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Keio Plaza Hotel Tokyo

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3,681 Reviews from our TripAdvisor Community

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Showing 2,150: English reviews
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Honolulu, Hawaii
Reviewed 2 days ago NEW

I have a South Tower room, which is typical in size to an American chain hotel room. Not the largest but quite adequate. Took the queen bed option. Nice 40"+ flat panel TV with a few English channels and CNN cable news. Fast free Internet and well lighted room with lots of 110v outlets. Room also has small refrigerator and...

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Thank card10
Oconomowoc, Wisconsin
Reviewed 4 days ago NEW

Outstanding hotel experience in downtown Shinjuku. Just a short walk for the JR Railroad station and any store you might be looking for nearby. Two towers which both afford wonderful views of the city night or daytime. The breakfuas is an amazing experience with a choice of three different restaurants to choose from. A well stocked convenience store and many...

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Thank siefs
Beersheba, Israel
Reviewed 4 days ago NEW

Stayed 3 nights in the hotel. The location is perfect. Just 500 m from Shinjuku station and Shinjukus commercial area. In the hotel a restaurant, but very close are lots of food facilities, for every taste. The rooms are spacious and well equiped. Free wi-fi, lotes of amenities. Very rich breakfast in 2 different styles. American breakfast and Japanies/Western style....

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Thank GaiMike
County Dublin, Ireland
Reviewed 5 days ago NEW

I stayed for three nights a couple of weeks ago. Good hotel with a number of restaurants and a convenience store which was actually pretty useful for picking up a few gifts as my free time on this trip was very limited. I had breakfast in the Jurin restaurant and there was a good variety of food available in their...

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Thank irishtraveller51
Dublin, Ireland
Reviewed 1 week ago NEWvia mobile

The hotel is very well positioned near the Shinjuku station. The rooms are small but apparently that's the standard in Tokyo. There are many amenities in the hotel such as bars and restaurants and also a 24 hour convenience store. The breakfast is fantastic with many options in 3 separate restaurants

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Thank csmurf
Singapore, Singapore
Reviewed 1 week ago via mobile

A huge comfortable hotel that is about a 5 minute walk from the huge Shinjuku train station. Rooms are clean, comfortable and functional. No frills but everything you need works well - strong water flow, hot water, kettle and hair dryer. Amenities include everything (toothbrush, comb, razor, shampoo, conditioner, body wash etc) except body lotion. The breakfast buffet came with...

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Thank nsl115
Gedera, Israel
Reviewed 1 week ago

We stayed at this Hotel in Tokyo for a few nights. The Hotel is a luxury Hotel with all amenities and relevant services. We enjoyed our stay. one major problem we had is the air-conditioning in the room. Although it has been 3rd week of March the temperatures in the room have been too high, but since the cooling has...

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Thank Dan E
Lowestoft, United Kingdom
Reviewed 1 week ago via mobile

Wow amazing hotel, staff so helpful and friendly, lovely room with superb breakfast included. Choice of restaurants . We wanted to try sake so went to the sake bar, Nakamura and head chef were simply amazing people could not do enough for us, we tried three different sake's and chef taught my wife to use chop sticks. Food in the...

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1Thank Phil G
San Diego, California
Reviewed 1 week ago via mobile

This hotel is huge, constantly busy with uncaring staff and in desperate need of updating and customer service adjustment to yes we can. No matter what my request to the front desk was weather getting an additional key to my room or trying to upgrade my room it was a HUGE challenge. The lounge executive suite we got was large...

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1Thank TravellingMan19866
Singapore, Singapore
Reviewed 1 week ago

We stayed on the 29th floor at South Tower. The room is clean and of decent size but it does look dated. Some ceiling works need to be done as I can see cracks. Service at the bell desk is mediocre. The bell desk staff we approached on our first day did not inform me about making booking for the...

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1Thank MILNNYL27

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Staying in Shinjuku

Neighbourhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Conference Facilities

Additional Information about Keio Plaza Hotel Tokyo

Address: 2-2-1 Nishi-Shinjuku, Shinjuku 160-8330, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range: $300 - $734 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Keio Plaza Hotel Tokyo 4.5*
Number of rooms: 1438
Reservation Options:
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Also Known As:
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo Shinjuku
Hotel Style:
#4 Luxury Hotel in Shinjuku
#4 Business Hotel in Shinjuku
#6 Family Hotel in Shinjuku
#6 Romantic Hotel in Shinjuku
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Questions & Answers

Here's what travellers have asked, with answers from Keio Plaza Hotel Tokyo staff and other travellers.
117 questions
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Southampton, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location”
 of 5 bubbles bjwallace51, 18 Mar 2017 | Read review
“Choose the one facing Shinjuku city which will give you a better city night view.”
 of 5 bubbles apple146, 15 Mar 2017 | Read review
“Stay elsewhere”
 of 5 bubbles petertA2999LE, 15 Mar 2017 | Read review
“higher floor to have a good view of the shinjuku city”
 of 5 bubbles , 11 Mar 2017 | Read review
“rooms in the south tower have greater square metre size”
 of 5 bubbles markeC9201CD, 8 Mar 2017 | Read review
5 of 5