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ibis Tokyo Shinjuku

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Traveller (419)
Room & Suite (224)
Dining (47)
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Overview
  • Excellent22%
  • Very good48%
  • Average24%
  • Poor4%
  • Terrible2%
Travellers talk about
“great location”(122 reviews)
“west exit”(46 reviews)
“welcome drink”(9 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Multilingual Staff
3 Star Hotel
All hotel details
Additional information
Offers from ibis Tokyo Shinjuku
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
Offers from ibis Tokyo Shinjuku
Special Offer: UP TO 30% - EARLY BOOKING
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Nearby Hotels
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Rooms
Jul. 1Jul. 2
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,329)
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201
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LanguageEnglish
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201
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21
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All reviewsgreat locationwest exitwelcome drinksingle roomsmall roomtrain stationfew minutes walkconvenience storethe ground floorstreet levelnarita expressopen the windowroom ratelate checkvending machinejapanese hotelsbuffet breakfast
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1 - 5 of 871 reviews
Reviewed yesterday

The room and bathroom are so clean, location is great where it is a short stroll from West Exit of Shinjuku Station - so close to the night life. You can catch a lift straight to street level without bypassing front desk. Each floor has...More

Thank kiraywm
Hotel's Favourite
Reviewed April 13, 2018 via mobile

Right in the midst of Shinjuku. If you love shopping then you cannot got wrong with this. Not far from Shinjuku station and big bus terminal, and so very convenient to catch train or bus to every where. As for service and room, all you...More

1  Thank Juntima_Be
Response from ibis_T0ky0_Shinjuku, Reception at ibis Tokyo ShinjukuResponded May 9, 2018

Thank you very much for taking the time to share your experience with us. Ibis Tokyo Shinjuku is in the great location with easy walking distance to get to the shopping center and there are lots of cozy restaurants and bars. And also we are...More

Reviewed yesterday

We loved our stay here, our room was upgraded to top floor and we found a nice gift in the room for my boyfriend's birthday. Only downside, the dirty bathroom, there was hair everywhere, on the floor and in the shower.

Review collected in partnership with Accorhotels.com
Thank Francescafagotto
Reviewed 5 days ago via mobile

Very convenient location, short walk to Shinjuku JR station. Many restaurants nearby as well as convenience stores. Simple, but good breakfast (offering both japanese and western options to choose from). Very friendly service. Clean rooms.More

Thank Nicccole1982
Response from ibis_T0ky0_Shinjuku, Senior Receptionist at ibis Tokyo ShinjukuResponded 2 days ago

Dear Nicccole1982 We appreciate you for taking time to write down review and your experience. I am pleased with your opinion especially for our staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to...More

Reviewed 5 days ago

Excellent safe location - 5 mins from major train station Shinjuku and major bus terminal so it was easy to transport luggage on foot and get around Tokyo. Twin room - clean, modern, quiet and just enough room for 2 ppl plus 2 suitcases (note...More

Thank TravellingKiwisNZ
Response from ibis_T0ky0_Shinjuku, Senior Receptionist at ibis Tokyo ShinjukuResponded 2 days ago

Dear TravellingKiwis Nz We appreciate you for writing down review and your experience with rich expression, As you mentioned many guest comment that our room is smaller than western hotel. In spite of this you preferred our service surrounding our hotel, especially for our staff....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Details
Price range
US$97 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$97 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (419)
Room & Suite (224)
Dining (47)
Pool & Beach (2)
Amenities (10)
Business Centre & Event Rooms (1)
Nearby
Shinjuku
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
...More
Questions & Answers
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Nimal55
May 25, 2018|
AnswerShow all 5 answers
Response from julesOnTour | Reviewed this property |
Hi No there isn’t But I am sure there will be one nearby
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Hachioji
March 4, 2018|
Answer
Response from IbisShinjukuTokyo | Property representative |
Dear Valued Guest Thank you for letting us know your mail issue. If you are not able to send it again, I recommend you to contact your mail account service provider for any support. Otherwise we are also happy to receive... More
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Esperanza_7
March 3, 2018|
AnswerShow all 6 answers
Response from Daniel Khoo L | Reviewed this property |
(1) Yes, I made myself hot tea or cocoa every morning before going down for breakfast from room. (2) Yes, I requested before. (3) I was in another hotel and I checked my luggages a day before. I did the exact thing before I... More
1
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Room Tips
"Higher floors appear to be quieter. Ask for a quiet room away from lifts if noise is an issue."
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"Request for rooms away from train"
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"small room, so having big luggages may be a problem to store."
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"Rooms were a bit small."
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