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Ueno Touganeya Hotel

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433 Reviews from our TripAdvisor Community

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Showing 257: English reviews
Annapolis, Maryland
Reviewed 20 July 2014

The Touganeya hotel is clean, inexpensive, and the staff are extremely helpful and friendly. This is one of my two most preferred hotels in the Ueno area, and I would not hesitate to book with them again. I notice some people have complained about the size of the rooms, but I think most travelers are simply not aware that small...

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Helpful?
2Thank Kelly T
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for the continued support of Touganeya. We are pleased to hear that the reason why you chose to our hotel. Our staff will continue to provide preferable points to meet guests' expectations. We are also glad to hear that you found our hotel is conveniently located and provided equipment was helpful for you. Thank you again...

Melbourne, Australia
Reviewed 12 July 2014

As the other reviews reflect, this hotel is in a convenient location for hopping on to the train. Although the rooms were small (we had two double rooms for our family of four) it was pleasantly appointed and comfortable, clean and neat. Good spot for a base to travel from. The area at night didn't feel quite as safe as...

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2Thank Belinda_Japan2014
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for staying at our hotel. We appreciate that you chose to book double rooms although family rooms were not available at that time. We are pleased to hear that you gave us some good comments about for the rooms. Our staff looks forward to the opportunity to welcome you back in the future.

Bogota, Colombia
Reviewed 9 July 2014

As always, Japanese people very kind and helpful. Cozy and safe place, very clean and it had everything we needed to be comfortable. It´s very close to Ueno Station (it really helps!!), Ueno Zoo, many stores and nice sushi restaurants.

Review collected in partnership with BudgetPlaces
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Helpful?
2Thank William T
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for choosing our hotel from among many other hotels. We are glad to hear that you felt everything was comfortable. We look forward to your next visit and our staff would like to continue to provide helpful information.

Bangkok, Thailand
Reviewed 23 June 2014

I had a chance to visit Tokyo and stay with Ueno-Touganeya Hotel for 5 Nights (15 - 20 June 2014). I'm very impressive since the reservation process. Mr.Takuya is very very good staff. He always recommend and updated us all the time since reservation process till checking-out. The hotel is not so big but full of happiness. We got the...

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Helpful?
3Thank Mark-Peerapon
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you so much for staying at our hotel and giving us feed back. Thank you for inquiring by email before your arrival and it helped us serve you better. We are very glad to hear that our staff was helpful and made your stay more convenient. We sincerely appreciate that you will consider coming back again and recommend our...

Stockholm, Sweden
Reviewed 13 June 2014

When we were booking hotel in Tokyo, we chose between location and standard, we chose location. The room we got was one of the smallest we've ever stayed in,but hey, you have the room to sleep in. Not the most luxurious room but it had a fridge. Cleaning was good but the shower curtain was in need of washing. If...

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2Thank DIF1891
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for choosing our hotel. As you wrote ,our hotel has been liked by a lot of people for the convenient location. Our staff has taken note of your comment about the shower curtain. We should have checked our rooms more carefully and we will try to improve cleanliness for our rooms. Thank you again for taking...

Paris, France
Reviewed 12 June 2014

This business hotel is very practical close the Ueno station and you have everything in this area: restaurantn supermarket, shopping etc... the service in this hotel is very good but the room is small, if you choose double room is more a single room. The bed is extremely small and you cannot sleep very well..anyway i recommand a big room...

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Helpful?
1Thank monique c
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for the review. We are sorry that your room did not meet your expectations. As you wrote ,we have some big rooms so please try it next time. Our staff sincerely appreciates that you said our service was good. We look forward to welcoming you back.

Singapore, Singapore
Reviewed 10 June 2014 via mobile

Stayed here with a family of 5 as I read about it in trip advisor. The family room was nice and spacious by Tokyo standards and the double was squeezy but comfortable. All rooms had a mini tub which was a luxury compared to other similar range hotels. The place seemed complicated to find but it is actually super convenient....

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2Thank by_lish
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for choosing our hotel and the descript feedback. We are happy to hear that you found the hotel in a convenient location and you enjoyed shopping in Ueno. Thank you for having Japanese breakfast. We shared your comment with kitchen staff. We were also glad that we could provide a big size of cab at that...

Reviewed 10 June 2014

My friend and I stayed 3 nights at this hotel in March. Although the rooms are small for western standards, we booked a room with a bunk bed and had enough room for both of our large suitcases. The location is amazing, right next to Ueno station, which allows for easy transport all around Tokyo; also very convenient if you're...

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1Thank Rimma P
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for staying at our hotel. We are glad to hear that you liked Japanese breakfast and you had a good impression for restaurant staff. We are also glad that you felt our service was helpful. Ueno touganeya staff will try to always offer helpful service. We sincerely appreciate that you are thinking of coming back to...

Reviewed 2 June 2014

Stay there only for one night as an emergency and thou it took me a while find it I got surprised with the good service, clean rooms, and beautiful building all for a really low price. I defiantly will stay here again some day, the staff as in almost all japan was gentil and spook good english.

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1Thank Aranza P
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for choosing our hotel from among many other hotels. We are pleased to hear that you felt our service was good and our rooms were clean. We sincerely appreciate that you thought of coming back to our hotel. Thank you very much for taking your time to write the review. Our staff looks forward to seeing...

milano
Reviewed 13 May 2014

Perfect position very close to Ueno Station. The room was quite small but this is quite common in Japan. It was nice clean and comfortable too. The hotel is small and with few comfort but it has wi-fi in the rooms and this is something not so obvious in Japan. Perfect as a place to go to sleep when staying...

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2Thank laura c
TouganeyaHotel, フロント オフィス マネージャー at Ueno Touganeya Hotel, responded to this review

Thank you very much for staying at our hotel and taking time to write your review. Although our rooms are Japanese standard ,we are glad to hear that you felt our rooms were clean and comfortable. We would be delighted to welcome you back in the near future.

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Staying in Ueno, Asakusa

Neighbourhood Profile
Ueno, Asakusa
Traces of the history and culture of the Edo (old Tokyo) era remain vividly in Ueno and Asakusa. Spacious Ueno Park is a great place to relax and visit a variety of different museums and galleries. At Ameyoko which starts in front of Ueno station, the grocery stores and clothing shops are crammed alongside fishmongers. It gets particularly busy at the end of the year, when many people go on shopping sprees. The town of Asakusa, developed around Sensoji temple, has many shops selling goods and clothing from old Japan, making it a great place for souvenir hunting. It's also known for various annual festivals, and the whole district gets involved with the huge Sanja Festival in May.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Multilingual Staff
Official Description (provided by the hotel)
Free Wi-Fi in all rooms. ... more   less 

Additional Information about Ueno Touganeya Hotel

Address: 3-17-5 Higashi-Ueno, Taito 110-0015, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Taito > Ueno, Asakusa
Price Range: $99 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ueno Touganeya Hotel 3*
Number of rooms: 55
Reservation Options:
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Also Known As:
Touganeya Hotel Taito
Ueno Touganeya Hotel Tokyo, Japan
Hotel Style:
#3 Family Hotel in Taito
#3 Best Value Hotel in Taito
#5 Romantic Hotel in Taito
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Questions & Answers

Here's what travellers have asked, with answers from Ueno Touganeya Hotel staff and other travellers.
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Questions? Get answers from Ueno Touganeya Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in a corner room with a double bed”
 of 5 bubbles hwchew18, 1 Dec 2016 | Read review
“They provide free wifi but the room at the corner will receive low signal”
 of 5 bubbles IttoWasok, 9 Oct 2016 | Read review
“For families, request for a family rooms. It comes with bunk beds and two full beds. Very comfortable.”
 of 5 bubbles DirectorofOps400, 25 Mar 2016 | Read review
“Make sure you get a non smoking room!”
 of 5 bubbles ashpe, 8 Feb 2016 | Read review
“Do your map referencing before you get here as it's not so easy to find the first time.”
 of 5 bubbles AlanS656, 1 Feb 2016 | Read review
5 of 5