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JW Marriott Guanacaste Resort & Spa

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JW Marriott Guanacaste Resort & Spa
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2,278 Reviews from our TripAdvisor Community

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Showing 2,092: English reviews
Boston, Massachusetts
Reviewed 22 June 2014

I took my family to Costa Rica for February vacation and am just writing now, as Marriott took a while to credit our account for our stay. Our arrival from the airport was okay but its quite a drive in the evening. Upon arrival, the check-in process took some time. When we went to our assigned room, we learned that...

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Helpful?
2Thank Owen A
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Dear Owen A, Is gratifying for me to hear that you have liked the pool and ground and have enjoyed the food in our Restaurants. However I regret that you did not enjoy your room because the location. At the time of your visit we have very high occupancies and sometimes is difficult for us to find another room for...

California
Reviewed 22 June 2014

We stayed two nights here as part of a Caravan Tour. This is a five star resort. The room was lovely! The pool is enormous and not far from the beach. We enjoyed buffet dining. It is quite a distance from other sites. There is an adorable beach town 15 minutes away and there is a hotel shuttle to get...

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Helpful?
Thank PebblesCalifornia
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Dear PebblesCalifornia, It is always appreciate to receive so wonderful comments from our guests. I am pleased to know that you had a great time during your stay with us. I hope the rest of the group have had a wonderful time also. Sincerely, Jesus Gonzalez General Manager

Indianapolis, Indiana
Reviewed 20 June 2014

We stayed with Caravan tour after a long bus ride. Luxury is everywhere in this hotel, rooms with nice shower and tub with a indoor window. Big beds, nice stocked mini bar, easy safe box. The pool is huge...MUY GRANDE! There enough beach chairs to stay close to the pool, the private beach is rocky, not a good spot for...

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Helpful?
Thank BigmanTx
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Dear BigmanTx, It is a privilege for us to hear that you are coming back in the future and that you have encountered a very nice environment during your visit. Thank you for let us know about your stay and for your wonderful review. Sincerely, Jesus Gonzalez General Manager

Colleyville, Texas
Reviewed 18 June 2014

We stayed here for 5 nights in early June and loved it! The staff went out of their way to see to our every need. Slight confusion when looking into renting a bicycles (front desk sent me to the Concierge, and then the Concierge tried to send me to the front desk). Go to the car rent place onsite to...

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Helpful?
1Thank HighStandards02
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Dear HighStandards02, Thank you for your positive comments and for your valuable feedback. I apologize for the confusion arranging the bikes rental and make you feel uncomfortable. We will addressed your comment in regards to the shuttle service that Hacienda Pinilla provide to our guests to improve in this matter. Kindest regards, Jesus Gonzalez General Manager

long beach, ca
Reviewed 18 June 2014

Beautiful hotel. The staff was great we had a wonderful time even though the place was almost empty. I like the rooms, the restaurants were comfortable and had very good food. The town is a little far away and requires a car to reach but it is worth the trip. The desk staff was very JW Marriott. Pleasant, helpful, engaging...

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Helpful?
Thank TAlongbeach
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Dear TAlongbeach, It is wonderful to know that you have a wonderful time and that you enjoy your room, the restaurants, the pool and the great drinks there at the pool bar. I hope that you have enjoyed the beautiful sunsets while you were at the pool. Some of our customers like to come in green season because is not...

East Hanover, New Jersey
Reviewed 17 June 2014

Grounds are beautiful and staff is super nice. Only a 4 out of 5 because of the beach. I was hoping for much bigger and better. Lots of rocks and their needs to be chairs by the water :( also very far from the airport.About 1hr and 15 mins.$125 plus tip. A bit steep :(

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Helpful?
2Thank Denise H
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Dear Denise H, We appreciate your 4 stars. The beach is rocky but Avellanas which is 5 minutes driving is more friendly and nice. Tamarindo beach is beautiful with no rocks and is 20 minutes away in a car. We also offer transportation shuttle to go to Tamarindo for $7 per person per way and to Avellanas is free. Thank...

NYC
Reviewed 17 June 2014

The first impression of this hotel was " this is so cool," it had the feel of a Mexican village. Low tiled roofs ,white washed walls, hammocks everything relaxed and small. Until you moved to the terrace and laid out before you was a panorama of guest rooms spread out around the largest swimming pool I ever seen. When we...

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Helpful?
1Thank acalicocat
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Dear Acalicocat, First of all I apologize for the delay in my response. I want to thank you for take the time to share these comments with all of us. We appreciate your feedback in regards to the service at the pool. I have addressed your comment to our Supervisor in this area to avoid this situation with our guests....

Wisconsin
Reviewed 15 June 2014

I stayed at JW Marriott in fall 2013. I rarely stay at large resorts and usually prefer smaller, B&B or vacation rental homes, so I wasn't overly excited to stay here as the work portion of a combination work/play vacation. I have to admit that this facility is top-notch. The grounds are stunning, the pool is out-of-this-world, the beds uber-comfortable,...

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Helpful?
5Thank Drakken
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Dear Drakken, WOW your comments are fantastic! Thank you so much for such a great review. We are glad you have enjoyed everything at the resort. Although I regret what happened with the police officer. The resort was design as a typical old Guanacaste Hacienda to transmit this to our guest. It would be very helpful if you can let...

Reviewed 10 June 2014

This is the first resort I've ever been to, so I'm very impressed. The staff is super friendly and the view is spectacular - it's right next to a beach and their outdoor pool is simply amazing. My boyfriend and I went to Guanacaste on our own and the concierge there were more than happy to help us with directions...

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Helpful?
2Thank cindy1368
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

Dear Porkbelly831, I am pleased to know that you and your boyfriend had a relax time at our resort and have enjoyed your room and pool. We are 20 minutes away but we offer transportation $7 per person per way to our guests if they want to try a different restaurant or if they want to go shopping. We hope...

Coto de Caza, California
Reviewed 10 June 2014 via mobile

Probably the nicest Marriott we've stayed in. Sprawling oceanfront property, with a very private feel. Impeccable grounds, great personalized service. Amazing family vacation with lots of activities to please all ages. Pablo at the reception desk has been so helpful and gone out of his way to help us, as has David the concierge (who was very responsive via email...

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Helpful?
Thank Charlene P
GM_JWGuanacaste, General Manager at JW Marriott Guanacaste Resort & Spa, responded to this review

And we cannot wait either to welcome you back. Thank you so much for such a wonderful review Charlene P. We are glad that you and your family have had a great vacation with us. I let know Pablo, David, Miguel and Jonathan about your fantastic comments about them and they were very happy and thankful. Kindest regards, Jesus Gonzalez...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Live an authentic Costa Rican experience in a luxury hacienda style resort in Guanacaste, Costa Rica. The JW Marriott Guanacaste is surrounded by the splendors of Costa Rican rich biodiversity. This resort & spa sits oceanfront and is the only international branded hotel close to Tamarindo town. The resort is located right at Mansita beach and guests can choose from four other beaches within Hacienda Pinilla. Next to the resort you will find an equestrian center, tennis courts, and an 18-hole golf course with coastal layout. Off-site activities such as surfing lessons, zip lining, horseback riding, white water rafting, kayaking, bird & monkey watching and ATV tours can be arranged on site. You can also arrange tours to nearby locations such as Arenal Volcano, Rincon de la Vieja Volcano & National Park or Guachipelin thermal hot springs. Enjoy surf beaches with excellent year-round waves and warm water, visit turtle nesting sanctuaries or observe a great variety of wildlife. The hotel features the largest infinity pool in Central America, outdoor Jacuzzis, a fully equipped fitness center, biking and jogging trails and a Kids Club with professional care. Relax in our world class spa, ranked one of the top five spas in Latin America by Spa Magazine. Within the resort, guests will find an array of gastronomic options such as Azul Grill our beach front restaurant, Tamarine our Asian fusion cuisine restaurant, Sabanero is a genuine Guanacastecan Steakhouse or Mansita Restaurant. One of our guest's favorites is admiring Guanacaste's spectacular sunset while enjoying a handcrafted cocktail either at Nau Sushi Lounge or right in front of the beach at Aperitivo Lounge. All guestrooms have balconies either with garden, pool or ocean view. In-room amenities include LCD TVs, soundproof windows, alarm clock with mobile docks, streaming speed internet, total blackout curtains, plush pillow-top mattresses, 300 thread count Egyptian cotton linen sheets, rich woods, and marble bathtubs. The charming surf village of Tamarindo where you will find restaurants, bars, shops and souvenirs in a "Pura Vida" laid back atmosphere is just 10.6 miles away. It's easy to discover the essence of Costa Rica at the JW Marriott Guanacaste. ... more   less 

Additional Information about JW Marriott Guanacaste Resort & Spa

Address: Hacienda Pinilla, Playa Avellanas, Tamarindo, Costa Rica
Region: Costa Rica > Province of Guanacaste > Tamarindo > Playa Avellanas
Price Range: $271 - $754 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Guanacaste Resort & Spa 4.5*
Number of rooms: 310
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Also Known As:
Jw Marriott Guanacaste Resort And Spa Costa Rica
Jw Marriott Guanacaste Resort & Spa Costa Rica Hotel Santa Cruz
Jw Marriott Santa Cruz
Marriott Santa Cruz
JW Marriott Guanacaste Resort & Spa Costa Rica/Playa Avellanas
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Guanacaste Resort & Spa staff and other travellers.
134 questions
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over a year ago
Bath, Ohio, United States

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Questions? Get answers from JW Marriott Guanacaste Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take an ocean view if you can.”
 of 5 bubbles ellyn56, 24 Feb 2017 | Read review
“All the rooms are excellent”
 of 5 bubbles TheRosses2014, 18 Feb 2017 | Read review
“235 is an excellent location with a good view of the pool and the beach”
 of 5 bubbles robe966, 17 Feb 2017 | Read review
“My garden view room was magnificent ”
 of 5 bubbles Kamori2015, 17 Feb 2017 | Read review
“All rooms seem great”
 of 5 bubbles scooterbug42, 16 Feb 2017 | Read review
5 of 5