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Holiday Inn London-Bexley

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Holiday Inn London-Bexley
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384 Reviews from our TripAdvisor Community

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Showing 372: English reviews
Reviewed yesterday NEWvia mobile

We always stay here when in the uk as it is central to our family and friends. Staff polite and helpful as always! Room is always quiet which we didn't expect this trip as we were there for New Year's Eve. But no noise in the hotel when we arrived back at 2am although there had been a few dinner/dances...

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Helpful?
Thank Joneveinspain
Sheffield, United Kingdom
Reviewed 2 weeks ago via mobile

Extremely attentive, friendly staff. Bedroom very clean, comfy bed with everything that could be needed for an overnight stay. Breakfast was superb with a huge selection for both English and continental. Great location as literally on the A2 into central London although this does not affect stay in anyway. Thank you everyone! We will be back!

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Helpful?
Thank tracey l
HolidayInnBexley, General Manager at Holiday Inn London-Bexley, responded to this review

What a great review!! Thank you so much for taking the time to place your review of our Hotel and I am really pleased you found all the staff to be so attentive and friendly. I’m also thrilled that you enjoyed our award winning Holiday Inn breakfast and hope it gave you a great start to the day. Thank you...

Norfolk, United Kingdom
Reviewed 3 weeks ago

2 night stay over Christmas period, welcoming reception and bar staff, sensibly food served in the bar until 10pm and there was room service - way too many hotel chains close their restaurants by 9pm which can make life difficult. Road noise no problem even thought very close to A2. Good breakfast choices and loved the pancake machine!

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Helpful?
Thank Jane P
HolidayInnBexley, General Manager at Holiday Inn London-Bexley, responded to this review

What a great review, thank you so much. We receive lots of good comments about our famous Holiday Inn Breakfast as it certainly does provide a great start to the day, so I will certainly tell our Breakfast Chef how much you enjoyed it. I hope you enjoyed your Christmas break and that you will consider returning to us in...

Reviewed 4 weeks ago via mobile

I had my 40th birthday party at this hotel in October 2016. I had a party here before and was very pleased thats why i came back. Becky was the Lady who helped me put the party together, and all i can say is that she did a very good job and was pleased with how she helped me put...

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Helpful?
3Thank Flo L
HolidayInnBexley, General Manager at Holiday Inn London-Bexley, responded to this review

Thank you for placing your review, and once again I would apologise for your disappointing experience at our Hotel. As explained during our telephone conversation, we do try and help when children are behaving unruly, but as we are not licensed to manage children, we cannot be responsible for them. As a gesture of goodwill, we offered you a complimentary...

Macclesfield, United Kingdom
Reviewed 4 weeks ago via mobile

We have stayed many times in Holiday Inn hotels, and l was once a platinum card frequent stayer. Firstly the rooms are fine and the standard you would expect. What lets Bexley down is the poor standard of service in the restaurant. There are enough staff but they spent too much time walking to and fro or 'helping' each other...

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Helpful?
Thank Mike R
HolidayInnBexley, General Manager at Holiday Inn London-Bexley, responded to this review

Many thanks for taking the time to place your review on Trip Advisor, and I am very sorry for your disappointing visit to our hotel. Customer Service is always our key focus, so I would appreciate the opportunity of speaking with you so we may discuss your comments in more detail, therefore I hope you can spare me a moment...

Rugby, United Kingdom
Reviewed 12 December 2016

Such a lovely hotel was spoilt by my room and the corridor it was in looking tired and need of a makeover. The curtains in my room were dangling off the hooks and even though this was reported wasn't fixed, when I returned to my room late I as too tired to fix them myself. The bed was too soft...

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Helpful?
Thank Diane S
HolidayInnBexley, General Manager at Holiday Inn London-Bexley, responded to this review

Thank you for placing your review, and for your very kind comments about the staff. I am however very sorry for the inconveniences you faced during your stay, as that is not up to our normal standards. I will share your feedback with my Heads of Department and make the necessary changes. I hope you choose to stay with us...

South West
Reviewed 11 December 2016

I have stayed here many times. The position is within easy walking distance of Bexley making eating out an option. The hotel itself is a standard holiday inn. If your eating out in the area try The Miller and Carter for a great steak (Book!) or Ferrari's in Bexley for Italian.

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Thank The_Cleric
London, United Kingdom
Reviewed 5 December 2016

Error with reservation not resolved despite endless calls to central reservations, guest relations, the hotel direct and emails with the manager - "computer says can only...." - no personal service or common sense intervention. Minimal toiletries, tea/coffee etc in room and gave up trying to get through to someone to provide more. Bedside light broken and when did manage to...

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Helpful?
Thank sherpa13061959
HolidayInnBexley, General Manager at Holiday Inn London-Bexley, responded to this review

Thank you for placing your review and for bringing this to my attention, and I would ask you to please accept my sincere apologies for the inconveniences you faced during your stay, as that is certainly not up to our normal standards. Rest assured I will share your feedback with the team and ensure the necessary changes are made, and...

Reviewed 2 December 2016

We used to live in south east London (now in Spain) and returned for a 4 day visit for Xmas shopping etc at Bluwater, Bexley Heath etc. We normally stay at friends in Bexley village but they were away that weekend, so decided to book local hotel as a holiday Inn gold card member, black prince fitted in well location...

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Helpful?
Thank Ian L
HolidayInnBexley, General Manager at Holiday Inn London-Bexley, responded to this review

WOW, what a fantastic review !!! I was absolutely thrilled on reading your comments and really appreciate all your kind words about the team and trust they helped to make your stay more comfortable whilst away from your home in Spain. I hope you managed to get all your Christmas shopping done, and that you will return to us when...

traveller in whyteleafe
Reviewed 25 November 2016

Stayed here while attending a dinner-night at Woolwich. Very comfortable room and beds. Curtains were excellent as they shut out all light. Staff were friendly and attentive. Good breakfast. Good experience all r ound.

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2Thank etraveller022
HolidayInnBexley, General Manager at Holiday Inn London-Bexley, responded to this review

What a fantastic review, thank you so much !! I was delighted to read your comments about the comfort of the hotel, and that you found all the staff to be friendly and attentive throughout your stay. We endeavour to give all of our guests a warm welcome and a great stay, and I am really happy to learn this...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn London-Bexley hotel. This Bexley Hotel combines an excellent range of facilities for both Business & Leisure Travellers. Located just outside the London Congestion Charge area The Holiday Inn London Bexley, gives quick access to both South East London and Kent via the A2 trunk road from the M25 J2. The hotel has a mix of Double/Twin/Family rooms, all fully Air-Conditioned with Highspeed Internet access, and is 10 minutes from the famous Bluewater Shopping Centre. Being 15 minutes from Brands Hatch Race Circuit makes us the ideal hotel for attending BTCC, British Superbikes or A1 GP. It is also just 10 minutes from Greenwich for the O2 Dome, The River Thames, Maritime Museum & Royal Observatory. Click here for more details.The Holiday Inn London-Bexley has a state-of-the-art Conference Centre. The Academy is ideal for Meetings, Conferences, Weddings, Civil Partnerships or Baby-Naming Ceremonies. Click here for information. ... more   less 

Additional Information about Holiday Inn London-Bexley

Address: Black Prince Interchange Southwold Road, Bexley DA5 1ND, England
Region: United Kingdom > England > Greater London > Bexley
Price Range: $100 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn London-Bexley 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Holiday Inn London-Bexley Hotel Bexley
Holiday Inn Bexley
Bexley Holiday Inn
Holiday Inn London-Bexley England
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London-Bexley staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Holiday Inn London-Bexley staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the gardens on around the central atrium”
 of 5 bubbles Hotel000123, 19 Oct 2016 | Read review
“First floor with views over the gardens”
 of 5 bubbles paulsJ4247EU, 13 Sep 2016 | Read review
“there conference rooms are all in the same area”
 of 5 bubbles johnb741, 18 Aug 2016 | Read review
“Rooms away from the A" road are quieter, but not a problem with the windows shut and air con on!”
 of 5 bubbles Totiwren, 15 Aug 2016 | Read review
“Ground floor”
 of 5 bubbles 850williamp, 2 Aug 2016 | Read review
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