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Novotel Orleans Saint Jean de Braye

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358 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Reviewed 1 week ago via mobile

The bathroom is old and dirty, see picture for detail. The nearest power point is 4 meter away from the bed! And, is used already for the mini bar cooler. So how should I charge my phone? Or laptop? My visit is for business. Really very old fashioned hotel and NOT suitable for business. Payed 104 euro, which is incredibly...

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Helpful?
Thank Irina M
Management response:

We read your comment carefully and I am pleased to inform you that the renovations have begun. We will therefore have a new room very comfortable and practical to propose very soon. It's a pleasure to see you again

Canterbury, United Kingdom
Reviewed 28 October 2016

This was our third visit in the last five years to this hotel and we were very impressed by the recent refurbishment. the staff were polite and helpful as always. The restaurant food and service was very good.

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Helpful?
Thank parkey2
Management response:

Good afternoon, thanking you to have written to us after your stay, hopping to welcome you again, best regards Marie-Laure

UK
Reviewed 22 September 2016

We stayed for one night breaking our return journey back to U.K. The reception and room were good although we found sound proofing lacking. We went to the restaurant and there were only 3 staff including the chef and a packed restaurant. Service was slow because of this and food sat for a while after the bell had been rung...

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Helpful?
1Thank GLWUk
Management response:

Sir, I remember perfectly your stay and we had the opportunity to exchange together. I am absolutely sorry that you have not communicated to me your difficulties and believe that we have done our utmost to satisfy you especially for the soup of your sick wife. I think there was a problem of mail if Accor did not answer you...

Bergerac, France
Reviewed 22 September 2016

Excellent refurbished reception and bar/restaurant but second floor room and landing very 'tired' and in need of complete refurbishment. Carpets badly stained and room extremely 'tatty'. Only redeeming feature was competitive price.

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Helpful?
Thank repeck3
Management response:

Thank you very much for your comment I am pleased to announce that the renovation works of the rooms have begun and that you will soon discover our rooms at the height of our common spaces. Thank you for trusting the Novotel Orléans Saint Jean de Braye Best regards Mme Belmonte

Barnet
Reviewed 29 August 2016 via mobile

We stayed on a 24 degree day and 16 degree night and it was warm to get to sleep. The pool is a refreshing plus to the journey as we travel from the med to Calais. The restaurant looked smart but we eat next door. Beds comfy and generally ok hotel. Air con needs sorting - I hope the management...

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Helpful?
Thank JoefromBarnet
Management response:
Google Translation

Merci d'avoir fait part de votre commentaire J'ai le plaisir de vous informer que les chambres vont être toutes rénovées...

Norwich, United Kingdom
Reviewed 29 August 2016

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Helpful?
Thank rachelnorwich2016
Management response:

Battisford
Reviewed 23 August 2016

We had a superior room, but the carpets and decor were shabby and dated. The bar has been modernised but looks unfriendly and no-one goes there - which is just as well as it is never staffed and you can never get served. The drinks are eye wateringly expensive in any case. The hotel is clean and the beds were...

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Helpful?
Thank plocktonboy
Amsterdam
Reviewed 4 August 2016 via mobile

Probably my fault for not checking the details but I expect air conditioning in a major hotel chain at the end of July! The room was hot, there were no fans available & when you opened the window, you got eaten by mosquitos as there are no screens (sheers don't help keep them out). Outside of that, we had a...

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Helpful?
Thank AmsterdamDame
Birmingham
Reviewed 31 July 2016 via mobile

I booked this place as an overnight stop and rest for the kids on our way further south. When we arrived we had more than a little shock. I'll dispense with the room first - it was totally outdated and tired, but it was adequate and there are photos and reviews from other travellers about the rooms. The pool was...

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Helpful?
Thank DRKKB
Reykjavik, Iceland
Reviewed 25 July 2016

The hotel was under renovations and it effected our stay. One of our hotel room had a really bad smooking smell and the swimming pool was closed. The starf was really frindley and the food (both breakfast and dinner) were good. The hotel is located far from Orleans.

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Helpful?
Thank rallan2016379

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Novotel Orleans Saint Jean de Braye is a hotel close to the A71 and the A19, 10 minutes from the center of Orleans and in the heart of the Orleans Est business park. It has 107 modern rooms, as well as multi-purpose meeting rooms, and is the perfect location for your business trips or relaxing family breaks, with a wooded park, a pool, a terrace and outdoor games. The Novotel Cafe offers contemporary catering. Free car park. ... more   less 

Additional Information about Novotel Orleans Saint Jean de Braye

Address: 145 avenue de Verdun, 45800 Saint-Jean-de-Braye, France (Formerly Novotel Orleans Charbonniere)
Region: France > Centre-Val de Loire > Loiret > Saint-Jean-de-Braye
Price Range: $74 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Orleans Saint Jean de Braye 4*
Number of rooms: 107
Reservation Options:
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Also Known As:
Novotel Orleans Charbonniere Hotel Saint-Jean-De-Braye
Saint-Jean-De-Braye Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Orleans Saint Jean de Braye staff and other travellers.
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Questions? Get answers from Novotel Orleans Saint Jean de Braye staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check when rooms last refurbished prior to booking”
 of 5 bubbles repeck3, 22 Sep 2016 | Read review
“fourth floor suite had plenty of room”
 of 5 bubbles gan_zDublin_Ireland, 19 Jul 2016 | Read review
“Our room looking over the carpark was so quiet. For me better than a good view.”
 of 5 bubbles hilrox2015, 5 Sep 2015 | Read review
“Ask for a room at the back, because a lot of traffic on road in front. If you want to eat diner, try the Italian next door (=nice).”
 of 5 bubbles OxfordRoad1418, 22 Jul 2015 | Read review
“Rooms overlooking the garden have a better outlook.”
  • bathroom
 of 5 bubbles duffer432014, 27 Nov 2014 | Read review
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