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Hillbark Hotel

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252 Reviews from our TripAdvisor Community

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Showing 252: English reviews
Manchester
Reviewed 5 April 2014

We had our wedding here on 1st March 2014 and I cannot thank Hillbark enough! It was AMAZING! Even before the day the events team always answered any question immediately in the 2 years of planning. The bridal party stayed there the night before and had dinner in the Cellar Room, highly recommend this, and the service was amazing and...

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3Thank Sam M
Contessa_Manager, Public Relations Manager at Hillbark Hotel, responded to this review

Dear Sam M, It was a pleasure to be a part of your wedding day and we are all thrilled to hear that you both had such a special day. Rebecca has passed on her thanks for your kind comments and hopes to see you again soon! We are glad to hear that you enjoyed your meal in our Cellar...

N.Wales
Reviewed 21 March 2014

My husband and I stayed here for 1 night. First impressions... Wow!! The hotel is beautifully presented in highly maintained grounds. Although it appears very old it has been decorated to a high standard but keeping the original features. Our room was lovely, not the biggest but very cosy! The only thing it missed out on was a bath! We...

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2Thank Red_Gurl8
Contessa_Manager, Public Relations Manager at Hillbark Hotel, responded to this review

Dear Red_Gurl8, Thank you for taking the time to share your experience of Hillbark, we are glad that you and your husband had such a pleasant stay and everyone has enjoyed reading your feedback. It was a pleasure to have you here and we would love to welcome you back to show off our Spa facilities and give you a...

Cardiff, United Kingdom
Reviewed 20 March 2014

I was fortunate to be invited to a 50th Birthday Masqureade Ball at this wonderful hotel last weekend. We drove up from Cardiff, and stayed at the hotel on both Friday and Saturday night. From the moment we turned the corner of the drive to see this amazing building and spectacular grounds, we were wowed by everything. For me the...

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3Thank Jon F
Contessa_Manager, Public Relations Manager at Hillbark Hotel, responded to this review

Dear Jon F, It was a pleasure to have you staying with us at Hillbark and we are glad to hear you had such a great night on Saturday for James’ Masqureade Ball! Thank you for taking the time to share your experience as we have all been thrilled to read your feedback. We look forward to having you visit...

Northwich, United Kingdom
Reviewed 15 March 2014 via mobile

We were guests of a friend who was married locally and had the reception at this hotel. We also stopped the night. Don't get me wrong the food was great, service top of the range, but watch out for those bar prices. The room was nice but not worth over £200. You will need a full wallet to attend this...

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4Thank Steve B
Liverpool, United Kingdom
Reviewed 27 February 2014

We had booked for 15 people on a Sunday. It was our anniversary so quite a special occasion. Booked the table to be told that we could now have a choice of 2 starters 2 mains and 2 puds between us because we had over 8 people dining (are you still with me) and they would like our choices at...

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6Thank JEANMC5
Wirral, United Kingdom
Reviewed 25 February 2014

We attended a function which was excellent but somewhat marred by the extortionate bar prices. The general feeling amongst our party of 20 was that we were being taken advantage of. We have emailed the hotel with our comments but regret to say that they have chosen not to respond. Please do check out the bar prices prior to booking...

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6Thank Emacg1
Chester, England
Reviewed 9 February 2014

My husband and I went for dinner and enjoyed the tasting menu. The food was very lovely, if slightly pretentious and OTT. It's not a criticism, as we enjoyed the spectacle and taste. The waiter was lovely and nothing was too much trouble. The only criticism I had was that the restaurant lacked atmosphere, probably due to the fact that...

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Thank paulandkaren1
HillbarkManager, Public Relations Manager at Hillbark Hotel, responded to this review

Dear paulandkaren1, Thank you for taking the time to share your dining experience here at Hillbark, we are glad you both enjoyed your time here. We regularly have offers throughout the year, if you would like to keep up to date with these then the best way is via joining our mailing list which can be accessed via our Facebook...

Chester, United Kingdom
Reviewed 10 January 2014

From the moment we arrived at the hotel the staff were so attentive and nothing is to much trouble.A Rolls Royce was dispatched to pick up the groom and best men there were two! as the bride and bridesmaids had stayed the night before the wedding. the service was wonderful my daughter had always wanted a Christmas wedding and the...

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3Thank jedatog
HillbarkManager, Public Relations Manager at Hillbark Hotel, responded to this review

Dear jedatog, Thank you for taking the time to write a review, it was a pleasure to have you here for your daughter’s wedding. We are glad to hear you enjoyed the day so much; Rebecca, Steph and our team have been thrilled to read your comments. We hope that you are able to return in the near future. Kindest...

Orrell
Reviewed 29 December 2013

Hillbark Hotel really is a hidden gem in Royden Park on the Wirral. We have been here - as a married couple, for romantic weekend breaks on 3 occasions and each time, the experience has been faultless. The rooms are all unique & so luxurious you don't want to leave. The food is simply delicious and the wine selection available,...

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1Thank PizzaLoverOrrell
HillbarkManager, Public Relations Manager at Hillbark Hotel, responded to this review

Dear PizzaLoverOrrell, Thank you for taking the time to share your experience here; it was a pleasure to welcome you again at Hillbark. Your feedback has been passed on to everyone and we are all thrilled you have had such a great time here across each of your visits! We hope to see you again in the near future. Kindest...

Liverpool, United Kingdom
Reviewed 28 December 2013

Stayed here for two nights in December 2014, as my best friend was getting married there. I knew from the moment we pulled up that it was something special - the venue is beyond stunning, especially for a Christmas wedding. I was expecting good service (I'd made my reservation quite far in advance, and all the communication I'd had with...

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1Thank maddy_pryor
HillbarkManager, Public Relations Manager at Hillbark Hotel, responded to this review

Dear maddy_pryor, It was a pleasure to have you here and thank you for taking the time to write a review. We look forward to welcoming you again in the New Year & wish you all the best for 2014! Kindest regards, Helen Jones Public Relations Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The Hillbark Hotel & Spa, located in the 250 acres of parkland in Royden Park on the Wirral, is the only five-star hotel in the Liverpool City Region and the smallest five-star in the UK. The Elizabethan style mansion has 18 individually designed bedrooms, a choice of restaurants including an award winning fine dining restaurant The Dining Room at Hillbark and a luxurious spa. ... more   less 

Additional Information about Hillbark Hotel

Address: Rangers Office Hillbark Road | Frankby, Frankby CH48 1NP, England
Region: United Kingdom > England > Merseyside > Wirral > Frankby
Price Range: $452 - $465 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hillbark Hotel 5*
Number of rooms: 18
Reservation Options:
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Also Known As:
Hillbark Hotel Frankby
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Questions & Answers

Here's what travellers have asked, with answers from Hillbark Hotel staff and other travellers.
2 questions
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leeds
6 months ago

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Questions? Get answers from Hillbark Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms ar nice but the suites are the best, we like room 103, but all the suites are especially fab.”
 of 5 bubbles Grumpy47, 13 Aug 2016 | Read review
“Which ever room you choose, they are amazing”
 of 5 bubbles hilaryholden7, 9 Aug 2016 | Read review
“Avoid 108 - described as a suite, it isn't. Tired and gloomy - as tho a train goes through the room when neighbours shower!”
 of 5 bubbles SueS967, 31 Jul 2016 | Read review
“We had bridal suite and our guests were equally comfortable and lovely”
 of 5 bubbles Jancw65, 1 Jul 2016 | Read review
“Make sure the bathroom heating works.”
 of 5 bubbles a19432016, 22 Apr 2016 | Read review
5 of 5