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    JW Marriott Guanacaste Resort & Spa

    Hacienda Pinilla, Playa Avellanas, Tamarindo, Costa Rica
    Hotel website
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    Best prices for your stay
    2017-08-06 2017-08-07
    US$374
    US$279
    SAVE US$95
    US$374
    US$279
    Traveller (1866)
    Pool & Beach (571)
    Room & Suite (496)
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    Overview
    • Excellent59%
    • Very good25%
    • Average10%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “costa rica” (514 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from JW Marriott Guanacaste Resort & Spa
    Special Offer: Receive $50 resort credit
    Hotel packages
    Hotel deals
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    3,817 reviews
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,456)
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    There are newer reviews for JW Marriott Guanacaste Resort & Spa
    See the most recent reviews

    791 - 795 of 2,255 reviews

    Reviewed 10 May 2015 via mobile

    Over priced, poor service, unhelpful staff that spoke little to no English, and expensive rooms with broken amenities. I had to call the front desk from international calling on my cell phone since they repeatedly did not fix the phone. I would not recommend this...More

    5  Thank Jdavis01
    Response from GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & SpaResponded 12 May 2015

    We truly appreciate your feedback Jdavis01. Your comments are very important to us. I regret to know that we did not meet your expectations. I will like to let you know that we are continuing training our staff with English classes to improve our service...More

    Reviewed 9 May 2015

    We decided to stay at two hotels in Costa Rica, so after our stay at the Riu Palace we stayed 2 more days at the JW Marriott. It was a really different experience than the Riu Palace. This hotel is much smaller and has a...More

    1  Thank HuskerDJ
    Response from GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & SpaResponded 3 June 2015

    Dear Dn90003, Thank you very much for your excellent review. All our guests are very important and we work everyday in our service to provide the best experience for them. I am glad to know that this was your case Dn90003 and we hope next...More

    Reviewed 7 May 2015 via mobile

    Simply amazing resort! Breathtaking views and extremely attentive staff! Spa staff were top notch! Food was A+! Enjoyed everything about our stay! Bring Mosquito spray and sunscreen! Take in local tours including golf, zip-lines, volcanos, hot springs! Very remote and relaxing!

    2  Thank monicasapp
    Response from GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & SpaResponded 3 June 2015

    Dear Monicasapp, We truly appreciate such a wonderful review. It fills me with satisfaction to know that your experience was memorable. Kindest regards, Jesus Gonzalez General Manager

    Reviewed 7 May 2015 via mobile

    Beautiful room with large bath. Infinity pool is gorgeous. Grounds are picturesque. But then there is the service. Unless you are a member of their rewards program, expect to pay for wifi. We wanted to walk on the nature trail, but map was not good...More

    3  Thank sandianc
    Response from GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & SpaResponded 8 May 2015

    Dear Sandianc, We truly appreciate your feedback and it’s very important to know which areas we need to improve to provide a better service. Usually our Caravan groups leave our resort very happy and satisfied with the service, I regret that we do not meet...More

    Reviewed 6 May 2015 via mobile

    JW Marriott Pinilla is the perfect place to go with children. They have different types of restaurants, one of the biggest swimming pools for a hotel and a lot of activities to do with the family. It also have a private beach just for guests.More

    2  Thank LinaO877
    Response from GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & SpaResponded 3 June 2015

    Dear Lina O877 Our Location is very convenient, with a private access to the beach we create a very safe environment for our guests. I am glad you like it. I hope your children enjoyed the pool and beach during your stay as well as...More

    The Westin Golf Resort & Spa, Playa Conchal
    4,063 reviews
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    6,251 reviews
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    3,817 reviews
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf Course
    Details
    • Price range
    • US$141 - US$811 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 310
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, BookIt.com, Hotels.com, Travelocity, TripOnline SA, Hotwire, Cancelon, getaroom.com and HotelQuickly so you can book your JW Marriott Guanacaste Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Costa Rica >
    • Province of Guanacaste >
    • Tamarindo >
    • Playa Avellanas
    • Also Known As
    • Jw Marriott Guanacaste Resort And Spa Costa Rica ,
    • Jw Marriott Guanacaste Resort & Spa Costa Rica Hotel Santa Cruz ,
    • Jw Marriott Santa Cruz ,
    • Marriott Santa Cruz ,
    • JW Marriott Guanacaste Resort & Spa Costa Rica/Playa Avellanas
    Add Photo Photos
    Traveller (1866)
    Pool & Beach (571)
    Room & Suite (496)
    Dining (212)
    Hotel & Grounds (1078)
    Bathroom (51)
    Family and Play Areas (6)
    Business Centre & Event Rooms (5)
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    Nearby Restaurants
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    Nearby Attractions
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    4.57 km away
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    Ask a question
    Questions & Answers
    dehemphill
    15 July 2017|
    Answer Show all 8 answers
    Response from R.s. G | Reviewed this property |
    We also had the room with the shower and toilet behind a shower curtain and we found out those are rooms for disabled people, that's why the shower is set up like that...so a wheelchair can roll in. The floor did indeed get... More
    0
    Votes
    Higbie
    14 July 2017|
    Answer Show all 5 answers
    Response from David J | Reviewed this property |
    Yes they do as Kris H. stated.
    0
    Votes
    Cofah
    11 July 2017|
    Answer Show all 7 answers
    Response from Kristen H | Reviewed this property |
    We are just there two weeks ago, I suggest rain slickers if you plan to do excursions. We got rain a few times in the afternoon while doing hikes etc. the portable rain slickers came in handy. Although the rain was very... More
    1
    Vote
    Room Tips
    "Beautiful, clean and spacious. Balcony was great and private."
    Read review
    "514: You can access the public wifi without having to pay anything extra. Great views of the pool and ocean..."
    Read review
    "Request a higher level floor with ocean front to hear the waves"
    Read review
    "Upgraded for a small charge to an ocean front room."
    Read review
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