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Swiss-Garden Beach Resort Kuantan

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Swiss-Garden Beach Resort Kuantan
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896 Reviews from our TripAdvisor Community

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There are newer reviews for Swiss-Garden Beach Resort Kuantan
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Showing 803: English reviews
Reviewed 29 June 2015

I arrived at 5am in the morning and there one check-in staff and i'm very thankful that he offered to give us a SUPER early check in. Very efficient. He also helped with the Wifi connections. 10RM for wifi though. Room looks romantic at night but it looks a little rundown on daylight. The beach is a plus point. it...

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Helpful?
1Thank HimaMarlina
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for staying with us at the Swiss garden Beach Resort. We thank you for the positive feed back during your recent stay and do hope that when you are in Kuantan Swiss garden Beach Resort would be your choice Hotel. Thank You,

Reviewed 29 June 2015 via mobile

Went there for a family trip. Positives: 1) Nice, clean sandy beach with small crabs and beached cockles in the low tide. 2) Good spread of breakfast 3) Family friendly - pool, kids club, play ground. 4) Clean rooms Negatives 1) Garden view not a garden view, overlooked the adjacent plot which has been cleared and laid with red sand....

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Helpful?
Thank suffian s
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for staying with us at the Swiss garden Beach Resort. We are glad that you had enjoyed your stay at our Resort during your recent visit and we also have noted on your comments where further improvements are required. We will strive to further improve and meet guest expectations. We apologize for any inconvenience caused and hope that...

Malaysia
Reviewed 26 June 2015

been there for business trip and family trip. I satisfy with 4th floor room quiet and clean. Ground floor will bit noisy in the morning. their buffet breakfasts and dinner were great. I like thier seafood soup in their Chinese restaurant. Pool and Jacuzzi need to improve, I feel like a bit dirty. A bit far from town but near...

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Helpful?
Thank YingNg729
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

We thank you for staying with us at the Swiss Garden Beach Resort. We are indeed glad that you had enjoyed your stay at our Resort and enjoyed the facilities. We do hope that you would continue to stay with us as on your business trips and if you require any assistance please do not hesitate to contact us. Thank...

Singapore, Singapore
Reviewed 20 June 2015

The hotel is really basic and run down!! We booked two rooms and many of the 'little things' were not working. And the little things matter. What were some of the things? - The in-room safe wasn't working in one room - The fridge in the other room wasn't working - The aircon was not cold enough - The jacuzzi...

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Helpful?
Thank Mandrakelight
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

We thank you for staying with us at the Swiss garden Beach Resort. We truly apologize for the shortcomings during your stay and we have brought up these matters with our team leaders to ensure that improvements are forthcoming. We do hope that you would give us another opportunity to serve you again in the near future and hope that...

Malaysia
Reviewed 18 June 2015

A short get-away during school holidays. The place was fully booked but since we reached on a Thurs and checked out on Sat, it was tolerable. I had purchased the Family Fun Package and it was a good deal which included breakfast for 2 kids, meal vouchers, F&B discounts and an extra bed.Check in and check out was a breeze...

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Helpful?
Thank Lovehols71
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

We thank you for selecting Swiss garden Beach Resort as your choice Hotel during your recent stay in Kuantan. The team are glad that you had enjoyed your stay at the Resort and look forward to welcome you back to the Resort during your next trip to Kuantan. Thank You,

Puchong
Reviewed 15 June 2015

I stayed here about 12 years ago when the hotel first opened its doors. Back then, the rooms were cozy, beautiful and very comfortable. A few days ago, I visited this hotel again, this time with my child and found that the hotel has lost some of its charm and beauty. While the rooms were renovated and the toilet somewhat...

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Helpful?
1Thank NYChow
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for staying with us at the Swiss garden Beach Resort Kuantan. We have noted on your feed back during your stay with us and apologize for the inconvenience that you went through during your stay with us. All the points that have been brought up have been shared with our team leaders for further improvement. We do hope...

Kuala Lumpur, Malaysia
Reviewed 14 June 2015

We arrived on a school holiday weekend, so the place was fully booked. Checking-in was a painless affair, although checking-out caused some problems - our online booking price was different from their daily rate and they had trouble reconciling the difference. Our rooms were spacious and clean. The balconies faced the beach, so it was lovely to read the daily...

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Helpful?
Thank SPA01
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for taking the time to give us your positive feed back during your stay at the Swiss garden Beach Resort. We have noted your feed back on the rooms especially that you had to wait for the towels and also on the mini bar, and this has been brought to the attention of our Executive Housekeeper for quick...

Doha, Qatar
Reviewed 12 June 2015

We spent a week here with our two kids ages 12 and 8. This was one of the best vacations we had. The hotel pool, games room and kids daily activities kept them occupied and happy while we got some quite time to relax without entertaining the kids. This was a true vacation with a nice large room with two...

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Helpful?
Thank Renjit S
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for staying with us at the Swiss garden Beach Resort. We thank you for your continued support towards our Resort. We are glad that you had enjoyed your stay at our Resort and the beach is one of the strong selling points of the Hotel that entices guests to enjoy the tranquil surroundings. We do hope that on...

Kuala Selangor, Malaysia
Reviewed 11 June 2015

i was here 10 years ago, the place have not changed that much. there are some places which are run down and the rooms have had a facelift of some sort. they do plan quite a bit to entice the customers, which is good considering the size of this place. there is always room to improve. the secluded beach is...

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Helpful?
Thank ALFIEtbh
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for staying with us at the Swiss garden Beach Resort. We thank you for your continued support towards our Resort. We are glad that you had enjoyed your stay at our Resort and the beach is one of the strong selling points of the Hotel that entices guests to enjoy the tranquil surroundings. We do hope that on...

Melaka, Malaysia
Reviewed 7 June 2015

My family and I had a "family fun package" trip in this resort and all of us really enjoyed the facilities. The top most is the beautiful beach, really awesome. Suggest to plant more trees or provide more parasols to shade from the hot sun, or else the beach activities can only be done in the evening time. Second one...

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Helpful?
Thank Pooh_tyan
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank You for staying with us at the Swiss Garden Beach Resort Kuantan. We are indeed pleased that you had enjoyed your stay at our Resort and especially enjoyed our Beach. The beach and swimming pool are always enjoyed by our guests who enjoy the privacy at the beach with the addition of our rubble wall. We have also noted...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sky, sea and sun provide a peaceful backdrop to a landscape so alluring it stirs the emotions. The vivid colours of nature's palette glow in the soft tropical light accenting the purity of air, water and land. From the colors of the sunset, to soothing air greeting you with a warm embrace; the newly refurbished Swiss- Garden Beach Resort, Kuantan, offers sensual delights at every turn with the recent completion of its refurbishment exercise. ... more   less 

Additional Information about Swiss-Garden Beach Resort Kuantan

Address: 2656 & 2657 Mukim | Balok Beach, Berserah, Beserah 26100, Malaysia
Region: Malaysia > Pahang > Kuantan District > Beserah
Price Range: $80 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swiss-Garden Beach Resort Kuantan 4*
Number of rooms: 304
Reservation Options:
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Also Known As:
Swiss-Garden Hotel Kuantan
Swiss-Garden Resort And Spa
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Questions & Answers

Here's what travellers have asked, with answers from Swiss-Garden Beach Resort Kuantan staff and other travellers.
9 questions
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Questions? Get answers from Swiss-Garden Beach Resort Kuantan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“just pick one nearer to the beach”
 of 5 bubbles , 11 Jan 2017 | Read review
“They have designated non smoking floor, do ask for that if preferred. Do ask for rooms overseeing the beach for best views.”
 of 5 bubbles , 16 Dec 2016 | Read review
“Be extra charming and don't be afraid to ask for an upgrade. More often than not the hotel staff will try to accommodate.”
 of 5 bubbles AnilJethwa, 7 Dec 2016 | Read review
“Book for sea view, & on the higher floor.”
 of 5 bubbles sharsimmonds, 24 Nov 2016 | Read review
“Best view, clean, comfortable.”
 of 5 bubbles , 16 Nov 2016 | Read review
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