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Quy Mill Hotel & Spa, Cambridge, BW Premier Collection

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Quy Mill Hotel & Spa, Cambridge, BW Premier Collection
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735 Reviews from our TripAdvisor Community

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Showing 725: English reviews
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South Ockendon, United Kingdom
Reviewed 5 days ago NEW

Stayed one night. The hotel is lovely, clean in a quiet location. Room was clean and spacious and the staff friendly. The breakfast was tasty, with lots of choice. The 'turn dow service' was a nice touch. Highly recommend.

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Helpful?
Thank NevilleEssexuk
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your positive review, we're very pleased that you found your room clean and spacious, and enjoyed the turn-down service, we'll be sure to pass your feedback on to the rest of the team and look forward to welcoming you back in the near future.

London, United Kingdom
Reviewed 5 days ago NEW

We have had a fair amount of experience on what to expect from Hotels and I thought the price was quite high for the location when I booked, but then again there really are not that many 4 Star UK hotels that have Gym, Pool & Spas, so as I had settled for Cambridge for this two days of activities,...

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3Thank Juliet W
Dublin Ireland
Reviewed 5 days ago NEW

There is a lovely country manor style to this place, completely surrounded by fields approx 20mins from Cambridge. Our stay was only for one night, but would loved to have stayed longer. But we did manage to test out most of the facilities - the pool is excellent, unusually large for a hotel. also hot-tub & sauna available. Again surprisingly...

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Helpful?
Thank GeraldineM53
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your wonderful review, it's great to hear that you enjoyed your stay, and were able to sample the facilities as well as the food! The team will be so pleased to hear that you found the staff friendly and helpful, and we very much look forward to welcoming you back again soon.

Reviewed 6 days ago NEWvia mobile

Lovely stay at the Quy Mill. The staff who greeted us were pleasant and explained everything clearly. Pros: • great location / easy to get to • spotlessly clean • facilities are good • rooms are good sized and bathrooms look lovely. • staff are friendly and helpful. Improvements: • took several attempts to get through on the phone initially....

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Helpful?
Thank petesuv
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your excellent review - we're delighted that you enjoyed your stay and found the staff friendly and helpful. We'll investigate the noise in your room and do hope this didn't impact your stay too much, please do mention this if you book direct and we'll ensure you are given a different location. We look forward...

Norwich, United Kingdom
Reviewed 1 week ago NEWvia mobile

My husband and I have just returned from a one night Easter break stay at Quy Mill Spa hotel (our first visit) where we were a bit disappointed that we could not get any treatments in the spa but as this was a last minute booking we only had ourselves to blame. Bit surprised that our room was not ready...

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Helpful?
Thank JanWins
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your excellent review, we're very sorry to hear that you weren't able to get any treatments, unfortunately the spa does fill up very quickly so we would advise pre-booking as you say. We'd like to apologise for the delay in gaining access to your room also, but we're pleased that you were happy with your...

Stowmarket, United Kingdom
Reviewed 1 week ago via mobile

Spa facilities are great at this hotel. Just off the A14 it's still a very quiet location. Restaurant was busy so we sat in the lounge area but ordered from the restaurant menu. Not something they make customers aware of generally but very helpful staff made this possible. Great food although the menu hadn't changed very much from when we...

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Helpful?
Thank AJSTS
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your excellent review. Regarding the menu, it may be that there are some similar seasonal dishes to your visit last time, but we're currently taking a look at the menus and hope that on your next visit you'll be pleased with the changes. Delighted that you enjoyed the food nonetheless, and were pleased with the...

Barnstaple
Reviewed 1 week ago

Quiet setting and convenient for Cambridge. We thoroughly enjoyed our second visit to Quy Mill. All staff were friendly, helpful and conscientious. The restaurant for dinner and breakfast was excellent and with a good choice available.

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Helpful?
Thank Kay S
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your excellent review. We'll be sure to pass on your positive comments about the friendly staff to the rest of the team, and we're delighted that you enjoyed your meals! We look forward to welcoming you back for a third visit!

Cheshunt, United Kingdom
Reviewed 1 week ago

Stayed for a Spa weekend with my sister in law. Stayed for two nights, visited the Spa on the Saturday. We both has a couple of treatments which were very good. The staff were very friendly and helpful in all areas of the hotel and spa, would recommend to others. Attention to detail including night time turn down service wiith...

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Helpful?
Thank angelamiller40
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your excellent review, we're so pleased that you enjoyed your treatments and the turndown service. We'll be sure to pass on your positive comments to the rest of the team, and look forward to welcoming you back soon.

Cambridge, United Kingdom
Reviewed 2 weeks ago via mobile

Family celebration for 12 in a private dining room. The food can only be described as average-at best. Main course was chicken, three types of boiled veg, soggy roasties and a thin gravy, none of it had any seasoning or flavor. Really disappointing. Staff were delightful and impeccably dressed...but being served such plain, uninspired food by flawless chaps wearing white...

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Helpful?
Thank Lucy B
North Wales, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed at Quy for a wedding. Everything about our stay and the event was perfect. The venue was excellent with lovely spaces to spend time - outdoors in the sun by the water, on the patio, etc. The staff were incredibly attentive and professional; they dealt with everything quickly, efficiently and with a smile. The food was excellent and...

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Helpful?
Thank Gastronome P
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your excellent review, we're so pleased that you enjoyed the wedding and that you were pleased with the staff - and we'll pass your lovely comments on to the kitchen and the rest of the team. We look forward to welcoming you back in the near future for another visit.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Whatever you expect from a four star luxurious small hotel in Cambridge, you will be pleasantly surprised by the Quy Mill Hotel & Spa! Once an historic watermill, Quy Mill Hotel & Spa is a secluded haven which offers charming hotel accommodation in Cambridge, award winning 2 AA Rosette food and unfailing courtesy. It has long been a magnet for visitors from across the world, and they come here to Cambridge for a great many reasons. Guests enjoy the University City of Cambridge, and the easy access to Newmarket and the range of treasures to be found in the area. They appreciate the peaceful atmosphere, the excellent food and the attentive service of the Mill. We often welcome back couples who were married here so they can remember the enchantment of their Cambridge wedding. Our business clients comment on the ease with which any arrangements can be made and how they look forward to a session in our Health Club when the day's business is concluded - available free to guests, it is complete with a stunning deck level pool. Our business clients recall the enjoyment and benefit of corporate team building exercise in our famous 'five acre field' and Quy Mill Hotel & Spa has become their first port of call when looking for places to stay in Cambridge. All our rooms feature en-suite bath and shower and some offer the height of exclusivity with four poster beds and double whirlpool spa baths. Our award-winning restaurant will create a tempting selection of local and international dishes, while room service is on call 24 hours a day. A full list of amenities can be reached here. Welcome to Quy Mill Hotel & Spa. We promise to provide everything you would expect from a luxury hotel in Cambridge - and much much more! ... more   less 

Additional Information about Quy Mill Hotel & Spa, Cambridge, BW Premier Collection

Address: Church Road, Stow Cum Quy, Cambridge CB25 9AF, England (Formerly BEST WESTERN PLUS Cambridge Quy Mill Hotel & Spa)
Region: United Kingdom > England > Cambridgeshire > Cambridge > Stow Cum Quy
Price Range: $142 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quy Mill Hotel & Spa, Cambridge, BW Premier Collection 4*
Number of rooms: 50
Reservation Options:
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Also Known As:
Best Western Cambridge
Cambridge Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Quy Mill Hotel & Spa, Cambridge, BW Premier Collection staff and other travellers.
6 questions
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Chester, United Kingdom
Truro, United Kingdom
7 months ago
Chester, United Kingdom

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Questions? Get answers from Quy Mill Hotel & Spa, Cambridge, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See if they offer one with outdoor space”
669julietw, 19 Apr 2017 | Read review
“Some friends complained of a generator noise going on all night - check that when booking”
GeraldineM53, 19 Apr 2017 | Read review
“Rooms in a separate building, quiet and close to main hotel.”
222kays, 15 Apr 2017 | Read review
“Ask for ground floor rooms”
susanr178, 8 Apr 2017 | Read review
“alway from the A14”
Q890XRmarkl, 10 Mar 2017 | Read review
5 of 5