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#1 of 2 hotels in Polmont
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Whether you're just passing through or have time to stop and explore, you'll find a warm welcome at the Premier Inn Hotel Falkirk East. And with such great transport links nearby, you can easily zip into Edinburgh, Glasgow and Stirling or explore the Highlands. But there's plenty to see nearby, too. Go for a spin at Falkirk Wheel, the world's only rotating boat lift. Show your support at Falkirk Football Stadium. Or travel in style on Bo'ness and Kinneil heritage railway. After a busy day, head back for a bite to eat in our tasty restaurant, and relax in your huge comfy bed.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
I hadn't stayed at this hotel before but have visited the restaurant a few times. I arrived early and was told that my room was ready so got checked in quickly, there were three staff at the reception desk and they were all in high spirits, I did see the guy's name was Graham, they pointed me to the taxi phone for the evening and were good in making conversation and making me feel welcomed. The room is of Premier Inn's usual standards, a nice comfy bed with everything I need. I ate at the Brewers Fayre again, mid afternoon and it was still quite busy but I'd never seen one of those places so busy at breakfast time, I think there were quite a few locals in too. I like Premier Inn's breakfast, it's a bit expensive but with eat as much as you like you can make it worth it easily. The staff were very busy rushing around constantly refilling the buffet, my only disappointment is not seeing the staff wearing any form of uniform, I feel it looks smarter. I will hopefully be back again next year.
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Date of stay: March 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Krystie Tweedie, General Manager at Premier Inn Falkirk East hotel
Responded Jul 19, 2020
Thank you for deciding to stay with us and for reviewing us. We appriciate all the points raised and we passed on the relevent points to the team next door. I personally would like to say thanks for the comments regarding myself. It is always a pleasure to read. Once again, thanks for your comments and hopefully see you next year. Keep safe. Kind Regards, Graham on reception.
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We stayed for 3 nights and had 2 rooms as there were 7 of us. The rooms were clean and comfy. The bathroom had a bath as well as a shower which was ideal for the kids after a busy day at the safari park. The rooms are a fantastic size. The staff were all friendly and helpful when we needed something. We asked if they could keep some milk in the fridge as one of the kids need soya milk and it needed to be in the fridge. We also had to ask for fan for the room as it was really warm and the air conditioning wasn’t working but that was miner and the fan helped the temperature and we all had fantastic nights sleeps.
I would highly recommend this hotel
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Date of stay: July 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Krystie Tweedie, General Manager at Premier Inn Falkirk East hotel
Responded Aug 3, 2021
Thanks for deciding to stay with us and for taking the time to review us. By the sounds of things, you and your family had a great time away which is great to read! We are so grateful for your kind words and the fact you would recommend us. Please note, we don't actually have air conditioning here as stated on the website. If booking another PI again, just look out for the ice icon or under the important info section. Once again, thanks for your kind comments and we welcome you back to Falkirk East. Kind Regards, Graham on reception
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Me,Lisa hall went to Scotland on January 11th Nd stayed in the premier inn Falkirk east hotel for the weekend Nd came away on the Monday the 13th. The weekend was a treat for my wife birthday which we then went and did a ghost hunt on the Saturday night at Bo’ness town hall then on the Sunday we spent the whole day with a very good friend looking around Linlithgow palace then on the evening we went to more friends for food, drinks on Sunday night. The premier inn was a very nice hotel we have stayed there a few times now the staff are very friendly and helpful and always make you feel welcome so we can not fault them in anyway and would definitely recommend people to stay here.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Krystie_Tweedie, General Manager at Premier Inn Falkirk East hotel
Responded Jan 24, 2020
Thank you for staying with us and for reviewing us online. We are delighted your wife had a lovely birthday weekend. Thank you for sharing your photos with us. We are very grateful for all the postive comments regarding the team here at Falkirk East. Kind Regards, Graham on reception.
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This hotel, although in an industrial area was quiet and clean. Access to both Glasgow and Edinburgh was good which was essential as we had to do some investigating permanent accommodation as well as attend a show "Six" in Glasgow.
Our only issue was the room temperature. The thermostat could not go below 22 celsius and it was already too warm outside. It would be good if Premier Inn could adopt a policy of allowing cooler room temperatures in the summer as this is a universal problem across Premier Inn hotels.
The staff were very helpful and provided a fan to cool the room for which I was very grateful.
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Date of stay: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Krystie Tweedie, General Manager at Premier Inn Falkirk East hotel
Responded Jul 8, 2022
Thank you for choosing to stay at Premier Inn. As always, we appriciate all feedback & improve where we can. We are delighted by the high scores you have given us. I do certainly agree the rooms can get quite warm however as stated online we do not have air con. When booking in the future, you can check on the hotel pages if they are fitted with air con or not. As always we try and do our best by switching the heating off and keeping the windows open. Kind Regards, Graham Reception Team
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Business trip. Friendly and helpful reception staff at Hotel and Cadgers Brae eatery. All clean and tidy; shower and TV worked as they should . Perfectly reasonable eatery next door. I routinely use Premier Inns for business purposes and value the consistency, usually good location and ready availability of somewhere to eat. I like Falkirk East and would definitely use again.
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Date of stay: September 2022
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Krystie Tweedie, General Manager at Premier Inn Falkirk East hotel
Responded Sep 9, 2022
Thank you for choosing Premier Inn. Thank you for a great review. We are delighted you would return here, if you would like a certainly room or section please e-mail us on falkirkeast.pi@whitbread.com Kind Regards, Graham Reception Team
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Stayed for 2 nights. Staff were very friendly and helpful. Room clean and comfortable however it was a little warm and we were unable to sleep with the window open due to the traffic noise. Bathroom was very clean with an excellent shower and large new fluffy towels. Requested a mat for in the shower which was immediately and cheerfully given. Ate in the on site restaurant and had the £23,99 meal deal which included a 2 course dinner with a glass of wine and a buffet breakfast which was excellent value for money.
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Review collected in partnership with this hotel
Date of stay: June 2021
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Krystie Tweedie, General Manager at Premier Inn Falkirk East hotel
Responded Jun 11, 2021
Thanks for deciding to stay with us and thank you for spending the time to review us. All feedback is appriciated so we can try and improve where we can. I am delighted with your positive comments. I am very sorry you found the room warm, as stated on the website, we don't have air con which sometime we find ourselves chasing our own tail. We would be glad to welcome you back, we can certainly allocate you a room at the back of the hotel which doesn't get the sun as much. Please e-mail us at falkirkeast.pi@whitbread.com for any future requests. Once again, thanks for your comments. Keep safe. Kind Regards, Graham on reception
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Lovely hotel, typical Premier Inn so don't expect all singing, all dancing, but spotless and very friendly. Location was perfect for Kelpies, Falkirk Wheel and Edinburgh, really easy to find. Room was spacious and no traffic noise. Nothing was too much trouble for the staff who provided extra milk and pillows upon request. Good linking with the staff over at the Brewers Fayre just next door. Snack machine available in reception area as well as a phone for local taxis. Free parking in a spacious CCTV monitored car park, you just give your registration upon sign in. Couldn't fault the hotel at all and will definitely consider staying again if in the area. Great light up make up mirror with hairdryer on the side, fans are available on request (although our son did have one in his room already). Usual little kettle and sachets of tea and coffee (yuck to the coffee but that's personal preference!). Handwash/body wash also already in rooms as standard. Just wish hotels would accomodate for a family of 5 as we had to get 2 rooms. Oh and there's even a garden centre and car wash/valeting service next door!! Thank you for making our 2 night stay really easy and enjoyable.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Krystie Tweedie, General Manager at Premier Inn Falkirk East hotel
Responded Jul 8, 2022
Thank you for choosing Premier Inn. We are delighted by your fantastic review of us and are very grateful for all your feedback. It does make the job worth while when we read that people like yourself would return again. I appriciate your comments regarding family rooms of 5, however I think most chain hotels the rooms are cabin like size & for fire safety this wouldn't be feasible. We do have interconnecting rooms at most of our hotels, give any site a phone before you book and the hotel team can get these allocated for you. Kind Regards, Graham Reception Team
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The worst place I have ever stayed avoid room 119!!! I am well traveled & have stayed in the hostels that are far far nicer than this. The pictures online are nothing like the reality. The room stank so badly of urine I could taste it! Bathroom had toilet seat was ivory in colour where it was so stained, the kettle was filthy i dear not use it. The guys at reception were so lovley but they had no other rooms available. The carpets in the whole building clearly need a good shampooing, the whole building smells musty. Whomever is responsible for the upkeep of the building clearly doesn't care and thinks its acceptable to sell ppl and room which isn't at all habitable. The worst stay ever would never go back and an insulted I have had to stay in a room in stuch a state . We then finished our stay in falkirk in the Premier Lodge up the road its far far nicer & great value for money, clean fresh towels and bedding
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed for 2 nights in Falkirk East as a family of 4 (including a 3 year old and a 9 month old baby) to have some quality family time and visit the Falkirk wheel. We received such a warm welcome on arrival and every time we passed through reception. A special thanks to Graham for being so friendly and helpful in recommending local things to do, and providing all the information needed for our stay. The room was a great size for a family, with plenty of space for toys, a cot and a pram. The hotel is in a great location and the soundproofing is great, so you can't hear the traffic or other guests. We will definitely be booking Premier Inn in the near future! Thank you.
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Date of stay: March 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Krystie Tweedie, General Manager at Premier Inn Falkirk East hotel
Responded Mar 13, 2023
Thank you for choosing Premier Inn. We are delighted you & your family had a great time here. It was such a pleasure to talk to you guys and your lovely kids! On a personal note, thank you very much for the mention. We certainly hope to see you guys again in the future here at Falkirk East. Kind Regards, Graham Reception Team
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The Falkirk East is a gem of Premier Inns. Myself and my daughter often stay when she is competing in Grangemouth. The location is easy to find with ample parking. Staff are approachable and friendly. The entire hotel and rooms are always exceptionally clean. The receptionist upon arrival was friendly and welcoming. The waiting/bar staff are lovely, kind and helpful and went above and beyond at breakfast time. Although, the weekend we stayed they were experiencing a problem with their gas supply and could only offer a continental breakfast. However, this was not an issue for us as the staff more than made up for it with their choices on the continental menu and brought us over a range of pastries, croissants, pancakes, fruit, cereals, yogurts etc and coffee/tea and toast which was most welcoming as the decision was difficult to make with the choices available. They were lovely, friendly & chatty. I would definitely recommend staying here.
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Date of stay: May 2021
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Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Krystie Tweedie, General Manager at Premier Inn Falkirk East hotel
Responded Jun 8, 2021
Thank you for deciding to stay with us and for such a fantastic review. I am very sorry for the hassle with the gas, it has now been sorted but I am pleased your daughter & yourself still managed to have a hearty breakfast. We are delighted you would recommend us. We are looking forward to seeing you again. Once again, thanks for your comments. Keep safe. Kind Regards, Graham on reception
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We arrived just before 16:00 and checked in but as they say 16:00 I don't think you could complain if you have to wait until 16:00. I think this is to give them plenty of time to clean the rooms with the covid problems. You would have to contact Premier inns directly to see if there was any way they could make an exception for you.
Hawick, United Kingdom28 contributions17 helpful votes
Hi Jillian Premier Inn Falkirk east is about a 30 min walk away from Polmont Station but taking a taxi from the station takes about 5 mins and taxis are plentiful and cheap . The stadium is about a 40 minute walk away but again is only a 5 min taxi ride away and is easy to get to . Enjoy
Hi Jillgregg2013
Thanks for your query.
The information provided below is correct. You can book a twin room, however this will still be one room with a double bed and a single sofa bed in it. If you wish to be in separate rooms, you would need to book 2 rooms.
Hope this helps.
Regards
Amy Thacker
Premier Inn Team
You can go to Traveline (see Google) and enter Polmont in the From box and Falkirk wheel in Destination. You will have to ask the reception where the bus stop is and you need the Wheel's Visitor Centre. Select which time you want to go and click on that row. That will give you the bus numbers you require. There is one change of bus.
There are more places to choose from in the Polmont area.
PRICE RANGE
C$83 - C$140 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
premier inn falkirk east hotel polmont
LOCATION
United KingdomScotlandFalkirk DistrictPolmont
NUMBER OF ROOMS
60
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
