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The Quay Hotel & Spa

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Traveller (1115)
Room & Suite (443)
Dining (91)
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Rooms
Dec. 2Dec. 3
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Set on the idyllic Conwy Estuary,the luxury 4* Quay Hotel commands awe-inspiring views of the most magical scenery in North Wales. Offering 74 en-suite luxury bedrooms,including waterfront Suites and Penthouses. All rooms have been exquisitely designed, and boast spacious bathrooms, incorporating all the style and comfort you would expect from this award-winning hotel. Our Waterfront Lounge Bar and Vista Terrace is the perfect location to enjoy an informal meal or alfresco dining by the water’s edge. The 2 AA Rosette Grill Room Restaurant introduces you to a mouth-watering selection of award-winning culinary delights encompassing locally produced and sourced ingredients to present the true Welsh flavour of the region. Advance bookings required.Relax in our on-site Spa offering a host of indulgent treatments using Aromatherapy Associates and REN Products. Advance Bookings required.Our Complimentary Leisure Facilities include a 15M indoor heated swimming pool, sauna, aromatheraphy steam room, hydrotherapy whirpool and life fitness gym. The Hotel offers ample free car parking on site and Complimentary Wi-Fi in all areas. The Quay Hotel and Spa is only a short drive from the Victorian town of Llandudno, the Historic town of Conwy and within a 45 minute drive from the breath-taking Snowdonia national park. On the doorstep there are the award winning Golf Courses - A great location for exploring North Wales! Located only minutes from the A55 and only 2 minute drive from Llandudno Junction railway station with direct links from London, Chester, Manchester, Cardiff.
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Property amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free High Speed Internet (WiFi)
Restaurant
Wheelchair Access
Bar/Lounge
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Hidden Gems - Rules-Based
HOTEL CLASS
Reviews (3,069)
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3,059 results
Traveller rating
1,804
734
305
119
97
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1,804
734
305
119
97
Show reviews that mention
All reviews conwy castle cupcakes penthouse suite cup cakes relaxation room sauna and steam room leisure facilities modern hotel overlooking the marina north wales the ground floor evening meal birthday treat large bathroom restaurant staff first class relaxing break
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1 - 5 of 3,059 reviews
Reviewed yesterday via mobile

Stayed here one night before running the Conwy half. We decided to try the restaurant as it was a good half hour walk to town - what a good move ! The staff were excellent throughout, and we were quickly seated at a quiet table...More

2  Thank marathonman52
Response from BridCollins, General Manager at The Quay Hotel & SpaResponded today

Dear Guest, Thank you for taking the time to post this marvellous review! I was thrilled to note that the staff we "excellent" and that the food was "packed with flavour", your kind words have been passed to the team. I hope you enjoyed your...More

Reviewed 3 days ago

Recently stayed at the Quay Hotel and would just like to comment on the service and helpfulness of the staff. Staff from reception to the bar and restaurant all sell the hotel with information to promote what's available not pushy just helpful.More

1  Thank littlerobert1
Response from BridCollins, General Manager at The Quay Hotel & SpaResponded yesterday

Dear Guest, Thank you for taking the time to post this wonderful review. I was delighted to note that you enjoyed your stay. Your kind words have been passed to the team, they were thrilled you thought they were "first class". We shall look forward...More

Reviewed 4 days ago via mobile

What a fantastic hotel in a such a lovely location. I booked a pre Xmas treat for me and my fiancee through travel zoo. Had I not seen it on travel zoo's site I would never have found it. What a find. It is a...More

Thank Q7852MMgaryh
Response from BridCollins, General Manager at The Quay Hotel & SpaResponded yesterday

Dear Guest, Thank you for taking the time to write such lovely comments. Apart from Travel Zoo, we also have discounted stays, some to include Dinner, some Spa and some both!! You could always book on line too where we offer up to 15% discount...More

Reviewed 6 days ago via mobile

My partner and I stayed at the quay hotel last weekend, we booked one of the suites. The rooms are beautiful and very spacious, the bathrooms are amazing with a huge bath and his and her sinks. We booked one with an Estuary view, nothing...More

Thank 821stephenk
Response from BridCollins, General Manager at The Quay Hotel & SpaResponded yesterday

Dear Guest, Thank you for taking the time to post these wonderful comments. I was thrilled to learn that your Dinner and Breakfast was "superb". I do get wonderful feedback about the Spa, I am glad you had the "best massage" ever! Wow! We shall...More

Reviewed 1 week ago

The spa and treatments outstanding. Afternoon tea lovely. Room very comfortable with bottle of processco chilling in room on arrival. Excellent dinner and excellent breakfast. Second visit there will be a third. Been feeling ill before the visit left feeling amazingMore

Thank zack842
Response from BridCollins, General Manager at The Quay Hotel & SpaResponded today

Dear Guest, Thank you for taking the time to comment on your visit, Wow! I was so excited to hear that you left feeling amazing after your illness, music to my ears! I was also thrilled to note that your treatments were outstanding, the Afternoon...More

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Questions & Answers
Ask a question
Jaybsunny
November 4, 2018|
AnswerShow all 3 answers
Response from Barbara P | Reviewed this property |
Not sure. Think you may have to ring and ask
1
Vote
Jaybsunny
November 1, 2018|
AnswerShow all 2 answers
Response from Elisabeth E | Reviewed this property |
sorry never been for special occasions.
1
Vote
Jaybsunny
November 1, 2018|
AnswerShow all 8 answers
Response from 271janetl | Reviewed this property |
I am not aware of any upgrade going on but when I listed my review on trip advisor saying an upgrade on the suites needed doing after our stay , the reply from the Quays was that this work was being done in October this year... More
1
Vote
Room Tips
"Best views probably of the estuary - a supplement payable. Will probably try one on our next visit"
217ww
1 week ago
Read review
"The best rooms/suites overlook the estuary, and there are penthouse suites available"
LilwenLlewellyn
2 weeks ago
Read review
"Estuary View is highly recommended"
257coling
2 weeks ago
Read review
"Estuary view is the best...."
Intrepidtraveller93
4 weeks ago
Read review
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PRICE RANGE
US$138 - US$279 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the quay hotel deganwythe quay hotel and spaquay hotel conwy
LOCATION
United KingdomWalesNorth WalesDeganwy
NUMBER OF ROOMS
74
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