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Mitsui Garden Hotel Ueno

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510 Reviews from our TripAdvisor Community

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OKC
Reviewed 4 days ago NEW

Enjoying our stay here. We arrived at 10pm, greeted by two nice gentleman who understood far more English than expected by two visitors with no Japanese language despite our Japanese surname! We are fulfilling a "bucket list" item. The amenities far exceed our expectations. Everything from toothbrushes, toothpaste, razor, full sized shampoo, conditioner, body wash, even a facial steamer &...

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Thank Janice N
Basel, Switzerland
Reviewed 1 week ago

This hotel is allright. It's very affordable and offers big rooms for Japan. It's clean and very functional. The area, however, is not so nice, I must admit. But, you can access the Japan Railways very easily from there

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Thank valeriancorp
Kaohsiung, Taiwan
Reviewed 4 weeks ago via mobile

Good location! Metro station, JR and Skyliner station nearby. Hotel and room very clean, room service cleaning up everyday! Friendly staffs good in English,no problem in communicate . Ameyoko market, shopping malls, restaurants, 7-11, family mart just walk within few minutes. We will stay again next time !

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Thank Vera L
三井ガーデンホテル上野, 支配人 at Mitsui Garden Hotel Ueno, responded to this review

Thank you very much for staying at Mitsui Garden Hotel Ueno. We truly appreciate that you took time to share your experience with us. We are very pleased to read your warm comments about our facility and service. Best regards, Mitsui Garden Hotel Ueno

Cosenza
Reviewed 12 March 2017 via mobile

Hotel is very clean and nice. Room is a bit small, but it's the japanese standard of the rooms. Breakfast is only japanese style and small part of sweet breakfast. By the way I suggest this hotel close to Ueno station for a logistic reason.

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Thank magre_12
三井ガーデンホテル上野, 支配人 at Mitsui Garden Hotel Ueno, responded to this review

Thank you very much for staying at Mitsui Garden Hotel Ueno. We truly appreciate that you took time to share your experience with us. Breakfast is western and Japanese buffet, especially tofu and such as soybean products are made by local area in Tokyo! We are looking forward to welcoming you again on your next opportunity. Best regards,

Taipei, Taiwan
Reviewed 4 March 2017

near UENO station, good location, english speaking staff, very international and nice buffet breakfast except that the breakfast waitress would not actively help tidy up your table and the used dishes until you are through with breakfast and leave..kinda strange.

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1Thank Miguel0324
三井ガーデンホテル上野, 支配人 at Mitsui Garden Hotel Ueno, responded to this review

Thank you very much for staying at Mitsui Garden Hotel Ueno. We truly appreciate that you took time to share your experience with us. We will strive for all staff so that we can better serve you and provide better service. We are looking forward to welcoming you again on your next opportunity. Best regards, Mitsui Garden Hotel Ueno

Brisbane, Australia
Reviewed 4 March 2017

We were a party of 3 adults and two rooms. The amenities were excellent - you couldn't have asked for more. The location is just a short walk from Ueno Station. We got the express train to here from Narita. All very convenient. Went for a run in the morning around Ueno Park. Just beautiful.

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Thank quilla63
三井ガーデンホテル上野, 支配人 at Mitsui Garden Hotel Ueno, responded to this review

Thank you very much for staying at Mitsui Garden Hotel Ueno. We truly appreciate that you took time to share your experience with us. We are very pleased to read your warm comments about our facility and service. Should there be any way that I may be of further assistance to you, please do not hesitate to contact me personally...

Philadelphia, Pennsylvania
Reviewed 21 February 2017 via mobile

Stayed 4 nights on business. Hotel located a short walk from Ueno station on the opposite side from Ueno Park. Lots to do and see within 5 minutes walk. The hotel room was clean and the bed was comfortable. Wifi performance was outstanding. Only things missing was a gym and laundry service (but there is a laundry you can use)....

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Thank itchy365
三井ガーデンホテル上野, 支配人 at Mitsui Garden Hotel Ueno, responded to this review

Thank you very much for staying at Mitsui Garden Hotel Ueno. We are very pleased to read your warm comments about our facility and service. We will strive to improve quality and service so that we can satisfy our customers. We are looking forward to welcoming you again on your next opportunity. Sincerely yours,

Melbourne, Australia
Reviewed 17 February 2017 via mobile

Hotel is located about a five minute walk from the main exit of JR Ueno station. Just cross the footbridge and go left down the stairs. Check-in was straight forward and reception staff spoke good English. Room is typical for Tokyo, very compact with everything you need neatly tucked away in drawers and crevices including USB cables to charge your...

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Thank Ian C
三井ガーデンホテル上野, 支配人 at Mitsui Garden Hotel Ueno, responded to this review

Thank you very much for staying at Mitsui Garden Hotel Ueno. We truly appreciate that you took time to share your experience with us. We will share your warm comments to all the members of the team to keep them motivated. The hotel's Italian restaurant is popular. Please use it again on occasion. We are looking forward to welcoming you...

Surrey, British Columbia
Reviewed 14 February 2017

For our last night in Tokyo, we chose this hotel to be close to Ueno Station and the Keisei Express station that takes passengers direct to Narita Airport in 41 minutes! Fare cost 2500Y. Even though we were facing the main road and the Ueno station, the room was quiet with the double windows to afford us a good night's...

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Thank conscom
三井ガーデンホテル上野, 支配人 at Mitsui Garden Hotel Ueno, responded to this review

Thank you very much for staying at Mitsui Garden Hotel Ueno. We truly appreciate that you took time to share your experience with us. We are very pleased to read your warm comments about our facility and service. We apologize for any inconvenience caused by inadequate cleaning. We will strive for guidance and improvement to the staff. We are looking...

Reviewed 13 February 2017

the room is more traditional Japanese style small but comfortable. The noise from other guests travels so you can hear all the conversations next door!!! It is conveniently located right across the road for Ueno station so for one or two night sis fine but i would not recommend any longer.

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Thank ADM888
三井ガーデンホテル上野, 支配人 at Mitsui Garden Hotel Ueno, responded to this review

Thank you very much for staying at Mitsui Garden Hotel Ueno. We truly appreciate that you took time to share your experience with us. When you stay, we inconvenienced you due to noise. We will make efforts to improve so that you can have more comfort. Best regards,

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Staying in Ueno, Asakusa

Neighbourhood Profile
Ueno, Asakusa
Traces of the history and culture of the Edo (old Tokyo) era remain vividly in Ueno and Asakusa. Spacious Ueno Park is a great place to relax and visit a variety of different museums and galleries. At Ameyoko which starts in front of Ueno station, the grocery stores and clothing shops are crammed alongside fishmongers. It gets particularly busy at the end of the year, when many people go on shopping sprees. The town of Asakusa, developed around Sensoji temple, has many shops selling goods and clothing from old Japan, making it a great place for souvenir hunting. It's also known for various annual festivals, and the whole district gets involved with the huge Sanja Festival in May.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Mitsui Garden Hotel Ueno

Address: 3-19-7 Higashi-ueno, Taito 110-0015, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Taito > Ueno, Asakusa
Price Range: $184 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mitsui Garden Hotel Ueno 3.5*
Number of rooms: 245
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Also Known As:
Mitsui Garden Hotel Ueno Tokyo, Japan
Hotel Style:
#3 Business Hotel in Taito
#7 Romantic Hotel in Taito
#8 Family Hotel in Taito
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Questions & Answers

Here's what travellers have asked, with answers from Mitsui Garden Hotel Ueno staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“904 was quiet, one window facing another building but let's in good light.”
217janicen, 21 Apr 2017 | Read review
“We had a high floor.”
quilla63, 4 Mar 2017 | Read review
“Make sure room has double windows, particularly if facing the main road.”
  • Double Windows facing Ueno Station
  • Bathroom floor stains difficult to clean due to rough finish
  • Nice Facial/Body Extras for the Ladies
  • Night View of Ueno Station
  • Night View to left of Ueno Station
conscom, 14 Feb 2017 | Read review
“We chose superior twin”
Rationality, 29 Jan 2017 | Read review
“upper floors have nice views, rooms have large windows, laundry facilities on the 2nd floor”
mt188, 14 Jul 2016 | Read review
5 of 5