We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mitsui Garden Hotel Ueno

Visit hotel website
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Restaurant
Free High Speed Internet (WiFi)
Wheelchair Access
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Public Wifi
Non-Smoking Hotel
Show more
Room features
Non-Smoking Rooms
Air Conditioning
Smoking rooms available
Refrigerator in room
Family Rooms
Good to know
HOTEL STYLE
Value
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Lowest Price Guarantee !
Hotel deals
Location
Full view
Neighbourhood
Ueno, Asakusa
Traces of the history and culture of the Edo (old Tokyo) era remain vividly in Ueno and Asakusa. Spacious Ueno Park is a great place to relax and visit a variety of different museums and galleries. At Ameyoko which starts in front of Ueno station, the grocery stores and clothing shops are crammed alongside fishmongers. It gets particularly busy at the end of the year, when many people go on shopping sprees. The town of Asakusa, developed around Sensoji temple, has many shops selling goods and clothing from old Japan, making it a great place for souvenir hunting. It's also known for various annual festivals, and the whole district gets involved with the huge Sanja Festival in May.
Read more
See all nearby hotels
Reviews & more
643Reviews
653Photos
18Q+A
53Room tips
Traveller rating
  • 230
  • 337
  • 67
  • 5
  • 4
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Show reviews that mention
My room was big for Japan, with a comfortable toilet and a big bathtub. The staff were helpful, and they gave me Shiseido skincare amenities for my stay, which was definitely appreciated. Best thing about the hotel is its location: a few minutes walk away from the Keisei station
Read more
Response from 上野 三, 支配人 at Mitsui Garden Hotel Ueno
Responded 4 days ago
Thank you very much for staying at Mitsui Garden Hotel Ueno. Thank you for a post despite being so busy. We will put effort to improve to a more satisfactory level. Thank you very much for your support. We will be waiting on your next arrival. Best regards, Mitsui Garden Hotel Ueno Manager
Read more
I appreciate how close to the Ueno station it is, great for crashing for a night after flying in from the US.

Breakfast is good but not included in the price ($14 US) of the room. Clean, well run hotel.

Also close to shopping.

Good option for a quick stop when arriving in Tok
Read more
Response from 上野 三, General Manager at Mitsui Garden Hotel Ueno
Responded 5 days ago
Dear Brian B, Thank you for staying at Mitsui Garden Hotel Ueno. We are glad to hear your good review. There are a lot of well-known tourist spots around our hotel. Hope you were having a good time not only at our hotel but also in Tokyo. We look forward to seeing you very soon! Yours sincerely, Mitsui Garden Hotel Ueno General Manager
Read more
Arrived in Ueno station mid morning and walked to hotel to see if I could leave my luggage for a day of sightseeing. Staff was extremely helpful and accommodating. Spent the day exploring the area and when I returned to check in the staff had placed my luggage in my room already.
Read more
Response from 上野 三, マネージャー at Mitsui Garden Hotel Ueno
Responded 5 days ago
Thank you very much for staying at Mitsui Garden Hotel Ueno. We truly appreciate that you took time to share your experience with us. Our hotel located 10minutes from Keisei Ueno station, 2~3 minutes from JR Ueno station, 1~2minutes from Metro station. Ueno park is 5 minutes walking distance from the hotel. We will make greater effort to serve a more comfortable hotel to stay at. We are very pleased to receive your complimenting words. The words are ecouraging for our staffs to work harder. We are looking forward to welcoming you again on your next opportunity. Sincerely yours, Mitsui Garden Hotel Ueno Manager
Read more
The hotel itself is small and less facilities when compared with other Mitsubishi Garden hotels. It’s clean but there are odours from the washroom even though after cleaning up everyday from the housekeeping. I guess it’s a structural issue. The staff are very friendly and effic
Read more
Response from 上野 三, 支配人 at Mitsui Garden Hotel Ueno
Responded 4 days ago
Thank you very much for staying at Mitsui Garden Hotel Ueno. Thank you for a post despite being so busy. We will use your words to satisfy other guests and customers. Thank you very much for your support. Best regards, Mitsui Garden Hotel Ueno Manager
Read more
The main selling point of the hotel is that it is steps away from JR and Keisei Ueno stations not to mention the metro stations just next door. As with most Tokyo hotels, the rooms are small but functional. Service is polite. Wifi was free, you can connect as many devices as you
Read more
Response from 上野 三, マネージャー at Mitsui Garden Hotel Ueno
Responded 5 days ago
Thank you very much for your reservation at Mitsui Garden Hotel Ueno this time. Also, thank you very much for your busy schedule and impressions. We are very pleased to receive your complimenting words. The words are ecouraging for our staffs to work harder. We are looking forward to welcoming you again on your next opportunity. The hotel is located about 2 minutes on foot from JR Ueno station Asakusa exit and about 8 minutes on foot from Keisei Ueno station. There are also tourist facilities such as Ameya Yokocho, Ueno Park and Western Art Museum nearby, and access is very convenient as a base for sightseeing, and it has been well received.All of our staff members will put effort into becoming a “memorable hotel” from now on. We truly appreciate that you took time to share your experience with us. We are looking forward to welcoming you again on your next opportunity. Sincerely yours, Mitsui Garden Hotel Ueno Manager
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining
Professional photo exclusively commissioned by TripAdvisorMitsui Garden Hotel Ueno
The Panda Twin Room at the Mitsui Garden Hotel Ueno
bathroom
Professional photo exclusively commissioned by TripAdvisorMitsui Garden Hotel Ueno
The Ladies Room at the Mitsui Garden Hotel Ueno
Photo provided by managementMitsui Garden Hotel Ueno
■Panda Double(パンダダブル)        広さ:18.0㎡                     ベッド:1,600 x 1,960mm 1台
Photo provided by managementMitsui Garden Hotel Ueno
■Panda Double(パンダダブル)        広さ:18.0㎡                     ベッド:1,600 x 1,960mm 1台
Previous
I'm trying to book a reservation to your hotel for my family of 4. I have 2 younger boys ages 6 and 7. It doesn't see I can book the hotel online on your website. please advise.
Thank you for making contact us. If you'd like to stay with 4 persons, please choose Superior Twin beds room. under 6 years old children can share one bed with one adult. So you need to add extra bed to your room. If you have any questions, please contact to us directly. Best Regards, Reception: Yusuke
0 votes
Show all answers
There have an aircon in room? Thank you
Thank you for your message. We were confirmed your question. There have an air conditioner in all room. Please don't worry about it. Thank you. Best regards, Mitsui Garden Hotel Ueno Front desk
0 votes
I am a bit confused in the room name.. Can you advised what is different among " Economy Double room" "Standard Double room" and "Semi Double room" ? Also your hotel provide the body lotion, cotton pad, cotton buds and bottle of water? Thank you.
Thank you very much for your reservation at Mitsui Garden Hotel Ueno. Economy double room is same as semi-double room and your reservation room is moderate semi-double non-smoking. The rooms are totally same. Economy double is moderate semi-double room and standard double is moderate double room. Both rooms are 18 ㎡ but the bed size is different. Moderate semi-double room has a bed 140*196cm. Moderate double room has a bed 160*196cm. Front desk:Kaori Fujii
0 votes
Show all answers
Hi can I keep the luggage in the hotel for few days after check out? Provided that I will come back to the hotel again and stay one more night. Thanks
Dear Mr/Ms.Ada S., Thank you very much for asking about our service. We are pleased to keep your luggage as long as you have a reservation to come back. We look forward to seeing you. Thank you. Best regards. Front desk:Kaori Fujii
0 votes
According to your official website, I note that the cancellation policy states the followings: [Cancel Policy] Date when Cancellation of Contract for our hotels is Notified. •1 Day Prior to Arrival Day - 20% of total room nights •Arrival Day - 80% of total room nights •No Show - 100% of total room nights Can you explain what would be the cancellation charge if I cancel the booking 2 Days or more before the arrival date? 20% or free cancellation?
Dear Mr. Lai W Thank you for your inquiry. If you cancel 2 days or more before, cancellation charge is FREE. Should you have any question, please feel free to contact us. Best regards, Reception/Miyuki Mori
0 votes
Previous
"Smoking or non-smoking room is the same, not smell any. Choose a room type carefully, you can go out at Ueno station for choice of BF"
"We had the pink Panda room, which was tiny - I'd opt for a bigger room next time."
"High floor, better view"
"There's a female friendly room with hairdryer, straighter, face steamer...!"
"ask for a room with a view of the tower."
Previous
PRICE RANGE
US$117 - US$280 (Based on Average Rates for a Standard Room)
LOCATION
JapanKantoTokyo PrefectureTokyoTaitoUeno, Asakusa
NUMBER OF ROOMS
245
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing