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Hallmark Hotel Preston Leyland

Agoda.comUS$66*
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Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hallmark Hotel Preston Leyland
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885 Reviews from our TripAdvisor Community

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Showing 879: English reviews
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Uttoxeter, United Kingdom
Reviewed yesterday NEW

Our first proper visit to Darwin; stopped off for one night at the Hallmark Hotel. Overall I would give our experience around the 7 out of 10 mark. Just above average; the décor was ok but reminded me of a themed Disney hotel but with a Leyland cars feel to it. The room was clean and reasonably sized but the...

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Helpful?
Thank Mark B
Reviewed yesterday NEWvia mobile

I have been staying here for 7 weeks on my own and I can't fault it one bit. The staff have been amazing no request too small very friendly and welcoming. The rooms are modern and spacious with everything you need. I would definitely recommend this hotel to anyone and I just want to say thank you to all staff...

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Thank Mel H
Reviewed 2 days ago NEW

I've eaten there 3 times while on a business trip.if I had paid for the meal I would have complained.portion size good but standard quite low.chicken dry and over cooked.vege option was the best. Deserts were lovely and lots of sugary snacks i.e doughnuts cookies at coffee breaks

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Thank Mandy J
Bedford, United Kingdom
Reviewed 4 days ago NEW

Nice quick overnight stay, good comfortable hotel, good parking and nice spacious room. ate their with a customer which was OK but not the best, steak was overdone from description. Good size rooms though and very accommodating friendly staff

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Helpful?
Thank Simon R
John K, General Manager at Hallmark Hotel Preston Leyland, responded to this review

Dear Valued Guest Thank you kindly for your review of your recent stay at our hotel. I am very happy that you had a nice stay despite your whirlwind visit. Disappointed to hear a slight negative on the quality of your steak but thank you for bringing to my attention.

Liverpool
Reviewed 4 days ago NEW

Stayed over for an evening away. Firstly Nice and easy to get to and a great base for some local attractions. Lovely hotel and exceptional staff. I was really impressed with the service from start to finish. Restaurant was really busy which is always a good sign in a hotel. and finally breakfast was tremendous. Obviously sourcing some local meats...

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Helpful?
Thank geminisigns
John K, General Manager at Hallmark Hotel Preston Leyland, responded to this review

Dear Valued Guest Thank you for your review of your recent stay at our hotel. I am delighted that you had an excellent stay and that the team made such a good impression. We hope to welcome you back to the hotel in the near future for another great stay.

Manchester
Reviewed 5 days ago NEW

Easy book in, pleasant staff, very helpfully. Breakfast was well worth it. Overall a pleasant experience. The hotel was situated in just the right place for us, just off the M6. Easy access for surrounding locations, Preston, Blackpool, and even a halfway stopover if you were to travel to the Lakes or even Scotland.

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Helpful?
Thank davidwilson2426
John K, General Manager at Hallmark Hotel Preston Leyland, responded to this review

Dear Valued Guest Thank you for your recent review of your stay at our hotel. I am delighted that the experience was very positive and that you found the hotels location to be a good one. I look forward to welcoming you back to the hotel in the future for another great experience.

Manchester, United Kingdom
Reviewed 5 days ago NEWvia mobile

Booked the room and paid £94 just to find out that there was no hot water next morning!! I been working in this industry for more than 15 years and understand that there can always be some issues that you can not control!! But not even an apology!?! "Just it's not my fault!" Won't be returning not because of the...

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Helpful?
Thank AJBlakeley
John K, General Manager at Hallmark Hotel Preston Leyland, responded to this review

Dear Valued Guest Thank you very kindly for your review of your recent stay with us. I am disappointed to hear that you have had such a negative experience. I will be speaking with the team member on duty to discuss how this was handled as I am very distressed that this was not dealt with adequately at the time....

St Andrews, United Kingdom
Reviewed 6 days ago NEW

We booked an 'executive' room having stayed in a travelodge all week in London and wanted the last night of our holiday to be a bit special. The room was a very ordinary and quite small room - not as nice as the travelodge. Disappointing. Only one pillow each so had to improvise with cushions. It was a semi basement...

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Helpful?
Thank standrews6
John K, General Manager at Hallmark Hotel Preston Leyland, responded to this review

Dear Valued Guest I am disappointed to read your comments regarding your recent stay with you. Quite clearly, the team where overwhelmed on the night in question with how busy we where and this simply isn't acceptable. I will ensure that we use your experience as a tool to train our team further.

A TripAdvisor Member
Level Contributor
12 reviews
3 helpful votes
Reviewed 1 week ago via mobile

We were here last year and it wasn't wonderful, with food that was ok. This year for some reason we came back. It started with the bar. I ordered a Newcastle brown which was poured, I was then told they couldn't serve it to me as it shouldn't be behind the bar. Rather than let me drink it they poured...

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Helpful?
Thank A TripAdvisor Member
John K, General Manager at Hallmark Hotel Preston Leyland, responded to this review

Dear Valued Guest Thank you for your review of your recent stay at our hotel. I am very sorry that you where unhappy with the level of service that you received during your charity dinner. I am however, quite surprised as I have personally received several glowing references from people who also attended. With regards to your comments about the...

Reviewed 1 week ago

Set in pleasant grounds with trees and bushes viewed from every window, creating feeling of being in a jungle in some aspects. Lovely ambience in restaurant, loved the Italian theme, with good food and attentive service. The tea and coffee served at breakfast was a little weak for our taste, but overall it was an excellent self service breakfast

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Helpful?
Thank Madeline T
John K, General Manager at Hallmark Hotel Preston Leyland, responded to this review

Dear Valued Guest Thank you very kindly for your feedback of your recent stay with us. I am delighted that you where happy with some of our quirky features and that the service was to the standard that you would expect. We look forward to welcoming you back to the hotel again in the near future.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The Hallmark Hotel Preston Leyland is situated in the heart of Lancashire with direct access onto J28 of the M6; perfect for exploring all that the North West has to offer. The hotel has 93 superbly appointed bedrooms, swimming pool, Jacuzzi, steam room and sauna. Relax and unwind in the contemporary surroundings of the J28 lounge bar and the Four Seasons Restaurant. Free fibre optic Wi-Fi is available for all guests and ample car parking is onsite. ... more   less 

Additional Information about Hallmark Hotel Preston Leyland

Address: Leyland Way, Leyland PR25 4JX, England (Formerly Best Western Premier Hallmark Hotel Preston Leyland)
Region: United Kingdom > England > Lancashire > Leyland
Price Range: $105 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Preston Leyland 4*
Number of rooms: 93
Reservation Options:
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Also Known As:
Best Western Preston
Preston Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Hallmark Hotel Preston Leyland staff and other travellers.
8 questions
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Newcastle, United Kingdom
1 month ago
Oldham, United Kingdom

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Questions? Get answers from Hallmark Hotel Preston Leyland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Did not stay over but it was very busy.the conference rooms very pleasant”
, 24 May 2017 | Read review
“Can't fault it.”
davidwilson2426, 21 May 2017 | Read review
“Don't pay extra for an 'executive' room”
standrews6, 20 May 2017 | Read review
“Ground floor and 1st Floor. We stayed on ground floor, fine for restricted mobility.”
877madelinet, 14 May 2017 | Read review
“I had an accessible room on the ground floor close to all amenities”
, 9 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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