We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

New Otani Inn Tokyo

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
New Otani Inn Tokyo
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

478 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 118: English reviews
Hong Kong, China
Reviewed 2 weeks ago

We stayed for one night in January 2017. The room was renovated and looked 80% like the photos provided by management (with only additional minor dents and scratches here and there). It's of a good size by Japanese standard -- at least we can open two 26-inch suitcases flat on the floor with still enough room to move around. The...

 Report
Helpful?
Thank jaylowe
Hong Kong, China
Reviewed 2 weeks ago via mobile

Typical business hotel with good access to JR station, convenience store, Burger King downstairs. Only one station away from Shinagawa. Room is typical Japanese styled and comes with sumptuous buffet breakfast. Restaurants and bars are in the vicinity. Good for business stay.

 Report
Helpful?
Thank 852NeverSleeps
Reviewed 4 weeks ago via mobile

Well, the location itself is quite nice. You can get to Shinjuku, Ginza in 15-20 min by train and the Inn is located just 2 min from North gate, East exit at Oosaki Station which is only about half an hour from Haneda Airport. It was my first stay at so-called bz inn and I stayed at New Otani Inn...

 Report
Helpful?
1Thank Kelly Jubin L
Singapore, Singapore
Reviewed 12 January 2017 via mobile

Good Location, Good Hotel and Good food. The room is not too small but it was modern, clean and comfortable . They are fully equipped with toiletries which was rare in my experience touring Japan. It is very convenient as there is an accessible walk way at the 5th floor going to restaurant , garden, store and even the JR...

 Report
Helpful?
1Thank Absolutely_Leez
Cebu City, Philippines
Reviewed 22 December 2016

this hotel has a good location.. accessible to JR station,restaurant, convenience stores... the room not so big on the 5th floor , but on the 12th floor has. they have free wifi, their breakfast is good. fast service as well..their reservation staffs very courteous.

 Report
Helpful?
Thank christine A
taipei
Reviewed 19 December 2016

2nd time to stay in this hotel, and this time it was so much better because of the refurbished room. As a business traveller, I like that the room comes with amenities that are available without me asking. For example, the iron and iron stand, the hairdryer which is super critical and i typically rate a 4-5 star hotel low...

 Report
Helpful?
1Thank YitzHuang
Fujisawa, Japan
Reviewed 30 November 2016 via mobile

近くて遠い都心。 旧友との会が品川であり、振興著しい大崎に宿を取る。目黒川を背に意外と大変静かな立地。大崎の改札から徒歩3分のアクセスの良さがありがたい。忙しい品川に泊まるよりは、断然こちらだと思いました。 Osaki Station is at between Shinagawa and Gotanda.3 mins walking from Station Gate. the best place to stay for see around Meguro, Yebisu, Shibuya, Shinagawa. also close to New Tokyo Airport change the train just once on Shinagawa, though. The staff is friendly, calm, smart. You can stay clean room with a fumidifer. Perfect.

 Report
Helpful?
2Thank ikasansai
Reviewed 22 November 2016 via mobile

I stayed in the hotel for two days while on a business trip. The best thing about it is that it's located right next to JR station. A bridge connects the plaza in front of the main hotel lobby to the train station. The room is equipped with everything one might need. Take a walk along the canal passing next...

 Report
Helpful?
Thank aba777777
Reviewed 21 November 2016 via mobile

Been here with work for 2 nights. It's 25 min in a train from main Tokyo. Rooms are nice. Staff is great. Breakfast is owfully expensive but delicious!. Right out of the hotel there is a lovely square with many restaurants and supermarket you can get anything you need

 Report
Helpful?
Thank Nir M
Da Nang, Vietnam
Reviewed 14 October 2016 via mobile

Not as convenient to Tokyo Station as I had hoped . We had to catch another train 4 stations away with our luggage - ended up being in the business area rather than the shopping area which was a little disappointing . The room however was clean and comfortable and the staff friendly and polite .

 Report
Helpful?
1Thank Lavarna11

563 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (186)
Viewed
Room/Suite (35)
Viewed
Hotel & Grounds (14)
Viewed
View from Room (7)
Viewed
Bathroom (16)
Viewed
Dining (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (110)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (350)
Viewed
Other (153)
Viewed
Dining (67)
Viewed
Super Executive Healing Twin Room (50)
Viewed
The Hotel (80)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Room/Suite (10)
Viewed
Bathroom (4)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Shinagawa
Shinagawa / Gotanda
Shinagawa Prince Hotel Tokyo
Akasaka / Roppongi
Hotel New Otani Tokyo The Main
Shinagawa / Gotanda
Daiwa Roynet Hotel Tokyo-Osaki
Show Prices
Show Prices
Show Prices
Haneda / Kamata
Hearton Hotel Higashishinagawa
Haneda / Kamata
Sunroute Shinagawa Seaside
Sunroute Shinagawa Seaside
#4 of 41 in Shinagawa
308 reviews
Akasaka / Roppongi
Hotel New Otani Tokyo Garden Tower
Show Prices
Show Prices
Show Prices

Staying in Shinagawa / Gotanda

Neighbourhood Profile
Shinagawa / Gotanda
In Shinagawa, an office district shares space with luxury residential buildings and the scene is constantly changing with rapid development. Ikedayama park and Togoshi park are great places to see beautiful traditional Japanese gardens with ponds, as well as enjoy the changing seasons. Shinagawa was a post and a port town during the Edo era and the lavish old Shinto shrines and Buddhist temples at Shinagawa and Ebara are very popular. It's a great place to get in touch with the old Edo atmosphere on a pleasure boat cruising along the canal. The neighboring area around Gotanda station is a study in modern contrasts filled with unique restaurants and a lively nightlife.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Meeting Rooms

Additional Information about New Otani Inn Tokyo

Address: 1-6-2 Osaki, Shinagawa 141-0032, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinagawa > Shinagawa / Gotanda
Price Range: $106 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — New Otani Inn Tokyo 3*
Number of rooms: 412
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Rakuten, Hotels.com, Priceline, Booking.com, Ctrip TA, Agoda and JAPANiCAN so you can book your New Otani Inn Tokyo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
New Otani Inn Tokyo Hotel Shinagawa
New Otani Hotel Tokyo
New Otani Shinagawa
New Otani Inn Tokyo Shinagawa
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from New Otani Inn Tokyo staff and other travellers.
8 questions
Ask a question
Singapore
over a year ago
Ann Arbor
over a year ago
Adelaide, Australia
over a year ago

See all questions (8)

Questions? Get answers from New Otani Inn Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose 12th floor for a big room where you can move conveniently”
 of 5 bubbles christinea329, 22 Dec 2016 | Read review
“our view was to the river area, not bad I suppose”
 of 5 bubbles b4ikinkun, 8 Aug 2016 | Read review
“Rooms that face the canal are better.”
 of 5 bubbles going_there_now, 7 Oct 2015 | Read review
“Higher floor better view.”
 of 5 bubbles MGirls, 21 Sep 2015 | Read review
“Ask for room at back, overlooking river”
 of 5 bubbles Syrup1971, 21 Mar 2015 | Read review
5 of 5