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The Quay Hotel & Spa

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Traveller (1018)
Room & Suite (431)
Dining (89)
Ratings and reviews
Certificate of Excellence
  • Excellent61%
  • Very good24%
  • Average9%
  • Poor3%
  • Terrible3%
Travellers talk about
“conwy castle”(288 reviews)
“cupcakes”(77 reviews)
“penthouse suite”(47 reviews)
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What's included
Free Wifi
Free Parking
Free Breakfast
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Fitness centre
Multilingual Staff
Spa
Wheelchair Access
4 Star Hotel
Set on the idyllic Conwy Estuary,the luxury 4* Quay Hotel commands awe-inspiring views of the most magical scenery in North Wales. Offering 74 en-suite luxury bedrooms,including waterfront Suites and Penthouses. All rooms have been exquisitely designed, and boast spacious bathrooms...
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Location and contact
Deganwy Quay, Deganwy LL31 9DJ, Wales
47.3 km to Anglesey Airport
96 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Reviews (2,955)
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2,946 results
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1,733
712
293
115
93
Show reviews that mention
All reviewsconwy castlecupcakespenthouse suiteoverlooking the estuaryrelaxation roomsauna and steam roomlovely hotelleisure facilitieswedding partynorth walesthe ground floorfantastic viewsevening mealbirthday treatlarge bathroomshort breakrestaurant staff
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1 - 5 of 2,946 reviews
Reviewed yesterday via mobile

Good hotel and location but poor management and supervision of staff. Hounded over a room number for payment of an £8.50 bill. We left and ate elsewhere. Very unprofessional shocking immature behaviour spoils what could be a great hotel. Try the Empire.

Thank Andrew G
Reviewed 2 days ago via mobile

Lovely time spent with the family at The Quay. View from suite of the sea was gorgeous, the spa treatments were very relaxing! Would definitely come again. Location is great near to local bars and restaurants! From Charlotte (Southampton)

1  Thank Charlotte N
Reviewed 3 days ago

Delightful visit to the Quay hotel on a beautiful Welsh summer day.Thank you to the staff for your wonderful welcome and service.My wife and I had arranged to meet family at the Quay and all very impressed with table , lunch and incredible view over...More

Thank shaunlayton
Reviewed 3 days ago

Spent two nights here, and discovered it was a jewel in North Wales. Lovely room with a view over the estuary, with picture-book Conwy Castle in the distance. We were blessed with beautiful weather, perfect conditions for the spectacular sunset that nature provided. Staff were...More

Thank gallagherd2015
Reviewed 3 days ago via mobile

It was our first visit to the area and we thought the hotel offered everything we wanted - position, facilities, quality. Indeed in many respects it did. The location is wonderful with great views and there are nice public areas. Our welcome and check in...More

2  Thank Youngatheart6248
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About
Description
Set on the idyllic Conwy Estuary,the luxury 4* Quay Hotel commands awe-inspiring views of the most magical scenery in North Wales. Offering 74 en-suite luxury bedrooms,including waterfront Suites and Penthouses. ...More All rooms have been exquisitely designed, and boast spacious bathrooms, incorporating all the style and comfort you would expect from this award-winning hotel. Our Waterfront Lounge Bar and Vista Terrace is the perfect location to enjoy an informal meal or alfresco dining by the water’s edge. The 2 AA Rosette Grill Room Restaurant introduces you to a mouth-watering selection of award-winning culinary delights encompassing locally produced and sourced ingredients to present the true Welsh flavour of the region. Advance bookings required.Relax in our on-site Spa offering a host of indulgent treatments using Aromatherapy Associates and REN Products. Advance Bookings required.Our Complimentary Leisure Facilities include a 15M indoor heated swimming pool, sauna, aromatheraphy steam room, hydrotherapy whirpool and life fitness gym. The Hotel offers ample free car parking on site and Complimentary Wi-Fi in all areas. The Quay Hotel and Spa is only a short drive from the Victorian town of Llandudno, the Historic town of Conwy and within a 45 minute drive from the breath-taking Snowdonia national park. On the doorstep there are the award winning Golf Courses - A great location for exploring North Wales! Located only minutes from the A55 and only 2 minute drive from Llandudno Junction railway station with direct links from London, Chester, Manchester, Cardiff. Less
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Spa
Breakfast included
Air Conditioning
Banquet Room
Conference Facilities
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Beachfront
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1018)
Room & Suite (431)
Dining (89)
Pool & Beach (16)
Amenities (22)
Business Centre & Event Rooms (4)
Questions & Answers
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Catspelle1
July 15, 2018|
AnswerShow all 4 answers
Response from Gill B | Reviewed this property |
The gym is quite small but well equipped and has everything you need. The pool is a good size and really great.
1
Vote
jdceufad
April 11, 2018|
AnswerShow all 6 answers
Response from tomcat1949 | Reviewed this property |
Hi John, Can’t help you on this as I rarely drink beer. A few of my mates seemed to be downing them one after another so it can’t be that expensive! Tommy
2
Votes
Karen G
April 5, 2018|
AnswerShow all 3 answers
Response from ROSIERAV4 | Reviewed this property |
I dont think it has BT sports but I am sure there would be a pub in conway that does whichnus on 5 mins away
1
Vote
Room Tips
"ask for a room with a view"
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"Suite with estuary view."
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"River view if possible"
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"Get an estuary room with a secluded terrace away from the bar area."
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