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Eftalia Ocean

Traveller (627)
Pool & Beach (115)
Room & Suite (75)
About
Location
Cleanliness
Service
Value
Property amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Airport Transportation
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Outdoor pool
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Mid-range
HOTEL CLASS
Reviews & more
489Reviews
627Photos
106Q+A
34Room tips
Traveller rating
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  • 84
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Popular mentions
My family and I (total of 10 people including toddler) visited Eftalia Ocean Hotel on the 31st October 2018. We booked through Onthebeach.com for the first time, we were sceptical about booking with them as usually we diretly fly with Thomas Cook, TUI etc. regretfully, the
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Response from hotel_responsible, Guest Relations Manager at Eftalia Ocean
Responded Nov. 29, 2018
Dear malaika1980, Thank you for the detailed description of your recent stay at Eftalia Ocean Resort. We are disappointed to read that not everything during your stay was to your fullest satisfaction. We cascaded the feedback with our team to assure no recurrence of such nature would happen again in the future. Nevertheless, we are glad that you had overall a good stay with us. We would love to have the opportunity to win your complete confidence back with another stay. Kind regards, Guest Relation Eftalia Ocean Resort
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+13
It was my 11th holiday to Turkey, and first bad experience. We took Suite, there was 3 rooms - livingroom with two sofas for childrens, our big bedroom with smaller livingroom, nice jacuzzi, walk in wardrobe and bathroom. Suite was nice, but sleeping quality is zero - you have
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Response from hotel_responsible, Leiter Gästebetreuung at Eftalia Ocean
Responded Nov. 18, 2018
Dear AiveV, Many thanks for your valuable feedback! All feedback from our precious guests are so important and help us to improve our quality of service. At Eftalia Ocean Resort we daily work to make our guest feel at home, so we will keep working on and improve our service and facilities taking good note of your comments regarding possible solutions. However, rest assured our entire staff would be very happy if we could welcome you again in the near future. Best regards, Guest Relation Eftalia Ocean Resort
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We stayed for a week end Oct beginning Nov. Family of 4 with 2 kids 3 and 8 and a couple. Great weather 27* our friends had a swim up room and ours was a standard double. Had a double bed, Single bed and large chair extending into a bed. Huge room. Very clean lovely shower
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Response from hotel_responsible, Leiter Gästebetreuung at Eftalia Ocean
Responded Nov. 13, 2018
Dear Soo S, First of all we would like to thank you for spending the time to write a review! We try to do the best for our guests and this is the point which we care. Therefore we are really delighted to read that you had a great holiday with us. Thank you for your wonderful comments regarding our very friendly and welcoming staff, the lovely rooms as well as the variety of our delicious food. How wonderful that you went home with memorable moments from Turkey. Thank you once again for choosing our hotel! It will be a pleasure to welcome you back soon. Kindest regards, Guest Relation Eftalia Ocean Resort
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Cannot fault the hotel or rooms they were immaculate, spacious and confortable, that’s were the positive ends. Food is disgusting out of a very large selection the only thing edible was boiled eggs, omelette (eggs) and fried eggs (eggs) salad and bread, the rest was horrible and
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Response from hotel_responsible, Leiter Gästebetreuung at Eftalia Ocean
Responded Nov. 13, 2018
Dear Tracey77al, We think it's clear we did not meet your expectations and we can appreciate your valuable feedback. We are not prepared to provide any excuses for these lapses in service. Consistency is the key. We are making strides and working incredibly hard. The team here is dedicated to getting better and disappointed in themselves to read this experience. We will accept the feedback and learn from it, but we are also disappointed that you did not address us directly right away, so that we had the chance to make improvements immediately. Nevertheless, we thank you once again for having choosing us and we hope to welcome you back to show you our improvements. Best regards, Guest Relation Eftalia Ocean Resort
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So many negative reviews about this place! Obviously stuck up and miserable to even complain about it but can sit here and write terrible reveries about a place that’s so beautiful! Me and my family loved staying here! All staff members are so lovely, always smiling and saying
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Response from hotel_responsible, Leiter Gästebetreuung at Eftalia Ocean
Responded Nov. 9, 2018
Dear Cruiser46373525791, Many thanks for your very kind review and your support, which we appreciate very much! We are happy and proud that you had a such beautiful holiday with us and that you can recommend us without any doubt. We will share your motivating words with our entire team. We thank you once again for choosing us and would be very happy to welcome you back soon. Best regards, Guest Relation Eftalia Ocean Resort
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All photosTravellerPool & BeachRoom & SuiteDining Family and Play Areas
looking at the main complex from the terrace of our swim up room
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12345615
You can't use other hotels, only the one you're booked into
1 vote
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Check out Murat Onal on Facebook for Seasons Travel, they offer loads of trips. I'm pretty sure I saw dolphins advertised :)
1 vote
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Between 12-4pm food and drink is included at the island, well the majority! Food included is - chicken kebabs, burgers, waffles, fried chicken, pasta, pizza, then there's a restaurant doing different meats, salad, desserts, chips etc. Drinks included - beer, wine and soft drinks, (if you go with jet2 spirits are also included, however, they charge about £300 more for a holiday than other tour operators). There's also ice cream on cones free between 2-4. Then there's a few shops where you can buy snacks, and also like cafes for milkshake, but it's obvious which charge as they have prices displayed. The food choice is great at the island, we only spent money on the odd ice cream, which were about €1. At night the restaurants there change to a la carte, which I believe you pay for but I'm not sure how much.
1 vote
The island is basically on the other side of the highway and you can go there via the underpass on the island and there is a buffet style eating joints which cater the same kind of food as on site of the hotel there is a waffle place and a couple of other dining places but the food is very similar to the rest of the hotel .Ice cream and waffles are served at a certain time daily, there is a shopping complex within walking distance which has a restaurant called Ruzgars and the food is nice there and to get to the city centre you will have to go by taxi and then there’s plenty of places to eat like McDonald’s, Burger King and a lot of waffle places and the waffles are tremendous much better than here .Eftalia ocean aqua park and village are all on one site.The hotel is 15-20 minute drive from city centre.We didn’t enjoy the hotel food so best not to go all inclusive for this hotel.
2 votes
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12345622
"Rooms on 6th Floor good view! Pool view and Sea view!"
"Street noise in rooms!"
"Change towells and sheets and sweep under beds"
"Don't bother spending your money it is far more expensive than it is worth!"
"If you need anything from moderate customer care or more, find another hotel"
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PRICE RANGE
US$64 - US$296 (Based on Average Rates for a Standard Room)
LOCATION
TurkeyTurkish Mediterranean CoastAntalya ProvinceAlanyaTurkler
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