We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsgirls night in packageafternoon tearelaxation roomleisure facilitiesspa poolsauna and steam roommy partnerhealth clubwedding partybar pricesfood was lovelycourse dinnercouldn't do enoughfollowing morningwedding receptionbottle of winethe barn
Well I must say that the start of our spa day did not get off well as the hotel was having a new boiler installed and the temporary boiler was not keeping the pool to a good temperature for swimming, but the sauna and the...More
Thank Lesley W
Management response:Responded yesterday
Hi Lesley W
Thank you for leaving your 4* review after your Spa day & Overnight stay.
We were having a lot of issues, that were way beyond our control with the heating & new boilers installation but with every cloud there are Silver linings...More
some rooms weren't cleaned towels not changed. lots of dirt under the beds. bed sheets were not changed or clean. food was disgusting no real sense of taste. when they did make the beds they just folded it round and one of the rooms had...More
Thank Dan H
Management response:Responded 5 days ago
Hi Dan H
Thank you for leaving your review
If l may ask you to contact me directly at the Hotel l can go through your experiences on a 1-2-1 basis. I believe you were staying here on the Apprenticeship Scheme, where you do have...More
We would like to thank all the staff especially Wendy the waitress who looked after us at breakfast. All the staff were helpful and attentive.
The room was warm, clean, quiet, and fit for purpose, good shower modern bathroom.
Bed was large and comfortable.
Management response:Responded 6 days ago
Thank you for leaving your review after your short Wedding Anniversary break
We are in the process of upgrading all departments of the Hotel as well as our Leisure Club which will hopefully improve our Guest experiences. I am pleased too hear that...More
From our arrival until departure the staff we met were friendly and professional.
Our room was spacious and spotlessly clean with all amenities e.g, shower stuff etc
The food at the Ball was very good and the services of the hotel management were excellent,
Management response:Responded 1 week ago
Thank you for leaving your 4* review after you attended the Rotherham Hospice Ball
It is very pleasing to hear that you enjoyed all aspects of the Hotel from your arrival to your departure. This is the 2nd year that we have had...More
Bright, clean bedroom. Staff friendly enough. Food not great (don't order the Hellaby burger. Ghastly. Seriously thinking about inducing some vomiting). Good gym. But they have a strange attachment to overly-loud piped music. A little naïve of them perhaps.More
Thank A TripAdvisor Member
Management response:Responded 1 week ago
Thank you for leaving your review and l apologise that l cannot use your name in my correspondence
I am sorry that you did not enjoy your Hellaby Burger and that you found the music not to your taste however i am pleased that...More
Hi, Alina i wouldn't know sorry we only went for the Pantomime you are best giving them a ring they are very helpful and will tell you what you need to know . ( sorry this may be a bit late replying as been away)
Hi Katrina, I can’t tell you what’s it’s like because we haven’t been to one yet...but I can tell you we have booked for Feb 2018 as we love game of thrones! And we’ve always wanted to go to a murder mystery night ! Two... More
Hi Katrina, I can’t tell you what’s it’s like because we haven’t been to one yet...but I can tell you we have booked for Feb 2018 as we love game of thrones! And we’ve always wanted to go to a murder mystery night ! Two birds one stone lol 👌🏻👌🏻ps booked an overnight stay as well 👌🏻
I did a couple of years ago and it was the best Christmas dinner we have every had!! I know the hotel has changed ownership now but I do believe the Christmas dinner is fully booked as we wanting to come again this year!!