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Keio Plaza Hotel Tokyo

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Keio Plaza Hotel Tokyo
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3,671 Reviews from our TripAdvisor Community

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Showing 2,145: English reviews
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Singapore, Singapore
Reviewed yesterday NEWvia mobile

A huge comfortable hotel that is about a 5 minute walk from the huge Shinjuku train station. Rooms are clean, comfortable and functional. No frills but everything you need works well - strong water flow, hot water, kettle and hair dryer. Amenities include everything (toothbrush, comb, razor, shampoo, conditioner, body wash etc) except body lotion. The breakfast buffet came with...

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Helpful?
Thank nsl115
Gedera, Israel
Reviewed yesterday NEW

We stayed at this Hotel in Tokyo for a few nights. The Hotel is a luxury Hotel with all amenities and relevant services. We enjoyed our stay. one major problem we had is the air-conditioning in the room. Although it has been 3rd week of March the temperatures in the room have been too high, but since the cooling has...

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Helpful?
Thank Dan E
Lowestoft, United Kingdom
Reviewed yesterday NEWvia mobile

Wow amazing hotel, staff so helpful and friendly, lovely room with superb breakfast included. Choice of restaurants . We wanted to try sake so went to the sake bar, Nakamura and head chef were simply amazing people could not do enough for us, we tried three different sake's and chef taught my wife to use chop sticks. Food in the...

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Thank Phil G
San Diego, California
Reviewed 2 days ago NEWvia mobile

This hotel is huge, constantly busy with uncaring staff and in desperate need of updating and customer service adjustment to yes we can. No matter what my request to the front desk was weather getting an additional key to my room or trying to upgrade my room it was a HUGE challenge. The lounge executive suite we got was large...

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1Thank TravellingMan19866
Singapore, Singapore
Reviewed 4 days ago NEW

We stayed on the 29th floor at South Tower. The room is clean and of decent size but it does look dated. Some ceiling works need to be done as I can see cracks. Service at the bell desk is mediocre. The bell desk staff we approached on our first day did not inform me about making booking for the...

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1Thank MILNNYL27
Vancouver, British Columbia, Canada
Reviewed 4 days ago NEWvia mobile

A few years ago I was in this hotel and I emailed the hotel a month before to arrange for a extra bed for my daughter. Everthing worked out great and I wrote a review with 5 stars. This time I did the same with an email for extra bed month ago and the reply is extra bed will be...

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2Thank Nelly_Richmond_BC
Arlington, Virginia
Reviewed 6 days ago NEWvia mobile

Classy establishment. Large rooms for tokyo standards. Best aspect was the direct transport available to and from airport via bus (for a reasonable extra fee). very Central location. Close to three or four train stations (both JR and Tokyo metro), major shopping and restaurant district. Several eating and drinking options inside the hotel if you don't feel like going out....

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1Thank prettykey
Hue, Vietnam
Reviewed 6 days ago NEW

I took a 12 day tour of Vietnam with World Spree and they offered a three night layover in Tokyo before heading home to Canada. There was no tour included here so my sister and I were on our own. I did research before arriving and discovered this hotel is very well located . It is about 2 blocks from...

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1Thank bjwallace51
Hexham, United Kingdom
Reviewed 1 week ago

This is a fairly anonymous, corporate hotel but it is well located, rooms are generous size, clean & comfortable; service is efficient & friendly. Restaurants are good, and offer a good choice of options. A good, safe choice.

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Thank JonW68
Kuala Lumpur, Malaysia
Reviewed 1 week ago via mobile

Visit Tokyo for 5D/4N and stayed in Deluxe Room Keio Plaza throughout. Room was quite spacious as compared to the normal size of hotel in Tokyo. Mattress and pillow are average but no complain (unless you are very particular - depend to individual) Subway (MRT) is conveniently next to the hotel and if you walk another 5 minutes opposite the...

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1Thank 622Grace

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Staying in Shinjuku

Neighbourhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Conference Facilities

Additional Information about Keio Plaza Hotel Tokyo

Address: 2-2-1 Nishi-Shinjuku, Shinjuku 160-8330, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range: $298 - $745 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Keio Plaza Hotel Tokyo 4.5*
Number of rooms: 1438
Reservation Options:
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Also Known As:
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo Shinjuku
Hotel Style:
#4 Business Hotel in Shinjuku
#4 Luxury Hotel in Shinjuku
#6 Family Hotel in Shinjuku
#6 Romantic Hotel in Shinjuku
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Questions & Answers

Here's what travellers have asked, with answers from Keio Plaza Hotel Tokyo staff and other travellers.
116 questions
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Southampton, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location”
 of 5 bubbles bjwallace51, 18 Mar 2017 | Read review
“Choose the one facing Shinjuku city which will give you a better city night view.”
 of 5 bubbles apple146, 15 Mar 2017 | Read review
“Stay elsewhere”
 of 5 bubbles petertA2999LE, 15 Mar 2017 | Read review
“higher floor to have a good view of the shinjuku city”
 of 5 bubbles , 11 Mar 2017 | Read review
“rooms in the south tower have greater square metre size”
 of 5 bubbles markeC9201CD, 8 Mar 2017 | Read review
5 of 5