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Horton Grange Country House Hotel

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Horton Grange Country House Hotel
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333 Reviews from our TripAdvisor Community

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Showing 332: English reviews
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Blyth, United Kingdom
Reviewed yesterday NEWvia mobile

My husband and I visited on the 24th Feb to use an overnight voucher I had received for my birthday. This voucher included an overnight stay, cream tea and breakfast. We upgraded to the afternoon tea which was lovely- the scones were home made and had just come out the oven. We stayed in one of the garden rooms and...

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Thank Cazz707
Newcastle upon Tyne, United Kingdom
Reviewed yesterday NEW

It's a shame that the cleanliness is very poor as the setting is very pretty. Dirty plates, glasses, cups, teapots, milk jugs, which I might add had chips and cracks that were visibly large and even had brown ground in dirt which would be impossible to miss by the service staff, as well as very dated, tarnished cutlery? That said...

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1Thank J D
Newcastle upon Tyne, United Kingdom
Reviewed 5 days ago NEW

My wife and I decided to use a voucher and have lunch at this hotel, which we knew well from attending a wedding some eighteen months ago. It was immediately apparent that afternoon service was more than lacking. Upon arriving there was no one at reception, and it became obvious that the lady who eventually took our order was also...

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Thank John A
HG_General_Manager, Manager at Horton Grange Country House Hotel, responded to this review

Dear Valued Customer, Many thanks for taking the time to leave some feedback on your recent visit to Horton Grange. However, whilst we are glad you enjoyed the food, we are very sorry that on this occasion our service standards did not meet the very high levels we set ourselves at the Hotel. I would be most interested in finding...

Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago

We stayed on a Sunday Special stay and dine which includes Dinner Bed and Breakfast. The hotel only has a few rooms and can be hired in its entirety for weddings. We stayed in the main hotel building but there are also rooms outside. Our room was decorated in keeping with the country house theme and was spacious and comfortable....

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2Thank chtraveler00
HG_General_Manager, Manager at Horton Grange Country House Hotel, responded to this review

Thank you for taking the time to share your kind comments from your recent experience at Horton Grange. We are overjoyed to hear that you enjoyed your stay at the Hotel. We are also happy to hear that you had a pleasant dining experience. We hope to welcome you back in the near future. Kind Regards, Mo Kamal, Deputy General...

Barnstaple
Reviewed 1 week ago via mobile

At last we have visited a restaurant which know how to provide the customer with 5 star service. Great valentines evening with my wife served with and incredibly well trained staff with impeccably good manners Need to book this every month to remind myself the British can do good service WELL DONE to all the staff.

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3Thank Keith D
HG_General_Manager, Manager at Horton Grange Country House Hotel, responded to this review

Thank you for taking the time to share your kind and positive feedback from your recent visit to Horton Grange Hotel. We are delighted that you had a wonderful time with us this Valentines. We are so grateful to receive such great comments. We look forward to welcoming you back in the near future! Kind Regards, Mo Kamal, Deputy General...

Morpeth, United Kingdom
Reviewed 2 weeks ago via mobile

Place itself looked lovely initially but then to be met with 2 articficial green hanging balls at the entrance was a little off putting! Once in the building we waited at the reception for 2-3 minutes but no one came so we had to wander about looking for some assistance and eventually found a bar which was manned, by a...

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Thank Dawn H
Newcastle upon Tyne, United Kingdom
Reviewed 2 weeks ago via mobile

We came here to use a living social voucher and found the food delicious. Fine dining and very reasonable prices. Wine and drinks reasonably priced too. Staff were great. We came in the winter and it was snowing so would have liked a cosy fire while we had our drinks instead of an electric one, as a roaring fire would...

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Thank Helen C
HG_General_Manager, Manager at Horton Grange Country House Hotel, responded to this review

Thank you for sharing your positive feedback from your recent experience at Horton Grange. We are overjoyed to hear that you enjoyed dining with us and we appreciate the kind comments. We look forward to welcoming you back in the near future. Kind Regards, Mo Kamal, Deputy General Manager, Horton Grange Country House Hotel

durham, england
Reviewed 2 weeks ago via mobile

We enjoyed an impromptu break at this hotel recently. Everything was spotlessly clean and the staff were friendly and professional. Breakfast was good and the room we stayed in was lovely and warm with plenty of hot water. We would certainly stay here again

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Thank littlemillie
HG_General_Manager, Manager at Horton Grange Country House Hotel, responded to this review

Thank you very much for taking the time to share your kind and positive feedback from your recent visit to Horton Grange. We are delighted to hear that you enjoyed your time with us and we hope to welcome you back in the near future. Kind Regards, Mo Kamal, Deputy General Manager, Horton Grange Country House Hotel

Newcastle, United Kingdom
Reviewed 3 weeks ago

We visited one January lunchtime, with a living social voucher, we hadn't book but they were happy for us to dine, there was no one in the restaurant. The 2 course lunch was lovely, very well presented fine dining and the dessert was even better

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Thank michelleo1232014
HG_General_Manager, Manager at Horton Grange Country House Hotel, responded to this review

Thank you for sharing your kind comments from your recent visit to Horton Grange where you enjoyed lunch. We are delighted to hear that you thoroughly enjoyed dining with us and we hope to welcome you back in the near future. Kind Regards, Mo Kamal, Deputy General Manager, Horton Grange Country House Hotel

Durham, United Kingdom
Reviewed 4 weeks ago

Great for a relaxing lunch and a wonderful place to chill out. The food is of the highest quality . And very handy been near to Newcastle. enjoy your meal and the local Farm Shop Village which is very interesting.

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Thank M400K
HG_General_Manager, Manager at Horton Grange Country House Hotel, responded to this review

Thank you for sharing your very kind comments from your recent visit to Horton Grange. We are overjoyed to hear that you enjoyed dining us and had a lovely afternoon. We hope to welcome you back to the Hotel in the near future. Kind Regards, Mo Kamal, Deputy General Manager, Horton Grange Country House Hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
Visitors are immediately captivated by the distinctive mix of traditional and contemporary decor on offer at Horton Grange. Real fires, fresh flowers and antique furnishings blend with the conservatory dining room to create a relaxed atmosphere. Sympathetic furnishings compliment the traditional character of both the cosy bar and the light airy restaurant, overlooking the Japanese Garden. The Hotel is located just 15 minutes from the centre of bustling Newcastle and is one of the closest hotels for Newcastle Airport (4 miles).Enjoy the relaxing ambience of the bar with an extensive range of wines. The bar always has a warm, friendly atmosphere which is emphasised by the large open fire place. You will certainly appreciate the modern feel to the room, especially the large 42" plasma screen which hangs above the fireplace often displaying a virtual open log fire - filling the room with a warm and satisfying glow. The large bay windows look over the gardens which are fantastic to view by day or night.The lounge is one of the largest rooms in the hotel and is filled with a plentiful supply of elegant sofas and chairs making it the perfect place to stop and enjoy the quiet of the countryside over a cup of tea or fresh coffee. This room boasts two open fire places, one at either end and soaks up the sunlight from the many surrounding windows and is a particular favourite with the guests who have just finished dining and want somewhere peaceful to chat and relax before bed.The restaurant is a light and airy modern room overlooking the garden. The restaurant is well known for its fine cuisine and excellent menu. Only a visit will allow anyone to truly appreciate the food and drink on offer. Chef, using the very best fresh local produce, presides over an imaginative "modern classic" menu with a range of exciting dishes to suit all tastes.Five of the bedrooms are located in the main house with the other four having been tastefully created in the stables opposite the main entrance to the hotel. All bedrooms are beautifully decorated rooms with classical antique furnishings throughout. Rooms include a colour T.V. and large en-suite bathroom and many overlook the gardens. The Alnwick bedroom is a spacious room with classical antique furnishings throughout, situated at the rear of the hotel overlooking the Japanese garden. ... more   less 

Additional Information about Horton Grange Country House Hotel

Address: Berwick Hill Road, Ponteland NE13 6BU, England
Region: United Kingdom > England > Northumberland > Ponteland
Price Range: $116 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Horton Grange Country House Hotel 3*
Number of rooms: 9
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Also Known As:
Horton Grange Hotel Ponteland
Horton Grange Country House Hotel Ponteland, England
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Questions & Answers

Here's what travellers have asked, with answers from Horton Grange Country House Hotel staff and other travellers.
4 questions
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Chester, United Kingdom
over a year ago
Huddersfield
over a year ago

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Questions? Get answers from Horton Grange Country House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Last visit we stayed in the annexe because we had our dog, and these rooms are pleasant... can't comment on hotel rooms”
 of 5 bubbles johnaB4085RL, 22 Feb 2017 | Read review
“Cream teas, food and drink service atmosphere will not be beaten anywhere x just go and see for yourself xx”
 of 5 bubbles 426lizs, 15 Jan 2017 | Read review
“rooms not in the main hall have electric showers overbath manual ones in main building”
 of 5 bubbles suebY9859CV, 1 Jan 2017 | Read review
“Make sure you speak to someone that understands English”
 of 5 bubbles Troweirfarm, 27 Nov 2016 | Read review
“Select a room either in the main house or a more interesting room in an adjoining wing.”
 of 5 bubbles cms1622, 1 Aug 2016 | Read review
5 of 5