Impéria Hôtel & Suites St-Eustache

Impéria Hôtel & Suites St-Eustache

570, rue Dubois, Saint-Eustache, Quebec J7P 0B3 Canada
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Room & Suite (39)
Dining (5)

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About

3.5
#1 of 3 hotels in Saint-Eustache
3.9 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
3.5 of 5 bubbles
Service
3.6 of 5 bubbles
Value
At Impéria Hôtel & Suites, you’ll find the warm, courteous atmosphere on which we’ve built our reputation. Available, attentive staff welcome you to one of our establishments strategically located close to all the services and business areas as well as a host of activities for any type of stay! Featuring comfort and refinement, Impéria Hôtel & Suites offers you everything you need for an unforgettable stay. Enjoy rooms that are modern, connected, and equipped with state-of-the-art amenities. Be smart, be Impéria!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Parking
Wifi
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
Room features
Air conditioning
Microwave
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Mid-range
Languages Spoken
French

Location

570, rue Dubois, Saint-Eustache, Quebec J7P 0B3 Canada
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 40 out of 100
40
Pierre Elliott Trudeau Intl Airport
16.6 km
See all flights
Montreal-Mirabel Intl Airport
15.3 km
See all flights
186Reviews2Q+A14Room tips
Traveller rating
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Detailed Reviews
Sylvie G wrote a review Aug 2021
Toronto, Canada121 contributions69 helpful votes
4.0 of 5 bubbles
Stayed there in late July 2021 and was very impressed with the cleanliness and professional approach of all the staff. It wasn't the best of circumstances for the two night stay but everything was clean and location was ideal. Lots of little places to order food from for delivery and the hotel actually allowed delivery right to the room door. Overall, really liked this little place and would stay there again in a heartbeat!
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Date of stay: July 2021
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cindy Lafrance, Autre at Impéria Hôtel & Suites St-Eustache
Responded Sep 10, 2021
Bonjour Sylvie G, Thank you for your excellent comments during your last stay. We assure you that they will be shared with our entire team. We look forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Catlet wrote a review May 2022
Ottawa, Canada16 contributions1 helpful vote
4.0 of 5 bubbles
Nice lobby, free parking, let us check in early which allowed us to relax before getting ready for a wedding in the area. Clean room, comfortable bed unfortunately it started shaking at 2:15 am when they were moving walls /furniture underneath us in the ballroom! We heard the party slightly but it was late and we were exhausted when we went to bed. Highly recommed avoiding those rooms on the 2nd floor. Nice to have Nespresso in morning. It is close to good breakfast restaurants as restaurant onsite not open yet.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cindy Lafrance, Autre at Impéria Hôtel & Suites St-Eustache
Responded May 18, 2022
Bonjour Catlet57, First of all, I would like to thank you for choosing Imperia Hotel & Suites for your recent stay in St-Eustache. I am very happy to know that your stay with us went well. I'm sorry for the noise coming from the banquet hall. We do our best to satisfy our guests and appreciate your comments. See you soon !!
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Gregory B wrote a review Oct 2020
Barrie, Canada51 contributions35 helpful votes
4.0 of 5 bubbles
Booked a night at this hotel based on it's proximity to where I needed to be the following morning. The clean, modern look is good for a hotel and the Imperia has that in spades. Clean, comfortable room. Nice shower. Comfy bed. There's an A&W next door for grabbing a fast food breakfast. There is a restaurant, but with things being the way they are, I chose not to try it. They have two Tesla chargers and two J1772 chargers; being able to charge overnight was a bonus. If I'm back this way again I'd certainly repeat.
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dalia wrote a review Dec 2020
2 contributions
5.0 of 5 bubbles
We stayed at the Imperia Hotel in St-Eustache recently and by far exceeded our expectations. Starting from the warm welcome and effective responsiveness from the receptionist (Chelsea), to the Cleanliness of the room, and even the great food prepared by the restaurant NOVO.

Especially during a worldwide Health Crisis (COVID-19), I felt safe, the hotel was properly adapted and clean to keep their guests & staff safe. If you are planning for a getaway, don't think twice, and check them out.
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Date of stay: December 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Book their suite! It's really spacious and comfortable.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nikolas Salouros, Innkeeper at Impéria Hôtel & Suites St-Eustache
Responded Dec 15, 2020
Dear dcgonzalez, First of all, I would like to thank you for choosing Impéria Hôtels & Suites for your recent stay in St-Eustache. I am very happy to know that your overnight stay with us went well and that you particularly liked the welcome of Chelsea and the comfort and cleanliness of our establishment. On behalf of myself and the entire team, we thank you for your good comments. I assure you that they will be shared with our entire team. I take this opportunity to wish you Merry Christmas and a Happy New Year 2021. See you soon CINDY LAFRANCE Directrice de l’hébergement | Hospitality director 450 472 3336 poste 104 | 1 888 472 3336 www.imperiahotel.com
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Bob Ness wrote a review Dec 2021
Centre Wellington, Canada6 contributions
1.0 of 5 bubbles
Note: This is not a bad review of the hotel it's about Booking. com
The Hotel is great.
I cancelled our 2 day stay there 3 days in advance because of Covid and Booking.com would not refund a red cent. Customer service for Booking. com sucks.
I know this appears on the hotels (side) of the information but it's the only way I could get this out about how Booking.com are cheap and insensitive about refunds especially under Covid conditions.
Regards
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gypsycontessa wrote a review Nov 2022
Merritt, Canada82 contributions31 helpful votes
5.0 of 5 bubbles
Spotless with outstanding customer service. I had arrived late at night to a horror-show hotel in Dorval and needed a safe place FAST. The level of customer service and attitude at the Imperia is superb. I was treated like I was in a 5-star, $500+ night hotel, at a super-reasonable price. Clean, quiet, safe, luxurious, but it is the staff that made my stay the best of 2022!
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Date of stay: October 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: If you are a noisy person - stay away and leave this as a perfect place for the rest of us!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cindy Lafrance, Autre at Impéria Hôtel & Suites St-Eustache
Responded Nov 24, 2022
Bonjour Gypsycontessa, Thank you for your excellent comments during your last stay. We assure you that they will be shared with our entire team. Looking forward to welcoming you again.
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Deni E wrote a review Dec 2023
1 contribution
5.0 of 5 bubbles
Excellent ownership, management and staff!! Restaurant is excellent!! Hotel general area, rooms and pool area was spotless!!! I highly recommend this hotel!!! Thank you Noel (the owner) for the great experience!!
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Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cindy Lafrance, Autre at Impéria Hôtel & Suites St-Eustache
Responded Jan 10, 2024
Bonjour 22denie, We thank you for your excellent comments following your last stay. We are happy that you enjoyed the Imperia experience. Looking forward to welcoming you again.
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pacificislandjane wrote a review Jun 2008
Parksville34 contributions49 helpful votes
1.0 of 5 bubbles
I just stayed at this hotel for 5 nights on a business trip. If I had a choice, I would have left after the first night. It was possibly the most unfriendly, unhelpful, cold hotel I have ever stayed in. The reception staff were very reluctant to communicate in English; there was no tea/coffee service in room; I could not find the "coffee service" which was supposed to located in the lobby and with the attitude of the staff I was not about to ask again. The room rate was to include breakfast, but the breakfast was not available until after I had to be at my conference. The hotel was unwilling to accommodate this, despite the fact that several of us were in the same boat. On checking out I noticed I had been charged for two corporate breakfasts on my first night. I complained, I had not had any breakfast, let alone two. The hotel clerk refused to amend the bill. They also refused to charge the account to the company which had been pre-arranged, and I ended up paying the whole bill on my own credit card and will have to seek reimbursement. Frankly, I would not stay there again. It may be clean and new but they have a very long way to go in achieving barely acceptable customer service levels. My colleagues were visiting from the States, and were literally counting the hours till they could get out of there.
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Date of stay: June 2008
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesCheck-in / front desk
1.0 of 5 bubblesService
3.0 of 5 bubblesBusiness service (e.g., internet access)
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
carltoronto wrote a review Apr 2012
Frankfurt, Germany46 contributions88 helpful votes
4.0 of 5 bubbles
We stayed 2 nights at the hotel and found it to be very nice. Clean and modern. No complaints. The kids loved the pool especially as it has shallow areas that they could play in and still have fun. It's about a 15 minute drive on the highway to Mirabel and is located around the corner from restaurants, grocery store, etc.
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Date of stay: April 2012
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John D, General Manager at Impéria Hôtel & Suites St-Eustache
Responded Nov 30, 2012
Dear Guest, Thank you very much for staying with us and for your comments. I am verry happy you enjoyed your stay. We look foward to your next visit. Please accept, the expression of my most humble greetings. John Despard Impéria hôtel & Suites Saint-Eustache
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Neptune75 wrote a review Jan 2012
Calgary, Canada50 contributions42 helpful votes
5.0 of 5 bubbles
As far as accommodations for a business trip I will strongly recommend this hotel! The location was ideal for my business in Boisbriand and was within a reasonable taxi fare from the airport. The restaurant and bar was fabulous with arguably one of the best steaks I've eaten, excellent & knowledgable staff and great selection of drinks. The hotel itself was stylish and very comfortable and whilst I've read other reviews identifying the staff for improvement I found them to be excellent.
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Date of stay: January 2012
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John D, General Manager at Impéria Hôtel & Suites St-Eustache
Responded Nov 30, 2012
Dear Guest, Thank you for your comments. We look forward to your next stay and appreciate your business. Please accept, the expression of my most humble greetings. John Despard Impéria hôtel & Suites Saint-Eustache
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Saint-Eustache area.
PRICE RANGE
C$168 - C$245 (Based on Average Rates for a Standard Room)
LOCATION
CanadaQuebecSaint-Eustache
NUMBER OF ROOMS
72
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Impéria Hôtel & Suites St-Eustache - UPDATED Prices, Reviews & Photos

Frequently Asked Questions about Impéria Hôtel & Suites St-Eustache
Which popular attractions are close to Impéria Hôtel & Suites St-Eustache?
Nearby attractions include Le Zenith (0.7 km), Cinéma Saint-Eustache (0.7 km), and Billard Le Patriote (0.8 km).
What are some of the property amenities at Impéria Hôtel & Suites St-Eustache?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Impéria Hôtel & Suites St-Eustache?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Impéria Hôtel & Suites St-Eustache?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Impéria Hôtel & Suites St-Eustache?
Yes, free parking is available to guests.
What are some restaurants close to Impéria Hôtel & Suites St-Eustache?
Conveniently located restaurants include Restaurant Fellini, Restaurant Sake, and Texas Star Restaurant.
Are there opportunities to exercise at Impéria Hôtel & Suites St-Eustache?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Impéria Hôtel & Suites St-Eustache?
Yes, dry cleaning and laundry service are offered to guests.
Does Impéria Hôtel & Suites St-Eustache offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Impéria Hôtel & Suites St-Eustache?
Many travellers enjoy visiting Moulin Legare (2.8 km).
Is Impéria Hôtel & Suites St-Eustache accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.
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