We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Had a great night as usual, this was our 4th Christmas party held at this venue and we have never had any complaints at all, the food was excellent and staff really helpful, unfortunately there was a bit of trouble towards the end of the...More
I attended the Christmas ball on 9/12/17 had a wonderful night.
The meal was superb could not fault anything hot food cooked and served with no long waiting for courses .I did not expect the service to be so good for the amount of people...More
Where do I start? 10 colleagues and I attended the Masquerade night last night and it was terrible.
We’ve had our Christmas party here for the last three years but never again.
The food was poor; I sent 3/4s of my veggie main back and...More
1 Thank Emma D
Response from IHGService, Guest Relations Manager at Holiday Inn BarnsleyResponded 3 weeks ago
Hi Emma D,
Thank you for posting a candid feedback from your recent stay with us during your Christmas event. I was concerned to see that you were not impressed with the services we offered. We always aim to provide an exceptional stay for all...More
Christmas party had to be cut short due to trouble in reception, all bars were shut and everyone told to leave! Not the best when Taxis were booked for an hour or so later.Staff rude but not just at this point, most of the night,...More
2 Thank Paul G
Response from IHGService, Guest Relations Manager at Holiday Inn BarnsleyResponded 4 weeks ago
Hello Paul G,
Thank you for your recent stay with us and reviewing our property. I am very sorry for the shortfalls you have experienced with the level of service you received from our staff and the quality of our food. It is regrettable that...More
We stayed at the hotel for a Christmas Party, the function room was great, the staff friendly and helpful and the starter and main course were good. Dessert was clearly bought in and not great, most of it went back to the kitchen. Our room...More