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Swiss-Garden Beach Resort Kuantan

CancelonUS$58*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$68*
US$58*
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US$61*
US$61*
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Swiss-Garden Beach Resort Kuantan
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939 Reviews from our TripAdvisor Community

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Showing 846: English reviews
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Kuala Lumpur, Malaysia
Reviewed 2 days ago NEW

The room was nice with basic amenities , neat and clean, and smells good too. Our kids enjoy the beach-front scenery and off to kid's pool for an hour. There's a quit choices of nice food stall/restaurant nearby the hotel for those who prefer to explore local food outside. So far we have a good time at the hotel and...

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Helpful?
Thank nrsyknbhssn
Reviewed 4 days ago NEW

4 years ago I was here with my family and we are in love with the foods for breakfast..so much choices..taste was great. Worth the prize at that time. Last week when i come back, the breakfast is already double the prize (understandable) but the quality is totally drop. Not much choices, the taste is just so so. The room...

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Helpful?
1Thank NA N
Manchester
Reviewed 1 week ago

I stayed here for a week while i was on business nearby. The hotel is in a fantastic location, right on the beach-front, with it's own patch straight onto the beach. My room was huge, and very comfortable... although it seemed to get hotter over the week, i don't know if there was an issue with the air-con. I was...

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Helpful?
1Thank twistedwheelnut
Raymond L, Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Dear Twistedwheelnut, Thank you for taking the time to share your Swiss-Garden Beach Resort, Kuantan experience with other travelers on TripAdvisor. We appreciated and delighted to read that you enjoyed your stay with us and your dining experience at out outlets. I am thrilled that you are enjoyed the service, facilities and location and had a great memorable vacation in...

Kuala Lumpur, Malaysia
Reviewed 1 week ago via mobile

I booked deluxe room... Room - spacious with complete facilities with ready hairdryer and iron/ironboard Bathroom - clean and have bath tub Hotel staff - friendly and helpful Hotel facilities - ample carpark. Big swimming pool. Wifi a bit slow during night. Breakfast - wide selection but need to improve on the flavour Others - nice beach and near to...

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Helpful?
Thank Nazim N
Raymond L, Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Dear En Nazim N, Thank you for staying with us at the Swiss-Garden Beach Resort, Kuantan. We thank you for taking the time to give us your valuable feedback, our were indeed glad that you had complimented on their services rendered and we will share your kind words of appreciation to the rest of the team who I am sure...

Reviewed 3 weeks ago via mobile

We stayed for 7 nights at the resort. The pool and grounds are nice. Lots of large groups use the resort, so at times you feel like an annoyance. Buffet breakfast has lots of options, but staff were confused about how much to charge if not included in the booking. We had to ask for return of our laundry, there...

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Helpful?
1Thank Tina S
Raymond L, Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Dear TinaS, First and foremost, we would like to thank you for selecting Swiss-Garden Beach Resort Kuantan as your accommodation choice and for sharing your experience with us. The inconveniences encountered during your recent stay are extremely regretted. We have reviewed your comments with great concern as it is deemed necessary to improve in line with our goal to continuously...

Reviewed 3 weeks ago

1)Very comfy, clean, spacious & nice modern designed rooms with balcony that has nice view. 2) Nice, courteous staff & very2 helpful staff. 3)The hotel Front Desk MsFariza is very friendly and good services. Thanks for helping us! 3)Good location and good service. I love it..favourite hotel so far in kuantan. will come back!! :*

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Helpful?
Thank Sharifah Z
Raymond L, Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Dear Sharifah Z, Thank you for staying with us at Swiss-Garden Beach Resort, Kuantan. It was indeed a pleasure having you with us recently and we like to express our sincerest appreciation for your kind patronage. Thank you for sharing your experiences on our resort's facilities and services during your recent stay. We are pleased to read that you had...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago via mobile

Yet another impulsive last minute decision on labour day weekend. Used up a large chunk of my valuable Agoda rewards points to book a sea view deluxe suite at this hotel. Despite it being already 5pm, the room was not ready when we arrived had back to back full occupancy" said the reception officer as if it is a perfectly...

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Helpful?
1Thank Iskandar
Raymond L, Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Dear Iskandar, Thank you for staying with us at the Swiss-Garden Beach Resort, Kuantan. First and foremost we would like to apologize for the poor standards of service that you had experienced during your stay with us and it is regrettable to read that our services and consequently your stay did not meet your expectations but rest assured that your...

Malaysia
Reviewed 3 weeks ago

This property indeed has seen better days but it is one of the well maintained and clean beach side hotel ive ever visited. The staffs that we met were all friendly. The check in staff tried to accommodate my request for early check in with smiles and patient. The staffs at the restaurant were also attentive and friendly though not...

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Helpful?
Thank KayTon83
Raymond L, Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Dear KayTon83, Thank you for staying at Swiss-Garden Beach Resort, Kuantan. It is a pleasure getting such kind post, thank you! We greatly appreciate the excellent rating especially your mention of the team's effort, we are all most humble and thankful! Rest assured your feedback on the food prices and the wifi will be addressed, thanks for letting us know....

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago via mobile

Another lovely weekend at the Swiss Garden Resort Kuantan and this hotel is always our only choice. Staff are exceptional and very welcoming. The rooms have all the amenities with a large balcony offering beautiful views of the pool and sea. A short and sweet stay that left us feeling very refreshed and satisfied. May sometimes be quite busy on...

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Helpful?
Thank SurinBalwinderjit
Raymond L, Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Dear Mrs Balwinderjit, Thank you for staying at Swiss-Garden Beach Resort, Kuantan. We are indeed pleased that you enjoyed our hospitality. We truly appreciate hearing from our valued guests and thank you for taking the time to share your wonderful Swiss-Garden experience with fellow travellers. I thank you also for your commendation of our team members and have passed on...

Melbourne, Australia
Reviewed 4 weeks ago via mobile

What a terrible disappointment this hotel was. Our recent stay there started with the foyer, grand looking and a nice view to the pool, unfortunately the excitement ended there. Where do I begin, service was non existent away from reception, no poolside service despite it clearly being advertised, beds as hard as the wooden floors they sat on, buffet breakfast...

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Helpful?
Thank Damien H
Raymond L, Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Dear Damien H, Thank you for sharing your experience with us and I would like to sincerely apologise for the unfortunate experiences that you encountered while staying with us. Please contact me directly so that I can clarify what room you may have stayed in and further investigate this issue. I have also brought your feedback to the attention of...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sky, sea and sun provide a peaceful backdrop to a landscape so alluring it stirs the emotions. The vivid colours of nature's palette glow in the soft tropical light accenting the purity of air, water and land. From the colors of the sunset, to soothing air greeting you with a warm embrace; the newly refurbished Swiss- Garden Beach Resort, Kuantan, offers sensual delights at every turn with the recent completion of its refurbishment exercise. ... more   less 

Additional Information about Swiss-Garden Beach Resort Kuantan

Address: 656-2657 Mukim | Balok Beach, Beserah 26100, Malaysia
Region: Malaysia > Pahang > Kuantan District > Beserah
Price Range: $84 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swiss-Garden Beach Resort Kuantan 4*
Number of rooms: 304
Reservation Options:
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Also Known As:
Swiss-Garden Hotel Kuantan
Swiss-Garden Resort And Spa
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Questions & Answers

Here's what travellers have asked, with answers from Swiss-Garden Beach Resort Kuantan staff and other travellers.
10 questions
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Questions? Get answers from Swiss-Garden Beach Resort Kuantan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best view, best accommodation”
MattGome, 10 Apr 2017 | Read review
“dont come on the weekends”
meir181, 7 Apr 2017 | Read review
“Always request for beach view rooms and confirmed it if possible .”
Zigzagjalan, 29 Mar 2017 | Read review
“Sea facing rooms are scenic. To avoid noise from the pool, request higher floors”
Sarjeet_Sohal, 26 Mar 2017 | Read review
“Some rooms are old (Bad quality of the bed...) BUT there are also plenty refurbished rooms (Many of them are in the lobby floor)”
RONALDODIMATTEO, 25 Mar 2017 | Read review
5 of 5
Cancelon
US$58* /night
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Expedia.comUS$61
Hotwire.comUS$61
ElvolineUS$68
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Prices are for 1 room, 2 adults
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