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2018-02-04 2018-02-05
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    Mercure Warwickshire Walton Hall Hotel & Spa

    Walton, Wellesbourne Hastings CV35 9HU, England
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    2018-02-04 2018-02-05
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    US$99
    US$74
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    Traveller (889)
    Room & Suite (219)
    Dining (65)
    Overview
    • Excellent40%
    • Very good30%
    • Average17%
    • Poor8%
    • Terrible5%
    Travellers talk about
    “main hall” (128 reviews)
    “afternoon tea” (156 reviews)
    “coach house” (73 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
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    Rooms
    Feb 4Feb 5
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (2,846)
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    1 - 5 of 2,822 reviews

    Reviewed today

    Looking back on my stay, none of the issues I will mention, in isolation, would amount to much, but with this setting, your expectations are so much higher that your disappointment is much greater. It started from arrival. All the photos of this property are...More

    Thank David G
    Reviewed yesterday

    Me and my boyfriend have just come back from a weekend away at the hotel. So, I'm not sure where all these terrible reviews are coming from about the staff. As they were nothing but helpful, friendly and chatty. Everywhere you would go they would...More

    Thank katie3131
    Reviewed yesterday via mobile

    I’m not sure where to start with this review..... 1. Telephoned to book. 4/10 not very customer service orientated. 2. Communication before arrival by emails. 10/10 3. Arrival at reception 4/10. Two members of staff only, one checking folk in. Felt it was inconvenient to...More

    Thank Teresa C
    Reviewed 4 days ago via mobile

    This place may look ok in the photo’s but don’t be fooled as it is a very poor standard Mercure Hotel. The food and the service was appalling and the room was of a poor standard. Also the hotel is split up into many separate...More

    Thank Dogdancer007
    Response from Lucy T, General Manager at Mercure Warwickshire Walton Hall Hotel & SpaResponded 3 days ago

    Thank you for your review, I am so sorry that you didn't enjoy your recent stay. I would really value the opportunity to discuss your issues raised and to come to a resolution with you. My email is ha0i8-gm@Accor.com.

    Reviewed 1 week ago via mobile

    The majority of staff are lovely and very helpful, but the waiting staff (with a few exceptions) are useless! We were shown to our table for dinner, and then left for 15 minutes before we managed to flag someone down to take our drinks order....More

    Thank Nicola F
    Response from Lucy T, General Manager at Mercure Warwickshire Walton Hall Hotel & SpaResponded 3 days ago

    Dear Nicola, please could you contact me on HA0I8-GM@accor.com so that we can respond and create a resolution with you. I really do need to understand more about your experience as this is not our normal level of customer care.

    About
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Free Internet
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Spa
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$84 - US$210 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 186
    • Reservation Options
    • TripAdvisor is proud to partner with Accorhotels.com, Priceline, Booking.com, Hotels.com, getaroom.com, Evoline ltd, Cancelon and TripOnline SA so you can book your Mercure Warwickshire Walton Hall Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Warwickshire >
    • Wellesbourne Hastings
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    Traveller (889)
    Room & Suite (219)
    Dining (65)
    Pool & Beach (11)
    Hotel & Grounds (623)
    Bathroom (36)
    Business Centre & Event Rooms (13)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Bobbyjo26
    29 November 2017|
    AnswerShow all 2 answers
    Response from Cs M | Reviewed this property |
    I second the answer above. I was there, without a dog, but thought it was a great place for those who travel with dogs! They had a dog park behind that was visible from the dining room. It had a small agility course. Lots of... More
    0
    Votes
    Vivien S
    18 November 2017|
    AnswerShow all 10 answers
    Response from Alan R | Reviewed this property |
    As all previous contributors state it all depends on your booking. I always book breakfast on line and I always feel that I get a good deal . At this property i believe I got excellent value for money. The scrambled eggs... More
    0
    Votes
    D R
    29 August 2017|
    AnswerShow all 3 answers
    Response from Lucy T | Property representative |
    Hi there Not really; we are about 1.5 miles from the village of Wellesbourne by down a country lane in 65 acres of parkland Can happily organise a cab for you though? Kindest
    0
    Votes
    Room Tips
    "Room 6, avoid room 8"
    Read review
    "Privilege room 30 on three levels but with several stairs"
    Read review
    "Ensure you ask to stay in the old hall, not the modeern part of the hotel"
    Read review
    "Don't have a room on the top floor"
    Read review
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