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Macdonald Inchyra Hotel & Spa

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Macdonald Inchyra Hotel & Spa
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1,596 Reviews from our TripAdvisor Community

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Showing 1,579: English reviews
Perth, United Kingdom
Reviewed 3 days ago NEW

As regular spa break ladies we paid a little more for this two day break last weekend than we normally have in other hotels but sadly the experience wasn't worth the extra. We had a catalogue of disasters from our arrival on the Friday. From cold food,haphazard service, an inability to get simple orders right,dated bedrooms with cracked tiles in...

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Helpful?
Thank spagirls2017
falkirk
Reviewed 1 week ago NEWvia mobile

Went on Sunday for their fixed price lunch. Not a big menu,but the food was well presented and of a high standard. I had the pork belly which was excellent, my partner had the beef which was melt in the mouth. The meal was a dream, service was good but the restaurant was freezing, really cold. This might come as...

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Thank daniel r
St Andrews, United Kingdom
Reviewed 1 week ago

Just back from a long weekend here for my birthday. The staff - they were all very friendly and helpful, however we had to call down to reception three times to have something delivered to our room. The room - the bed was really huge and comfortable, however the room was a bit dated and the could do with some...

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Thank Claire G
Harrogate, United Kingdom
Reviewed 1 week ago via mobile

Just had a fantastic three night stay at this hotel. From check in to check out the staff were absolutely amazing and could not do enough for you. Very friendly and relaxed. We ate in the Scottish steakhouse twice and can honestly best ribeye I have eaten. Great meal on both occasions. Will definitely be back.

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Helpful?
Thank colin y
Tracy H, Regional Managing Director at Macdonald Inchyra Hotel & Spa, responded to this review

Dear colin y, Thank you for taking the time to post a 5* review following your recent stay at the hotel its greatly appreciated. I am delighted to hear that you enjoyed every aspect of your stay, in particular our delicious ribeye steak, and the team were over the moon to hear your kind comments about them. We look forward...

Reviewed 2 weeks ago via mobile

Having looked forward to booking into the Inchyra for 'the dining experience' we were left totally disappointed by the extremely poor standard of our room. The two chairs in our room were dirty and stained and the carpet had a thread worn spot. The bathroom tiles were loose and in need of being re -grouted. The bath panel was warped...

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Helpful?
Thank Stevie S
Tracy H, Regional Managing Director at Macdonald Inchyra Hotel & Spa, responded to this review

Dear Stevie S, Thank you for taking the time to post a review following your recent stay at the hotel. I would be really keen to speak to you about your stay and can be contacted at the hotel most days of the week on 0344 879 9044, option 3. Warmest regards, Tracy Harrison Regional General Manager

Reviewed 3 weeks ago

I don't think I have ever been in such an awful room - outdated, dusty and dirty, no blackout curtains. Requested a different room but was told the only one available was the same type. Staff was unhelpful. I felt like cancelling and looking for a different hotel and would have done so if I wasn't too tired.

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Helpful?
Thank Luis H
Tracy H, Regional Managing Director at Macdonald Inchyra Hotel & Spa, responded to this review

Dear Luis H, Thank you for taking the time to post a review following your recent stay. Please contact me at the hotel on 0344 879 9044 if you would like to discuss your stay further. Warmest regards, Tracy Harrison Regional Managing Director

Preston, United Kingdom
Reviewed 4 weeks ago

I arrived here after a long day travelling on business and found the staff on reception very friendly and pleasant, I am sorry but I can't remember the two specific girls on reception but like all the other staff all very nice. The hotel it's self is quite alright and just right for my overnight stay. Although most of the...

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Helpful?
Thank nenglish
Tracy H, Regional Managing Director at Macdonald Inchyra Hotel & Spa, responded to this review

Dear nenglish, Thank you for your taking the time to post a review following your recent visit to the hotel. Whilst I am pleased to hear that you enjoyed most aspects of your stay I have noted your comments with regards to the condition of the room, and do hope to see you again in the near future. Warmest regards,...

Glasgow, United Kingdom
Reviewed 4 weeks ago via mobile

If you've stayed with Macdonald Hotels before, you'll be disappointed as this was way off usual standards. Friendly welcome at reception. Corridors dated and in urgent need of upgrading. Rooms ok. Bar cold and uninviting. Staff forgot our drinks and then disappeared to place candles on tables. Took 20mins to get drinks. Hotel's own website offers restaurant bookings online from...

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Thank deXavia5-1
Reviewed 4 weeks ago via mobile

Nice looking hotel. Big room. Dated bathroom with a shower bath. Food okay but not as good as they seem to think it is. Professional staff who are probably the best thing about the hotel. The spa is very good. Well equipped. I'd open it earlier if i was the manager.

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1Thank Michael M
Glasgow
Reviewed 4 weeks ago via mobile

I was at the Inchyra Grange for a spa day for a wee birthday treat for one of my friends, there was 6 of us. We had a lovely day with the rasul mud therapy and 3 of us had a facial and massage. The staff are all lovely and very helpful. Lunch was included which was soup and sandwiches...

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Helpful?
Thank StuKazT

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Scottish Steakhouse
The Scottish Steakhouse
Cuisines: Steakhouse, British, Scottish
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The beautiful Macdonald Inchyra Hotel & Spa is perfectly located in the heart of the Central Belt in Scotland, meaning you are just 30 minutes away from central Glasgow, Edinburgh and Stirling and all the attractions and shopping that they have to offer. We are renowned for our wonderful Vital spa experience where you can unwind in our thermal suite, including 20 metre swimming pool, rasul, rock sauna and ice fountain. We are also a perfect location for business travellers to the area, offering free, unlimited WiFi so that you stay connected to the office. Extremely accessible, just off junction 5 of the M9, Edinburgh Airport is just 25 minutes away and Polmont train station easily connects to mainlines from Glasgow and Edinburgh. After a day of meetings, adventure or relaxation in the Spa, enjoy one of the best steak's in town at the AA rosette-awarded Scottish Steak Club restaurant. Selecting only the finest ingredients and 21-day aged cuts of beef from Scotbeef, it's our dedication to serving quality ingredients that makes us different. ... more   less 

Additional Information about Macdonald Inchyra Hotel & Spa

Address: Grange Road, Polmont FK2 0YB, Scotland
Region: United Kingdom > Scotland > Falkirk District > Polmont
Price Range: $130 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Inchyra Hotel & Spa 4*
Number of rooms: 98
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Also Known As:
Macdonald Inchyra Hotel And Spa
Macdonald Inchyra Hotel Polmont
Macdonald Inchyra Grange Falkirk
Hotel Macdonald Inchyra Grange
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Inchyra Hotel & Spa staff and other travellers.
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Questions? Get answers from Macdonald Inchyra Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get an updared room.”
 of 5 bubbles nenglish, 23 Jan 2017 | Read review
“Rooms on the 4th floor I think tend to be bigger and away from any entertainment noise.”
 of 5 bubbles sc0tswhahey, 4 Jan 2017 | Read review
“Did not stay”
 of 5 bubbles A3540WTrobertm, 1 Jan 2017 | Read review
“Ask for a good room”
 of 5 bubbles cheshirecaz59, 29 Dec 2016 | Read review
“did not stay”
 of 5 bubbles 425walterm, 18 Dec 2016 | Read review
5 of 5