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Bintan Lagoon Resort

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Bintan Lagoon Resort
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2,474 Reviews from our TripAdvisor Community

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Showing 2,246: English reviews
Reviewed yesterday NEW

The resort is perfect for a family holiday. It is a place perfect for relaxation. However, the place is overpriced on all additionals. The food at all the restaurants is overpriced for the quality delivered, and by quality I mean the taste, presentation as well variety. Most of the places that you want to visit are reasonably far off and...

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Helpful?
Thank Ashish S
London, United Kingdom
Reviewed 2 days ago NEW

Spent 4 days at Blue Lagoon,with daughter,granddaughter and wife. Just bullet points here, Weather was amazing just one storm. Staff in general excellent,one or two small hiccups,soon resolved WiFi was almost non existent. Beach just fantastic,sea clean,very little shade though. Hotel was very clean everywhere, Prices in general were pretty steep,visited Fiesta twice first time buffet,which was just above average,second...

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Helpful?
Thank IAN G G
Semarang, Indonesia
Reviewed 3 days ago NEW

it is charming, huge lobby area with 2 front desk area. got some restaurant main resto, western, japanese, chinese and seafood. Got 2 pool with bar one of them. As long as you walk you mostly say foreigner and golfer. Yes this is a good place especially the beach.

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Helpful?
Thank Faried N
Bucharest, Romania
Reviewed 1 week ago NEW

Overall service is good, staff is friendly and receptive, rooms are far from being 4 star rated ( ex.our bath tub had leaks- water reach room floor, we reported this problem, nobody fix-it in 3 days), location is beautiful (the trees, birds` chirpings,the beach , the golf terrain near this hotel).We visited this place from december 30 to january 3,...

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Helpful?
Thank Cristian G
Singapore
Reviewed 1 week ago

We visited Bintan Lagoon Resort between Jan 2nd - Jan 6th, this was our second stay at the resort. Although, they have brilliant staff and beach is clean with white sands. We were a bit disappointed. We booked 2 rooms, for one Air Con didn't work properly and in another Bathroom doors couldn't closed. Bathroom door was fixed on 3rd...

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Helpful?
Thank Shaishav M
Reviewed 1 week ago

I have been a regular guest at the Bintan Lagoon Resort for a number of years. I have stayed as a golfing single and also in the company of my wife and friends from various countries. There is no doubting the venue. The grounds are lovely, and facilities excellent. Firstly the good news as a result of my latest trip...

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Thank Kym R
Chennai (Madras), India
Reviewed 2 weeks ago

Stayed with family for 2 nights & 3 days from 2nd to 4th January 2017. There are a lot of positives about this resort but huge man made negatives as well which can easily be corrected . Positives are Good facilities, Good rooms & good house keeping , Staff are very friendly & exceptionally helpful at the concierge area ,...

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Helpful?
Thank Ajitkumar17
Moe_Ibrahim_BLR, General Manager at Bintan Lagoon Resort, responded to this review

Dear Ajitkumar17, I agree that our best assets are our staff. They are friendly, helpful and they go out of their way to ensure that our guests have a great time. Management works hard to instill this culture into all employees. Unfortunately, at times, things break down. Sometimes it may be a lift, and sometimes it may be a new...

Reviewed 2 weeks ago via mobile

Good place for short getaway close to Singapore. Very relaxing. Recommend to book a villa. Our booking came with the bbq set so it was a different experience for us. The staff would bring the pre marinated stuff and set-up the bbq pit for you. When you book the villa, it would come with the buggy which you can use...

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Helpful?
Thank Jennifer J
Moe_Ibrahim_BLR, General Manager at Bintan Lagoon Resort, responded to this review

Dear Jennifer J, The Villa BBQ package has been a runaway success with our guests! It's amazing how many different types of experiences you can have at BLR. Staying in a villa is quite different versus staying in the hotel. The same goes for when you come with a family, or a group of friends. There is just so much...

Reviewed 2 weeks ago via mobile

Check the food prices properly and make sure the govt and service tax charges are properly computed even they provide you with a receipt coz staff will purposely put some $5-10 unknown charges that leaves no explanations at all if you caught them...the foods are all good in the complimentary breakfast including the room service menus but just way too...

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Helpful?
Thank Grad V
Moe_Ibrahim_BLR, General Manager at Bintan Lagoon Resort, responded to this review

Dear Grad V, Only 2 stars? Certainly we're better than that!!! But you'll be happy to know that we've just hired a new team of chefs and all of our menus are under review. So that means new dishes, new prices, and a brand new experience waiting for you at BLR on your next visit. When it comes to families,...

Singapore, Singapore
Reviewed 2 weeks ago

All the staff are very friendly and attentive. We get greted everywhere we went. We love the restaurant by the beach, romantic ambience, went there twice for dinner. Special thank you to Chef Ghulam for meeting our special request for crispsy prata, one of the best eaten plus the delicious Indian curries.

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Helpful?
Thank sherlykan
Moe_Ibrahim_BLR, General Manager at Bintan Lagoon Resort, responded to this review

Dear Sherlykan, Our beach restaurant is Nelayan. Just as I'm typing this reply, the Chef is hard at work at updating the menu. But as you have realised, if you have a special request, our chefs will do everything they can to make your wish appear on a plate. So don't fret. If we change things up, but you're craving...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Bintan Lagoon Resort an Indonesian style resort with 470 rooms, villas and suites. A tropical paradise, only 75 minutes by our own private high speed ferry from Singapore direct to the resort. The resort has its own immigration terminal and fast track service. Sitting on the magnificent Pasir Panjang Beach, overlooking the South China Sea the 1.5Km beach is tranquil and unspoilt. Bintan Lagoon Resort is a tropical haven with over 300 hectares (766 acres)and includes 2 stunning championship golf course designed by Jack Nicholas, and Ian Baker Finch. The resort provides excellent meeting, incentive and team building facilities catering to groups from 10 to 1,000 people. Whether it is a family holiday, weekend break, romantic spa indulged getaway, a golfing break, or a company event in Paradise we are waiting to assist you. ... more   less 

Additional Information about Bintan Lagoon Resort

Address: Jl. Indera Segara site A12 | Bintan Utara, Lagoi, Riau Islands Province 29155, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Lagoi
Price Range: $107 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bintan Lagoon Resort 4*
Number of rooms: 470
Reservation Options:
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Also Known As:
Bintan Lagoon Hotel Lagoi
Bintan Lagoon Resort Bintan Island/Lagoi
Hotel Style:
#4 On the Beach Hotel in Lagoi
#4 Luxury Hotel in Lagoi
#4 Spa Hotel in Lagoi
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Questions & Answers

Here's what travellers have asked, with answers from Bintan Lagoon Resort staff and other travellers.
46 questions
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Questions? Get answers from Bintan Lagoon Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view rooms have a perfect view and having tea in the balcony in the morning is a perfect start to the day”
 of 5 bubbles ashishs193, 18 Jan 2017 | Read review
“Ask for beach-view rooms”
  • Bathroon is clean , but might hide installation malfunctions (leaks)
  • If your room have beach view, it`s something you will surelly enjoy !
  • Room is big enough for 2 person , beds are large and confortable
 of 5 bubbles 614cristiang, 12 Jan 2017 | Read review
“Excellent Staff, Good Pool, Opt for Rooms closer to Lobby, Inquire about Watersports and activities before booking.”
 of 5 bubbles shaishavm, 12 Jan 2017 | Read review
“Get room with last number higher than 20 e.g. 320+ otherwise you will have a long walk to the central facilities. Sea View Deluxe better”
 of 5 bubbles 978kymr, 10 Jan 2017 | Read review
“Ask for Seafacing Deluxe rooms. Villas are also there but more expensive.”
 of 5 bubbles Ajitkumar17, 5 Jan 2017 | Read review
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