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Ibis London Thurrock

Booking.comUS$38*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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Ibis London Thurrock
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591 Reviews from our TripAdvisor Community

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Showing 546: English reviews
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North Berwick, United Kingdom
Reviewed 1 week ago

Stopped off en route between France & Scotland. Really friendly staff (especially Receptionist who checked us in & David in the morning), comfy bed, tea & coffee in the room, £50 including our dog! What more can you ask for?

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Helpful?
Thank matt19592016
THURIBIS, Manager at Ibis London Thurrock, responded to this review

We very much appreciate your comments regarding your stay at ibis London Thurrock M25. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Yours Sincerely, James Ting General Manager

Hailsham, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 28 February 2017

We have stayed at this hotel on numerous occasions now whilst in the area on business. We have noticed a vast improvement from our first stay about 8 years ago. Then the room was in need of a very good clean especially the carpet, long hairs so the carpet handing been vacuumed. Now the room are clean and tidy with...

Review collected in partnership with Ibis Hotels
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Helpful?
Thank 16susan50
About Hotel's Favourite Review
THURIBIS, Manager at Ibis London Thurrock, responded to this review

We very much appreciate your comments regarding your stay at ibis London Thurrock M25. Thank you again for sharing your experience and we look forward to welcoming you again soon. Yours Sincerely, James Ting General Manager

Reviewed 1 week ago via mobile

Was not impressed with beds the toppers they had on were well used and made you roll to the middle. Booked through booking .com and was not prewar new of early book in charge which did not make stay cheap and we could have gone elsewhere and payed same price with the extra charge for same amount and better beds

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Helpful?
Thank Ginny B
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Thank you for taking the time to tell us about your experience at ibis London Thurrock M25. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the...

London, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Yen0t
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Worcester, United Kingdom
Reviewed 3 weeks ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank hadit121
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Runcorn, United Kingdom
Reviewed 3 weeks ago via mobile

My first Ibis experience and not a bad one I must say. The only thing I must say is that the bedrooms are half the size of Premier Inn and therefore feel very boxy.. Bed was hard, again not as good PI Overall it was fine, staff very friendly and a credit to this hotel group. Plenty of parking, Security...

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Helpful?
Thank Beesoviking
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Dear Beesoviking, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive a constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Canterbury, United Kingdom
Reviewed 3 weeks ago

This is not a luxury hotel, but for the rate charged it is amazing value for money. Very basic, but excellent food. The staff are really friendly and very helpful. The double rooms are clean, airy and have showers and good TVs. The parking and wifi is very good. It is close to the Dartford bridge/tunnel. I have been staying...

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Helpful?
Thank btframpton
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Dear btframpton, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Gosport, United Kingdom
Reviewed 4 weeks ago

The receptionist was welcoming and efficient. Staff were very friendly, especially the breakfast staff who kept breakfast open for us past the 10:00 am cut-off time after we returned late from a nightshift. Being able to book a late check-out time of 17:00 was very useful.

Review collected in partnership with Ibis Hotels
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Helpful?
Thank Y1640YTjohnr
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Dear Y1640YTjohnr, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 4 weeks ago via mobile

I visited this hotel as I was working in the area and the location was ideal. Good price and although I was in the older part of the hotel where room decor was very dated, I cannot complain about the facilities. Good wifi mobile and television reception and clean enough. The reception and restaurant staff were polite and helpful, but...

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Helpful?
Thank FryManChester
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Dear NManning111, Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Essex, United Kingdom
Reviewed 4 weeks ago

I stayed for 2 nights at the Ibis during a week long trip back to Essex after moving abroad. The rooms are relatively small, but functional for what I needed. There was a moulded plastic chair in the room that to my mind took up waaay too much room. I turned it upside down and wedged it in to the...

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Helpful?
Thank Yasmin T
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Dear Yasim T, We very much appreciate your comments regarding your stay at ibis London Thurrock M25. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Yours Sincerely, Suraj Rana Assistant General Manager

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Ms Teresa GOLUNSKA, the manager of the ibis London Thurrock M25 hotel, would like to welcome you. ibis London Thurrock is an economy London hotel located 15 minutes' drive from Ebbsfleet International Station. The 102 contemporary guest rooms each have wireless internet and satellite TV. The Cafe is open for light meals and snacks and the bar is a relaxing place for a drink. There is also a secure on-site parking for up to 64 cars. The hotel caters for pets; however there is a charge of £10 per day per pet. There is also a safe deposit box in the reception for you to keep your valuables safe. ... more   less 

Additional Information about Ibis London Thurrock

Address: Weston Avenue, Grays Thurrock RM20 3JQ, England
Region: United Kingdom > England > Essex > Grays Thurrock
Price Range: $65 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis London Thurrock 2*
Number of rooms: 166
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Also Known As:
Ibis London Thurrock Hotel Grays Thurrock
Ibis Grays Thurrock
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Thurrock staff and other travellers.
7 questions
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Questions? Get answers from Ibis London Thurrock staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room away from the M25!”
matt19592016, 22 Apr 2017 | Read review
“Ensure you stay in the main hotel - rooms near the lift are good and floors 2 to 4 are best”
btframpton, 5 Apr 2017 | Read review
“I had room 127 in a seperate block. It faces the front car park and was ideal for me to watch out for my friends arriving.”
686yasmint, 28 Mar 2017 | Read review
“front of hotel is quietest as back is the M25”
sharon_a_w, 15 Mar 2017 | Read review
“Ask to be on a room away from the M25”
29_Sussex_Traveller, 19 Dec 2016 | Read review
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