, and I am glad that you enjoyed our executive rooms and complimentary access to the lounge. I certainly hope...

Hong Kong, China
Reviewed 30 June 2015

We stayed at Hilton Tokyo for 2 nights. The location is good, it near metro station. There is airport bus stop direct in front of the hotel. Also hotel provides shuttle bus service to Shinjuku JR station. There are some restaurants and a supermarket nearby. The room is clean and big enough for Tokyo standard. It is a big hotel...

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Thank chungkk
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for your review and kind comments about the service you received from our team members. As you note, the hotel is easily accessible from both Narita and Haneda airports via the door to door Airport Limousine bus service, and of course we are only a short walk from Shinjuku station or guests can use our free...

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Staying in Shinjuku

Neighbourhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Metropolitan Grill
Metropolitan Grill
Cuisines: American, Steakhouse, Seafood, Australian
Zatta
Zatta
Cuisines: Bar, Wine Bar
Dynasty
Dynasty
Cuisines: Asian, Chinese
Tavern Ikagin
Tavern Ikagin
Cuisines: Japanese
No photo provided
Japanese Cuisine Musashino
Cuisines: Japanese, American
No photo provided
Le Pergolese
Cuisines: French
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Tokyo boasts market leading contemporary guestrooms, spectacular bars and restaurants and one of the finest health clubs in the city. Enjoy Tokyo's most popular location - Shinjuku, with easy access to JR Shinjuku Station and direct access from the hotel to the Tokyo Metro (Subway). Follow us on facebook Hilton Tokyo (Official) ... more   less 

Additional Information about Hilton Tokyo

Address: 6-6-2 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range: $324 - $793 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Tokyo 4.5*
Number of rooms: 810
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Hotels.com, Booking.com, Orbitz, Expedia, JAPANiCAN, Rakuten, Cheap Tickets, Travelocity, Odigeo, Agoda and Jetsetter so you can book your Hilton Tokyo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Tokyo Hotel Shinjuku
Hilton Hotel Tokyo
Hilton International Shinjuku
Shinjuku Hilton
Hilton Tokyo Shinjuku
Hotel Style:
#2 Business Hotel in Shinjuku
#2 Romantic Hotel in Shinjuku
#2 Luxury Hotel in Shinjuku
#2 Family Hotel in Shinjuku
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Tokyo staff and other travellers.
111 questions
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Questions? Get answers from Hilton Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room on the Executive Floor, if possible. The lounge is great.”
 of 5 bubbles MadHatterMom, 4 Dec 2016 | Read review
“sure an excellent hotel.”
 of 5 bubbles F4023NZalbertos, 3 Dec 2016 | Read review
“Room over tennis court is quiet.”
 of 5 bubbles localworldtraveler, 1 Dec 2016 | Read review
“high floors on shinjuku station side”
 of 5 bubbles Fabriziux83, 28 Nov 2016 | Read review
“Higher up rooms appear to be quieter;”
 of 5 bubbles ralphwilhelm1, 28 Nov 2016 | Read review
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