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JW Marriott Guanacaste Resort & Spa

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2,322 Reviews from our TripAdvisor Community

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Showing 2,132: English reviews
Phoenix, Arizona
Reviewed 28 September 2014

Located in the Hacienda Pinilla area, this is a great place to stay. We had so many options for with several restaurants on the grounds at the JW Marriott or Beach Club. Everywhere we went, the staff were friendly and accommodating.

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Helpful?
2Thank jenipf
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Dear jenipf, Thank you for a great review! I am pleased to know that you had a pleasant stay with us. As you mention, we have several restaurants to accommodate all tastes: Sabanero Steakhouse, Tamarine serving Asian fusion, Mansita with local and internation food, Azul Grill for seafood, Nau Bar and Pool Bar with snacks and drinks, with our staff...

Reviewed 26 September 2014 via mobile

This hotel was exceptional Was disappointed with buffett Hotel staff very friendly and helpful location is beautiful on the pacific the hotel beautifully decorated rooms very comfortable This is a greasy place to stay for couples. Or family

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Helpful?
1Thank Helene C
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Dear Helene C, Thank you for taking the time to leave us you valuable comments. It is wonderful to know that our friendly staff and our rooms were to your satisfaction. I appreciate your feedback regarding our buffet, I will address this to our Food and Beverage Director as your comments is what makes us improve. We will be honored...

Reviewed 23 September 2014 via mobile

My visit to this resort was nothing short of EXCELLENT!! The resort is paradise and the service was spectactular and actually began prior to my arrival in Costa Rica. I was somewhat apprehensive about travelling alone with my teenage daughter but was assured by the concierge Dixon that a ride would be awaiting us at the Liberia airport...and it was....

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3Thank Anshe S
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Dear Anshe S, Describing your visit as EXCELLENT means a lot and it fill us with great satisfaction since it is our goal to create these kinds of experiences in all our guests. I am pleased to know that you and your daughter had fun and enjoyed the facilities of our resort and nearby attractions. I share with you about...

San Jose, Costa Rica
Reviewed 16 September 2014

Great Service, Rooms, Comfortable. Prices a bit high on drinks. Spa services was excellent, very well prepared employees, very formal and very profesional. Rooms and beds were amazingly comfortable and nice.

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Helpful?
1Thank Anitafb22
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Dear AnitaFb22, It is wonderful news for us to know that you had such a great time with us. Thank you so much for your positive review and we hope to have the opportunity to serve you again. Kindest regards, Jesus Gonzalez General Manager

Manhattan Beach, California, United States
Reviewed 15 September 2014

Well ... I just got home from an amazing trip to Costa Rica, 9 days full of activities and 3 uniquely different hotels, yet in a similar, but slightly different areas. The first, the Four Seasons in Papagayo (loved it), and 2nd, the Tamarindo Daria hotel, right in Tamarindo (loved it), and finally ... for the very last night, we...

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Helpful?
7Thank Frank M
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Dear Frank M; We appreciate your time shared at this review and for let us know your positive comments and also your feedback about our resort. I regret that we did not meet your expectations and that you did not enjoyed your stay as you expect. My sincere apologies for the inconveniences at your dinner. For our location is easy...

Long Beach, California
Reviewed 12 September 2014

I did not know a hotel could have a seven star rating! This is definetly a hotel to stay at if you can afford it. I was lucky enough to use my government discount for the room which made it very affordable. The steakhouse was magnificent. My daughter and I tried it the first night and enjoyed every bite! We...

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Helpful?
1Thank Fireboylance
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Dear Fireboylance; Thank you for sharing your great comments with all of us. I am pleased to know that you encounter at our resort what you were looking for during your visit and that we meet your expectations. This is our goal, create these experiences in our guests. It is gratifying for me and all who works here to receive...

Evanston, Illinois
Reviewed 11 September 2014

My wife and I stayed her as part of a tour of Costa Rica. It was a wonderful resort with great restaurants and a fun beach. The pool is large and the drinks cool. I would come back here with my family.

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Helpful?
1Thank Thomas W
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Thank you Thomas W, for such a great review. For us is very important the satisfaction of our guest and read that you are going to come back with your family it fill us with happiness. I am pleased to know that you enjoyed the drinks at the pool and our Restaurants. The Mojitos are ones of our guest favorites...

Washington DC, District of Columbia
Reviewed 9 September 2014

I stayed at this hotel as part of a package tour through Caravan Tours. The hotel is extremely nice and has the largest swimming pool in Central America. The beach area is nice as well, but be careful of the rocks when swimming. I would hightly recommend this hotel to anyone who is interested in an upscale hotel oceanfront in...

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Helpful?
2Thank WorldTravelerTWD
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

WOW! Than you so much for your review and recommendation dear WorldTraveler TWD! I am glad to know that you enjoyed the pool and the resort itself. We hope to have a second visit of you and your family. Regards, Jesus Gonzalez General Manager

Glen Rose, Texas
Reviewed 8 September 2014

We stayed at this hotel 7 nights celebrating our 45th wedding anniversary Aug. 29 - Sep. 5. Rented a car at Liberia airport and drove down to the hotel, about an hour and fifteen minutes ride, good roads except for the last few miles before Hacienda Pinilla, the property where the hotel is located. All together it was a great...

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Helpful?
1Thank SergioPastrana
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Dear Sergio Pastrana; I am so glad to know that your experience at our resort was memorable for you and your wife, and more, because you give us the opportunity to celebrate so special occasion with you. We wish you the best and have more anniversaries to celebrate. Restaurants in Tamarindo give our guest the opportunity to enjoy local dishes...

Coral Springs, Florida
Reviewed 8 September 2014

"Guanacaste" Resort what a wonderful tropical property. You can people watch at the pool, or go to the beach for fishing, or sailing, or birdwatching. It's beautiful with the mountains behind you. The staff is friendly and helpful. The restaurant and bar are very good. The locals don't seem to use the pool, but enjoy the rest of the facilities....

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Helpful?
Thank 387indy
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Dear 387indy, We appreciate your great review about your stay with us. I am pleased to know that you enjoyed the pool and the different activities available to do in the area. We will be waiting for your next visit. Warmest regards, Jesus Gonzalez General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Live an authentic Costa Rican experience in a luxury hacienda style resort in Guanacaste, Costa Rica. The JW Marriott Guanacaste is surrounded by the splendors of Costa Rican rich biodiversity. This resort & spa sits oceanfront and is the only international branded hotel close to Tamarindo town. The resort is located right at Mansita beach and guests can choose from four other beaches within Hacienda Pinilla. Next to the resort you will find an equestrian center, tennis courts, and an 18-hole golf course with coastal layout. Off-site activities such as surfing lessons, zip lining, horseback riding, white water rafting, kayaking, bird & monkey watching and ATV tours can be arranged on site. You can also arrange tours to nearby locations such as Arenal Volcano, Rincon de la Vieja Volcano & National Park or Guachipelin thermal hot springs. Enjoy surf beaches with excellent year-round waves and warm water, visit turtle nesting sanctuaries or observe a great variety of wildlife. The hotel features the largest infinity pool in Central America, outdoor Jacuzzis, a fully equipped fitness center, biking and jogging trails and a Kids Club with professional care. Relax in our world class spa, ranked one of the top five spas in Latin America by Spa Magazine. Within the resort, guests will find an array of gastronomic options such as Azul Grill our beach front restaurant, Tamarine our Asian fusion cuisine restaurant, Sabanero is a genuine Guanacastecan Steakhouse or Mansita Restaurant. One of our guest's favorites is admiring Guanacaste's spectacular sunset while enjoying a handcrafted cocktail either at Nau Sushi Lounge or right in front of the beach at Aperitivo Lounge. All guestrooms have balconies either with garden, pool or ocean view. In-room amenities include LCD TVs, soundproof windows, alarm clock with mobile docks, streaming speed internet, total blackout curtains, plush pillow-top mattresses, 300 thread count Egyptian cotton linen sheets, rich woods, and marble bathtubs. The charming surf village of Tamarindo where you will find restaurants, bars, shops and souvenirs in a "Pura Vida" laid back atmosphere is just 10.6 miles away. It's easy to discover the essence of Costa Rica at the JW Marriott Guanacaste. ... more   less 

Additional Information about JW Marriott Guanacaste Resort & Spa

Address: Hacienda Pinilla, Playa Avellanas, Tamarindo, Costa Rica
Region: Costa Rica > Province of Guanacaste > Tamarindo > Playa Avellanas
Price Range: $271 - $805 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Guanacaste Resort & Spa 4.5*
Number of rooms: 310
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Also Known As:
Jw Marriott Guanacaste Resort And Spa Costa Rica
Jw Marriott Guanacaste Resort & Spa Costa Rica Hotel Santa Cruz
Jw Marriott Santa Cruz
Marriott Santa Cruz
JW Marriott Guanacaste Resort & Spa Costa Rica/Playa Avellanas
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Guanacaste Resort & Spa staff and other travellers.
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over a year ago
Bath, Ohio, United States

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for high floor ocean view or ocean front (worth it!)”
 of 5 bubbles dizzyb1987, 20 Mar 2017 | Read review
“Great service, cleanliness, pool, expensive food, secluded, quiet, rocky beach...”
 of 5 bubbles fernandodP7906LG, 18 Mar 2017 | Read review
“Great views”
 of 5 bubbles A9849YNcarolineb, 14 Mar 2017 | Read review
“Hotel laid out hacienda style, so some mild walking to get to restaurant, pool. Some rooms face the Pacific - other rooms face the gardens.”
 of 5 bubbles DavidW980, 13 Mar 2017 | Read review
“Avoid rooms ending in 07 -12”
  • View from the front of our room
 of 5 bubbles wiskaysin, 12 Mar 2017 | Read review
5 of 5