We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Shinjuku New City Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Shinjuku New City Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

433 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
There are newer reviews for Shinjuku New City Hotel
See the most recent reviews
Showing 205: English reviews
Cebu City, Philippines
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 July 2016 via mobile

Hotel staff is friendly and speaks English. The plus factor for this hotel is the free shuttle service from Shinjuku Station. Although it would help a lot if they posted the exact location of where the shuttle bus is parked and save us precious time of dragging our heavy luggage. Hotel room is okay considering the expensive space in Tokyo.... More 

1 Thank janet838
Level Contributor
118 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 22 June 2016

A great location - opposite Shinjuku Chuo Park and an easy walk to Shinjuku station. There are also regular free shuttle buses to the station. It's a quiet part of Shinjuku which is good as you can leave your windows open. The hotel can smell a bit smoky at times (even on non smoking floors) so the fresh air is... More 

Thank Tricia H
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 20 June 2016 via mobile

A free shuttle from shinjuku station to the hotel and back check with from desk for time, strict check in and out time which is ok with me, close to government building and shinjuku market about 15 to 20 minutes walk , about 10 minutes walk to closest station McDonald's and 711 store where is ATM, we bought on day... More 

Thank Sahar D

Travellers are raving about these Shinjuku hotels

West Chester, Pennsylvania
Level Contributor
57 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 14 June 2016

I booked this hotel for an overnight stay after arriving to Japan, and then heading off to another part of the country the next day. I chose it for 4 factors; price, 2 beds, the shuttle and breakfast. Check-in was effortless, and the lobby was spacious. The room was a decent size, and it was very clean. The window had... More 

Thank KMA_Adventures
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 9 June 2016

1. Inflexible, unfriendly and unsmiling counter registration staff: - can't check in even at 230pm, have to wait till 3pm. - checkout strictly 10am, checked out at 10.20am being fined 1000 yen. 2. Old hotel, central aircon control and aircon smells. 3. Location is considered too far (walking) from Station, for the amount paid.

1 Thank Paramitta
Melbourne, Australia
Level Contributor
131 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 4 June 2016

We used this hotel as a base to explore Tokyo and parts of Japan courtesy of our Japan Rail Pass (highly recommended). Its central location (and the regular shuttle service to Shinjuku station) made it very easy. The shuttle bus leaves every 20 minutes from early morning until mid evening. It leaves EXACTLY on time so don't dawdle. It will... More 

Thank Greg H
Mumbai (Bombay), India
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 21 May 2016 via mobile

I reached this hotel at 11 am but I was very disappointed when the hotel management told that you cant check in before 3 PM . Thats the normal policy of the hotels in Japan. You have to spend many hours out if you reach Tokyo early morning flight.Its a physical and mental torture. They dont cosider your request for... More 

Thank khadimtaan
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 May 2016 via mobile

This hotel wasn't expensive as the other when we booked and hence we were sceptical. However, we had a good experience. The room was basic with good facilities. What impressed us was the shuttle service every 20 minutes to Shinjuku station. In the mornings the queues are longer and plan for it accordingly. Closest metro is Atleast 600m away and... More 

Thank Arthy N
San Diego, California
Level Contributor
45 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 22 April 2016

Room: Reserved a non-smoking room for 3 nights but ended up at a smoking room for the first 2. They at least let me pick from 3 rooms ( I hate the smell). Night #3 was able to moved back to a non-smoking room. Overall room is larger than other Japanese hotels. I stayed at a "double room for single... More 

Thank NayKat
Melbourne, Victoria, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 April 2016

Booked a stay at this hotel on special. Good facilities, staff are friendly and offer plenty of assistance. It's a short walk (1.3km) to nearest main station. Have included distance as in asia this is a significant walk but we didn't mind doing it everyday. There is a shuttle bus to and from the station also which can sometimes get... More 

Thank PeterAus05

110 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (102)
Room/Suite (28)
View from Room (10)
Hotel & Grounds (13)
Dining (1)
Bathroom (11)
Other (39)

Management photos: Courtesy of the property manager

All Management Photos (8)
Hotel & Grounds (2)
Dining (1)
Room/Suite (3)
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Shinjuku hotels
Hotel Sunroute Higashi Shinjuku
E Hotel Higashi Shinjuku
E Hotel Higashi Shinjuku
#20 of 79 in Shinjuku
683 reviews
Hotel Listel Shinjuku
Hotel Listel Shinjuku
#31 of 79 in Shinjuku
371 reviews
Show Prices
Show Prices
Show Prices
Hotel Sunlite Shinjuku
Hotel Sunlite Shinjuku
#40 of 79 in Shinjuku
300 reviews
Hotel Rose Garden Shinjuku
Hotel Rose Garden Shinjuku
#15 of 79 in Shinjuku
408 reviews
APA Hotel Higashi Shinjuku Kabukicho
Show Prices
Show Prices
Show Prices

Staying in Shinjuku

Neighbourhood Profile
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighbourhood


  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Shinjuku New City Hotel

Address: 4-31-1 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range: $114 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Shinjuku New City Hotel 3*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Fastbooking, Priceline, Odigeo, Agoda, Cancelon, Hotels.com and Travelocity so you can book your Shinjuku New City Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shinjuku New City Hotel Tokyo
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Shinjuku New City Hotel staff and other travellers.
12 questions
Ask a question

See all questions (12)

Questions? Get answers from Shinjuku New City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay there!”
 of 5 bubbles richardmcnair02, 29 Sep 2016 | Read review
“Semi-double room”
 of 5 bubbles , 31 Aug 2016 | Read review
“Try for a room overlooking the lane - much quieter.”
 of 5 bubbles 954triciah, 22 Jun 2016 | Read review
“I say higher is always better in a city.”
 of 5 bubbles KMA_Adventures, 14 Jun 2016 | Read review
“higher floors will be more quiet.”
 of 5 bubbles NayKat, 22 Apr 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay