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Keio Plaza Hotel Tokyo

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3,569 Reviews from our TripAdvisor Community

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Showing 2,076: English reviews
Bangkok, Thailand
Reviewed 2 days ago NEWvia mobile

Pros: Big spacious Rooms. (Of course with a high price ) Location. Cons: Very busy hotel. Doesn't feel like 5 stars. Service very mechanical Cannot make ANY request. The way it is, is the way it's going to be. Very abrupt and almost rude staff. Very unhelpful staff.

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Helpful?
Thank travelforfood7
Melbourne, Australia
Reviewed 3 days ago NEW

Stayed for three nights with two teens. Easy to find from Shinjuku station (there are signs in English), we walked there with the assistance of "moving walks" to make it easier with bags (although they were closed on way back). We were checked in a little earlier than expected and were provided with a free upgrade to a slightly larger...

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Thank Kat L
Los Angeles, California
Reviewed 3 days ago NEW

The set up of the room is a Japanese house tea, peaceful, warm and tranquility, made me felt welcome and relaxed. Yano tea master explained in details and the meaning of every part of the items, position and movements. The quality of the tea was good, its powder not leaf. Yano was awesome. I recommend this place for the tea...

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Thank leland6603
Sydney, Australia
Reviewed 5 days ago NEW

The Keio Plaza was very close to shopping, entertainment and eating areas. A short walk to Shinjuku and the subway was a big plus. The triple room was plenty big enough and tastefully decorated. The decor modern and a view of Mount Fuji a real plus - see photo. The staff were very helpful.

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1Thank brett k
Australia
Reviewed 1 week ago NEW

I had been highly recommended to this hotel by a friend. I had understood that it had been extensively refurbished and therefore I was expecting a modern, updated room, especially because I had booked a Club Room. I stayed in a Club Room in the South Tower on the 29th floor. The room certainly was dated, with marks on the...

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1Thank Aboka
Reviewed 1 week ago via mobile

We stayed at the Keio plaza hotel for one night on the way back out of Tokyo. Family of five we got a triple and twin room. Triple was good size with single beds. Twin had two singles in a pretty small room. Don't jump in bathroom if over 6 ft. restaurants on level 2 were varied. Super buffet was...

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Thank Hamish B
Kuala Lumpur, Malaysia
Reviewed 1 week ago via mobile

Very nice hotel. Good location- although train station within walking distance, hotel is on the other size of the busy Shinjuku city center. Room service was prompt, house keeping good. They have airport (both Narita and Haneda) shuttle service that stops right in front of hotel, very convenient. Also free shuttle service to Disney. But make sure you book the...

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Thank Roziah N
Makati, Rizal, Philippines
Reviewed 1 week ago via mobile

Keio Plaza Hotel is a really nice hotel for tourists as it is very accessible in terms of stop-overs for the airport limousine bus, Tokyo Disneyland/ Disney Sea, and Tour group pick-ups. The Shinjuku Station West Exit is just beside the hotel. Many small, quaint but good restaurants are also just 2 blocks away or a 5minute-walk. The rooms are...

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Thank Mimi M
Sydney, New South Wales, Australia
Reviewed 1 week ago

Being 2 adults and 2 kids travelling around Japan, it can be tricky finding accomodation to fit the 4 of us. The Keio Plaza hotel ticked all the boxes. Basically our room was 2 normal sized rooms, with the wall between them removed. There were 2 bathrooms (albeit, both quite small) and a lounge and 2 lounge chairs. The beds...

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2Thank AtP74
Singapore
Reviewed 1 week ago

2 nights. We received a free upgrade when we checked in to a premium room. Location: Short walk from the station. Location to me is excellent as it is away from crazy crowds yet so easily accessible. There is a F&B area on the way to the train station that offers many dining options. Common Areas: Well maintained. It is...

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Thank Quartz03

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Staying in Shinjuku

Neighbourhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Pool
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Keio Plaza Hotel Tokyo

Address: 2-2-1 Nishi-Shinjuku, Shinjuku 160-8330, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range: $270 - $583 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Keio Plaza Hotel Tokyo 4.5*
Number of rooms: 1438
Reservation Options:
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Also Known As:
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo Shinjuku
Hotel Style:
#4 Business Hotel in Shinjuku
#4 Luxury Hotel in Shinjuku
#6 Romantic Hotel in Shinjuku
#6 Family Hotel in Shinjuku
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Questions & Answers

Here's what travellers have asked, with answers from Keio Plaza Hotel Tokyo staff and other travellers.
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Southampton, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was not in that hotel but the concierge people were helpful and nice to assist me, they were not I was not a guess.”
 of 5 bubbles leland6603, 13 Jan 2017 | Read review
“Ask for a room that has a room of Mount Fuji. It might be in the distance, but well worth it.”
  • View from nearby restaurant.
  • Mount Fuji view.
 of 5 bubbles 73brettk, 11 Jan 2017 | Read review
“Ask for a high floor, looking towards the government buildings”
 of 5 bubbles AtP74, 4 Jan 2017 | Read review
“Book as early as possible to get a good rate.”
 of 5 bubbles YvonneLiu, 2 Jan 2017 | Read review
“the new premier rooms are well worth the additional cost”
  • on a clear day you can see mount fuji (part of)
 of 5 bubbles royc52, 30 Dec 2016 | Read review
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