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Well we have spent a week here and have throughly enjoyed it
Nice and friendly service ,staff and good selection of breakfast menu will even try and match your dietary needs whenever they can in fact nothing too much trouble
WELL DONE AND THANKS TO...More
Booked here for one night prior to a trip to France through the tunnel. For this alone the location is perfect - around 10 minutes to the terminal.
On arrival given room 2 which is at the front of the hotel with a balcony and...More
The sea view is about as good as it gets - on arrival the man at reception looked like he really did not want to be there. The room was clean but tired, the bed was uncomfortable & the noise from adjacent rooms made sleeping...More
Stayed here a couple of years ago and loved it however a second visit left us disappointed the rooms are in need of decoration and appear shabby and somewhat neglected , beds was very uncomfortable on the plus side nice friendly helpful staff and a...More
Just a short break on south Kent coast, good location right opposite the sea front.
As other reviewers have said do not expect 4/5 star, however, what you do get is pleasent and honest. A lot of money has been spent on front of hotel,...More
We had Room 2 - view fantastic, right over Channel. We had booked for 6 nights, left after one. Why? The room is 9 foot by 9 foot. It was dirty, little glass jars (maybe meant for candles?) dusty, dead insects in them... More
We had Room 2 - view fantastic, right over Channel. We had booked for 6 nights, left after one. Why? The room is 9 foot by 9 foot. It was dirty, little glass jars (maybe meant for candles?) dusty, dead insects in them etc.
Our main problems were:
1) the mattress, honestly you could feel every spring. Mind you I don't think they had any spring left, but when I tried to sleep I postitioned, there was a spring digging into me - I could trace round & round with my hand. If there had been room, we would have been better sleeping on the floor - no there is not enough room between bed & walls to sleep on the floor.
2) the old toilet cistern did not flush. (We were offered another room for one night, they said the plumber had already been to fix it??) My husband made it flush, by climbing on the toilet every time we need to flush it.
3) I mentioned dusty/dirty. When we first arrived, in the bathroom, the toilet roll had 2 sheets of paper left on the roll???!!! You do that at home, not in a 85 pound a night hotel. The spare roll, sits on the pipes behind the toilet!! The bed sheets are old, thin and tired.
4) We had decided at 4am in the morning we were leaving, but did want a shower at 7 am it was a quick one, the hose would attached to the wall section as something was broken.
I could go on - can't walk between bed & wardrobe - room for 1/2 leg.
14 inch TV screen on table with electric jug/kettle - and the double electric plug beside them - wonder what happens when someone spills water on the plug.
We had breakfast, paid - we were given a discount 70 pound, & left.
I was soooo sad, I was born up the road, and this was the first 6 week holiday from New Zealand where I could stay in Sandgate/
Shorncliffe/Folkestone for a few days, look at the view etc.
To the Management/Owner of the Sandgate Hotel - were you once on
Hotel Inspector on TV? Do you not realise that people will pay for that view. Those 4 rooms over the sea, could be 2 beautiful boutique modern rooms (and spotlessly clean) highly priced rooms. For the location the other rooms could also be modern, spotlessly clean rooms too.
PS Good wifi - It enabled me at 6 am to get on line and book another hotel.