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Macdonald Inchyra Hotel & Spa

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Macdonald Inchyra Hotel & Spa
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1,622 Reviews from our TripAdvisor Community

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Showing 1,605: English reviews
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Reviewed 1 week ago via mobile

Dinner staff has no clue how to serve keep getting orders wrong. Food terrible Eat out if staying at this hotel Hotel clean Service bad as staff weren't very switched on At checkin had to ask for tickets for kelpies and they ran out of kids pack but of course not known until you ask

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Helpful?
Thank Sherry S
Ylojarvi, Finland
Reviewed 1 week ago via mobile

This is quiet location. Big plus for swinning pool, if you like swinning. Spa Ok too. Breakfast was good, hot items are done as you order. Only complain is that Wi-Fi didn't work very well, low signal in some points of room.

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Helpful?
Thank Santero70
Management response:

Dear Mr Santero, Thank you very much for talking the time to give us your feedback. The comment about the wifi will be noted. We look forward to welcome you back soon. Patricia Correia General Manager

Perth, United Kingdom
Reviewed 1 week ago

Had to wait 30 minutes after check in time as room was not ready and no communication as to why just left sitting in waiting area. Room only had 2 beds in it for a family of 4. Although an hour and a half later they did put an extra bed in room but again no apology. Booked dinner over...

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Helpful?
Thank gillianclark2017
Reviewed 1 week ago

We stayed here for one night this week and I hadn't read the reviews before I booked and was slightly concerned when I did but I have to say they didn't match our experience at all. Myself and my 3 children arrived around 3 pm to a lovely welcome our room was spacious, clean and comfortable. I didn't try any...

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Helpful?
Thank Pip N
Management response:

Dear Guest, Thank you very much for talking the time to give us your feedback. We are delighted to hear you enjoyed both the hotel as the service provided by our team. Your comments will be passed to them. We look forward to welcome you back soon. Patricia Correia General Manager

Muscat, Oman
Reviewed 1 week ago

I arrived at approx 5pm on 10th April having had a five hour drive to find a queue of eight people waiting to check in, only one person on reception. After being in the queue for 20 minutes I asked if there was anyone else who could help check guests in. I was told there was nobody else he was...

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Helpful?
Thank Clive Ian Keeve... F
glasgow
Reviewed 1 week ago

on arrival we were booked in quickly and told about the hotel facilitys and the meals ,we got to our room which is a good size but a bit outdated needs a refurb but did what it was and was comfy on to the safe we put our number in the safe closed door and could not get back in...

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Helpful?
Thank frenchyglasgow
Grangemouth, United Kingdom
Reviewed 2 weeks ago via mobile

My friend and I stayed here on 8th April and had two Spa treatments, dinner, bed and breakfast. We have before and it was just as good. All the staff were lovely and the Spa was amazing. Evening meal and breakfast, couldn't fault it. 4 stars only because some areas of the hotel look tired but would definitely recommend.

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Helpful?
Thank Jacqui M
Management response:

Dear Mrs. Jacqui, Thank you very much for talking the time to give us your feedback. We are delighted to hear you enjoyed both the hotel as the service provided by our team. Your comments will be passed to them. We look forward to welcome you back soon. Patricia Correia General Manager

Falkirk, United Kingdom
Reviewed 2 weeks ago

We had an evening out, Dinner, Neil Diamond, and Elvis tribute night. Sounds great, unfortunately, it was very average, and surprisingly poor standards, from a hotel of this quality. Dinner was ok, just ok. Three courses, no choice, but hot food was hot, and service was very good. "Neil Diamond" then appeared, O M G, however the night could only...

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Helpful?
Thank Alistair A
Reviewed 3 weeks ago

Stayed a few weeks back, It was only alright, definitely over rated. We would consider it a 3* in Ireland. Double room was fine, dated. And was 2 single beds pushed together. Had dinner in the restaurant, food was only okay and certainly didn't reflect the prices. Used the pool facility and enjoyed it. However, we were told there were...

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Thank Marie M
Edinburgh, United Kingdom
Reviewed 3 weeks ago via mobile

Had a lovely stay here with family to celebrate mum's 70th birthday. We got a lovely welcome from staff on arrival. Our rooms had plenty of space. Room clean and well presented. We ate in steakhouse restaurant food was lovely if starter portions a bit small for price. We used spa facilities which were modern clean and very smart. Hotel...

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Helpful?
Thank donnaddoneill4
Management response:

Dear Mrs. O'neill Thank you very much for talking the time to give us your feedback. We are delighted to hear you enjoyed both the hotel as the service provided by our team. Your comments will be passed to them. We look forward to welcome you back soon. Patricia Correia General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Scottish Steakhouse
The Scottish Steakhouse
Cuisines: Steakhouse, British, Scottish
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
The beautiful Macdonald Inchyra Hotel & Spa is perfectly located in the heart of the Central Belt in Scotland, meaning you are just 30 minutes away from central Glasgow, Edinburgh and Stirling and all the attractions and shopping that they have to offer. We are renowned for our wonderful Vital spa experience where you can unwind in our thermal suite, including 20 metre swimming pool, rasul, rock sauna and ice fountain. We are also a perfect location for business travellers to the area, offering free, unlimited WiFi so that you stay connected to the office. Extremely accessible, just off junction 5 of the M9, Edinburgh Airport is just 25 minutes away and Polmont train station easily connects to mainlines from Glasgow and Edinburgh. After a day of meetings, adventure or relaxation in the Spa, enjoy one of the best steak's in town at the AA rosette-awarded Scottish Steak Club restaurant. Selecting only the finest ingredients and 21-day aged cuts of beef from Scotbeef, it's our dedication to serving quality ingredients that makes us different. ... more   less 

Additional Information about Macdonald Inchyra Hotel & Spa

Address: Grange Road, Polmont FK2 0YB, Scotland
Region: United Kingdom > Scotland > Falkirk District > Polmont
Price Range: $125 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Inchyra Hotel & Spa 4*
Number of rooms: 98
Reservation Options:
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Also Known As:
Macdonald Inchyra Hotel And Spa
Macdonald Inchyra Hotel Polmont
Macdonald Inchyra Grange Falkirk
Hotel Macdonald Inchyra Grange
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Inchyra Hotel & Spa staff and other travellers.
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Questions? Get answers from Macdonald Inchyra Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are no good rooms”
cliveiankeevesf, 12 Apr 2017 | Read review
“ask for room at front of hotel”
frenchyglasgow, 11 Apr 2017 | Read review
“You are better of dinning at high street cafe.”
travelloverscott, 21 Mar 2017 | Read review
“Some distant views of the hills from the back of the hotel, closer view of Grangemouth.!”
fatbgb, 22 Feb 2017 | Read review
“Try and get an updared room.”
nenglish, 23 Jan 2017 | Read review
5 of 5