Gasthaus Zur Waldegg, BW Signature Collection

Gasthaus Zur Waldegg, BW Signature Collection

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Room & Suite (9)
Restaurant
Dining (3)

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About

4.0
#3 of 3 hotels in Horw
3.7 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
3.3 of 5 bubbles
Value
The Gasthaus Zur Waldegg, BW Signature Collection continues Best Western Hotels & Resort's rich history - always providing guests with a stylishly unique hotel experience. Located in Lucerne-Horw,LU, this carefully chosen upper-midscale hotel has been selected for their ability to offer travelers seeking a unique and memorable stay at an outstanding value.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Newspaper
Express check-in / check-out
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Special diet menus
Vending machine
Non-smoking hotel
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Room service
Flatscreen TV
Radio
Bath / shower
Safe
Wake-up service / alarm clock
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Trendy
Mid-range
Languages Spoken
English, French, German, Italian

Location

Kantonsstrasse 8, Horw 6048 Switzerland
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 55 out of 100
55
Zurich Airport
51.9 km
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Belp Airport
62.5 km
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90Reviews0Q+A9Room tips
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Detailed Reviews
Garry Gabbitas wrote a review Dec 2023
2 contributions
3.0 of 5 bubbles
We stayed here over Christmas on a Leger coach holiday.
I have mixed views about this hotel.
The bedrooms are very comfortable and the bathroom is as good as any we have had on a coach holiday.

The down side is the facilities. The food was basic but good, however there was no choice. It was a set menu each night.
Also the bar is no longer used (as we were told). This meant that if visitors wanted a drink after dinner, they had to remain at the dining table, or use one of the two high tables and stools in the reception. While we are OK with tall tables, it wasn't to everyone's taste, and space was limited in any case.

We wouldn't want to visit this hotel again.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manuela Hausner, General Manager at Gasthaus Zur Waldegg, BW Signature Collection
Responded Feb 7, 2024
Guten Tag lieber Gast. Vielen Dank für die Rückmeldung über Ihren Aufenthalt bei uns. Es freut uns sehr, dass Ihnen die Ausstattung unserer Zimmer gefallen hat. Schade ist allerdings, dass Sie mit den Leistungen rund um das Restaurant nicht zufrieden waren, und der Besuch mit Ihrer Gruppe somit nicht Ihren Wünschen und Vorstellungen entsprochen hat. Die Beschränkung auf ein einheitliches Gericht, und die Auswahl der servierten Menüs wurde im Vorfeld durch das Reisebüro bestimmt und festgelegt. Ebenso war das Reisebüro von Anfang an darüber informiert, dass die Bar nicht geöffnet ist. Es bestand jedoch täglich vor und nach dem Essen die Möglichkeit Getränke an nicht gedeckten Tischen im Restaurant einzunehmen. Bezüglich der Tischwahl bietet unser Restaurant Platz für 60 Personen. Wir wollten die Gruppe mit 20 Personen nicht im gesamten Restaurant verteilen, weshalb wir uns für eine Hälfte des Restaurants enschieden haben. Falls Ihnen dies zu eng war hätten wir Ihnen auf Nachfrage sehr gerne einen separaten Tisch und auf Wunsch sogar in einem separaten Raum aufgedeckt. Wir nehmen jede Kritik ernst, um aus unseren Fehlern zu lernen und die Leistungen für unsere Gäste stets zu verbessern. Die aufgeführten Punkte rechtfertigen unserer Meinung nach allerdings keine Bewertung mit nur 3 Punkten. Wir bedanken uns trotzdem für das Feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ArshjitS wrote a review Feb 2020
2 contributions
5.0 of 5 bubbles
Pretty good room... clean quite equipped with modern equipment. I checked in around midnight... reception was closed I had to go thru bar... but staff was very nice and friendly.. overall good. I will stay again
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Review collected in partnership with Best Western
Date of stay: February 2020
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
subithere wrote a review Feb 2019
Klamath Falls, Oregon193 contributions69 helpful votes
4.0 of 5 bubbles
Pretty low key reception/check in. Our room was quite, comfortable and updated. Many stairs. There was good parking. Found places to eat and a grocery store within walking distance. We decided to pass on the $18.00 breakfast.
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Date of stay: May 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manuela H, Hotel-Kommunikationsfachmann in Ausbildung at Gasthaus Zur Waldegg, BW Signature Collection
Responded Mar 18, 2019
Dear Guest, Thank you for your Feedback. We are happy that you enjoyed your stay with us. Indeed our House does have quite a lot of stairs, at the moment we are investigating a possible location for an elevator. We hope to welcome you again in the future. Kind regards your Hotel Waldegg Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Manisha wrote a review Jun 10
Gurugram (Gurgaon), India7 contributions1 helpful vote
1.0 of 5 bubbles
No reception , understaffed hotel ,inattentive staff , zero hospitality.
The room 326 is like an attic on the fifth floor . There is no lift up to the floor . One has to carry all luggage oneself 2 nd floor onwards on serpentine staircase !
We checked in on 10 th , there was no reception and we were wrongly directed to 3rd floor instead of second floor. We took 15 minutes to only figure out the location of the room ! Horrible experience!
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Date of stay: June 2024Trip type: Travelled with family
Room Tip: Avoid 326 for sure
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julie V wrote a review Jun 2017
Jacksonville, Florida3 contributions5 helpful votes
1.0 of 5 bubbles
No A/C, no lift, wifi never worked. It was not convenient to Lucerne. Restaurant was overpriced and there were few options nearby. To get to our floor, we had to go up a flight of stairs, down a hall, down a flight around a corner then up two flights. Ridiculous!
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Review collected in partnership with Best Western
Date of stay: May 2017
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Matt T wrote a review Sep 2018
Calgary, Canada19 contributions22 helpful votes
4.0 of 5 bubbles
Bus stop is 1 minute walk from the hotel and a 5 minute ride to the main station. Unfortunately, this hotel doesn't fall within Lucerne officially so we were ineligible for a Lucerne pass, not a big deal.

Breakfast was simple and delicious, room was fine.

No welcome gift for being diamond select member which was disappointing.
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Date of stay: August 2018
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Manuela H, Hotel-Kommunikationsfachmann in Ausbildung at Gasthaus Zur Waldegg, BW Signature Collection
Responded Mar 21, 2019
Dear Guest, Thank you for your feedback. We are happy that you liked your overall stay with us. Indeed we are just outside the borders of Lucerne, wherefor we can not provide this advantage. Kind regards your Hotel Waldegg Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vaibhav W wrote a review Sep 2017
6th of October City, Egypt24 contributions30 helpful votes
4.0 of 5 bubbles
The rooms were quite big but you need to mind your head moving around the bed due to low height of the ceiling. The rooms are quite comfortable. The location is quite & cosy.
Bus no 20 which operates at frequency of 15 mins helps you connect you to all the places you want to travel too station, old city, Pilatus, etc.
You can access lots of restaurants nearby as well with bus no 20 & around all near Lucerne.
The breakfast is quite descent with various options.
The bad part of the room was the dehumidifier you cant sleep without it & if you turn it on it makes lots & lots of noise.
The staff was not very kids friendly on 1st day old lady in the restaurant tried to discipline both my kids 4 years & 1 year old. Upon asking recommendations i was told by the same lady that its all mentioned in the menu - we just walked out of the restaurant & enjoyed eating elsewhere.
Last bad thing is that there is no elevator & no help - so you need to carry your bags all the way up & down.
Overall would recommend staying in the hotel & if you have kids keep them away from the old lady :)
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Date of stay: September 2017
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Irina H wrote a review May 2017
Orlando, Florida36 contributions13 helpful votes
4.0 of 5 bubbles
About an hour from the Zurich airport, amazing views of the mountains! Friendly staff, clean bedroom, good breakfast (no eggs), walking distance from a mini-market and a pizza restaurant. Rooms are small yet modern and cozy! I could stay here a full week! The only reason why I wouldn't give it 5 points is because there is no elevator but a lot of stairs! We had to carry our luggage up and downstairs.
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Date of stay: May 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John F wrote a review Aug 2016
London, United Kingdom12 contributions7 helpful votes
4.0 of 5 bubbles
Building originally built 1871 so has got character but inside has been completely refurbished in the last 18 months.
Very pleasant staff and nicely decorated.Rooms of average size with smallish bathroom but big enough.No aircon or lift but ample free parking,wifi good and believe it or not a minibar on landing to help yourself and then fill in a form and hand to reception,how trusting is that these days.
breakfast simply but adequate ( no hot food ).
Not much to do in village but lucerne with is only 5-10 mins away by car definitely worth a visit
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Date of stay: August 2016Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Family-Soulsby wrote a review Jul 2016
The Netherlands63 contributions21 helpful votes
4.0 of 5 bubbles
Separate room for the lids, great shower and huge. Couldn't have asked for more. Okay, its a little dark, but when staying only one night, that was not an issue. Highly recommended and the same price as two double rooms, so okay there. Just don't book the room when we're there next!
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Date of stay: July 2016
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Family room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
C$294 - C$361 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Best Western Hotel Waldegg
LOCATION
SwitzerlandCanton of LucerneHorw
NUMBER OF ROOMS
22
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Gasthaus Zur Waldegg, BW Signature Collection - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Gasthaus Zur Waldegg, BW Signature Collection
Which popular attractions are close to Gasthaus Zur Waldegg, BW Signature Collection?
Nearby attractions include swissporarena (0.9 km), Hallenbad Allmend Luzern (0.7 km), and Boutique EigenArt-Design (0.7 km).
What are some of the property amenities at Gasthaus Zur Waldegg, BW Signature Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Gasthaus Zur Waldegg, BW Signature Collection?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Gasthaus Zur Waldegg, BW Signature Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Gasthaus Zur Waldegg, BW Signature Collection?
Yes, free parking is available to guests.
What are some restaurants close to Gasthaus Zur Waldegg, BW Signature Collection?
Conveniently located restaurants include La Grotta, Osteria Pizzeria Enzian, and Kuonimatt Steakhouse & Pizzeria.
Is Gasthaus Zur Waldegg, BW Signature Collection located near the city centre?
Yes, it is 0.8 km away from the centre of Horw.
Are pets allowed at Gasthaus Zur Waldegg, BW Signature Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Gasthaus Zur Waldegg, BW Signature Collection?
The staff speaks multiple languages, including English, French, German, and Italian.
Are there any historical sites close to Gasthaus Zur Waldegg, BW Signature Collection?
Many travellers enjoy visiting Musegg Wall (3.2 km), Nadelwehr (2.8 km), and Rathaus Stadt Luzern (2.9 km).
Is Gasthaus Zur Waldegg, BW Signature Collection accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.
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