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Premier Inn Wirral (Heswall) Hotel

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Premier Inn Wirral (Heswall) Hotel
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448 Reviews from our TripAdvisor Community

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Showing 446: English reviews
Keswick, United Kingdom
Reviewed 6 May 2016

The staff were very helpful and friendly. I asked for extra towels and teabags and the staff provided what I asked straight away. The room was clean and comfortable. We had a room near the reception desk but was lovely and quiet

Review collected in partnership with premierinn.com
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Helpful?
Thank Iona w
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you for your review. It is lovely to hear that you had a comfortable stay with us and found our staff so friendly and helpful!

Coventry, United Kingdom
Reviewed 3 May 2016

Comfortable bed - clean, spacious, well equipped room, good value for money. Pity about the poor service in the restaurant! Would not recommend visiting a Beefeater - if your hotel has a Beefeater attached, try looking a bit further afield.

Review collected in partnership with premierinn.com
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Thank Robert M
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you for your review. We are very happy to hear you found our hotel clean and comfortable! Your comments have been passed on.

Keswick, United Kingdom
Reviewed 2 May 2016

Nicely updated Premier Inn. Comfortable room with large TV & very modern bathroom with power shower over bath. Meals were served in the Beefeater next door. Staff were cheerful, helpful and efficient.

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Thank Hilary E
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you for reviewing our hotel. It is great to hear that you had a comfortable and enjoyable stay. We hope to see you again soon!

bedford
Reviewed 29 April 2016

This premier inn has been refurbished and is a lovely place to stay. Staff aleways friendly and helpful. It is next to a beefeater restaurant Wichita again has friendly staff and a very good standard of food. Lovely if you can sit in the conservatory. If you are in this area well worth a stay

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Thank pennyBedford
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you for your review. We are very pleased to hear that you had an enjoyable stay and found our staff so friendly and helpful in both the hotel and restaurant! We hope to welcome you back in the future.

Wirral, United Kingdom
Reviewed 28 April 2016

We regularly stay at Premier Inns as they provide good accommodation which you can rely on and at a fair price. The Premier Inn Wirral (Heswall) however exceeded our expectations this time as with the assistance of Becky the restaurant manager we were able to enjoy a GF and DF breakfast, safe in the knowledge that Becky understood our dietary...

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Helpful?
Thank PeteA2662
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you for your review! We are so glad that you enjoyed your stay with us and it exceeded your expectations! Your kind comments will be passed on to Becky!

Sudbury, United Kingdom
Reviewed 25 April 2016

I cannot praise enough your wonderful receptionist (think her name was carol, dark hair). We arrived because another hotel made an error with our booking and had no where to stay. Best mistake ever. She went out of her way to jiggle things about to find us two rooms. She was absolutely amazing and made our night perfect. This was...

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Helpful?
Thank Rachel W
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you for your lovely review! We are so happy to hear you had such a great stay with us and found Carole so helpful! Your kind comments have been passed on!

llanelli
Reviewed 24 April 2016

We only stayed here because central booking had booked us into Grimsby and we didn't find out until they sent us directions en route to the Wirral. By then of course Greasby was full and we managed to get into Heswall. have to say the staff were great in trying to sort out the mess. Heswall Premier Inn is ok...

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Thank alandempsey
Stratford-upon-Avon, United Kingdom
Reviewed 15 April 2016

I stayed two nights at the Premier Inn Wirral last weekend with my family, as we were watching the British Gymnastics Championships at the Echo Arena, Liverpool. This Premier Inn is about 10 miles from the Echo, but it is an easy route and even though the Grand National was also on, there was no congestion at all. The reception...

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Helpful?
Thank David W
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you so much for your lovely review and recommendation! It is fantastic to hear that you found our staff so attentive and enjoyed great service throughout. Your kind comments will be passed on to both the hotel and restaurant staff!

A TripAdvisor Member
1 review
Reviewed 11 April 2016

We were 5 of us(2 adults 3 kids).!We took the family room. Room was a bit small but we felt comfortable to just sleep. Room and bathroom was very clean and cozy. All basic facilities were provided! Good place..

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Thank A TripAdvisor Member
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you for your review. We are very glad to hear that you had a comfortable and enjoyable stay with us!

London, United Kingdom
Reviewed 7 April 2016

Clean, well equipped room. The location is good and there is plenty of free parking space. The breakfast was great value and the quality was also good. The service in the restaurant for breakfast was exceptional.

Review collected in partnership with premierinn.com
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Thank Waring;Mr.nigel W
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you for taking the time to review our hotel. We are very pleased to hear that you had such a comfortable stay and experienced great service for your breakfast in our restaurant. Your kind comments will be passed on to the staff!

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
Official Description (provided by the hotel)
Explore both the bustling and quaint sides of this thriving village, handy for Thornton Manor ... more   less 

Additional Information about Premier Inn Wirral (Heswall) Hotel

Address: Chester Road | Gayton, Heswall CH60 3SD, England
Region: United Kingdom > England > Merseyside > Wirral > Heswall
Price Range: $78 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Wirral (Heswall) Hotel 3*
Number of rooms: 63
Reservation Options:
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Also Known As:
Premier Inn Wirral (Heswall) Hotel Heswall
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Wirral (Heswall) Hotel staff and other travellers.
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Questions? Get answers from Premier Inn Wirral (Heswall) Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room away from the entrance and overlooking the picnic tables although these rooms might be noisier in the summer.”
 of 5 bubbles ChristineR466, 3 Mar 2017 | Read review
“Front of. the hotel would be quieter”
 of 5 bubbles Vonnymacd, 18 Dec 2016 | Read review
“On a busy roundabout but not overly noisy. We were at the side of the hotel, second floor,room 21 . No problems at all.”
 of 5 bubbles john48walters, 18 Oct 2016 | Read review
“Room 24 was very quiet.”
 of 5 bubbles Francogirl, 27 Sep 2016 | Read review
“Furthest from reception are the quietest.”
 of 5 bubbles BowlingKaz, 13 Sep 2016 | Read review
5 of 5