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Rue Jose de San Martin 5, Petionville 6140 Haiti
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (392)
360
Panoramas (11)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 20-06-25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from NH Haiti El Rancho
Updated 20-06-25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 18 hotels in Petionville
Location
Cleanliness
Service
Value
The 5-star NH Haiti El Rancho hotel is conveniently located in the heart of Petion-Ville, the residental suburb of Port-au-Prince, Haiti's capital city.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Babysitting
Airport transportation
Wifi
Outdoor pool
Restaurant
Breakfast buffet
Poolside bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Soundproof rooms
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Centrally Located
Languages Spoken
English, French, Spanish
Hotel links
Special Offer:GET UP TO 25% OFF!
790Reviews18Q+A100Room tips
Traveller rating
  • 578
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  • 26
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  • 11
Time of year
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Popular mentions
frantzgerald wrote a review Feb. 2020
1 contribution
I normally experience a very warming and welcome personel. However, that night the front desk attendant Nathalie was very cold and unwelcome. I almost left for a different hotel because of her attitude.
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Review collected in partnership with NH Hotels
Date of stay: February 2020
Value
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Justin R wrote a review Jan. 2020
Bluemont, Virginia3 contributions
El Rancho is a oasis of calm in a pretty hectic place. I loved being in Haiti, but the El Rancho was an excellent respite from the chaos outside the walls. The rooms are comfortable, and the amenities are very nice compared to other hotels in PAP. The restaurant is decent, but I prefer the local food. The gym has some good equipment. But my favorite aspect of the El Rancho is the excellent, courteous service. That always makes being away from home a little bit easier.
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Date of stay: August 2019
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Chelsea S wrote a review Sep. 2019
New York City, New York144 contributions77 helpful votes
Lovely, clean hotel in Petionville. Very beautiful grounds and good food options. Wi-fi connection is not as fast as at the Best Western. I like that it is off the main street and therefore the rooms are very quiet.
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Date of stay: August 2019
Rooms
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
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Kevin K wrote a review Aug. 2019
Luxembourg City, Luxembourg21 contributions6 helpful votes
I stayed for 10 days on a business trip. The pictures of the hotel I had seen prior to my visit were wonderful. But in reality is that a few things should seriously improve. I believe management no longer cares, as it has established itself as a top hotel in Haiti. During my weekend there, I experienced a very late and loud concert which I was not advised and I had just wanted to relax and sleep after work which was not possible. Also do not order food from room service. Mine was simply cold and not very good. I had ordered a simple burger. I would rate it as it among the worst and I have had some pretty bad burgers. The hotel had potential but management needs to work a lot harder at being better. It must of been nice of a few years ago but the hotel has not aged well.
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Date of stay: August 2019
Rooms
Cleanliness
Service
Trip type: Travelled on business
Room Tip: Choose a quiet room.
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Response from JoseGarciaLima, General Manager at NH Haiti El Rancho
Responded Aug. 7, 2019
Dear Kevin, Thank you for your feed-back and your constructive review. We apologize for the inconveniences caused by the concert, since it finished later than what it was originally programmed. As for the burger, we are surprised by your comments, since we usually get the opposite ones. We keep trying to maintain the quality standards that have defined El Rancho during these years, but there is, no doubt about it, room for improvements. We look forward to welcome you anytime soon. Sincerely, José García Lima General Manager NH Haiti El Rancho
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Alejandra C wrote a review Jul. 2019
1 contribution
The room and staff were wonderful and the property itself is beautiful. Our room was clean and comfortable and the water pressure in the shower was amazing. It was close to everything we wanted to go to in Petion Ville and most importantly, we felt very safe.
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Review collected in partnership with NH Hotels
Date of stay: July 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
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Response from JoseGarciaLima, General Manager at NH Haiti El Rancho
Responded Aug. 7, 2019
Dear Alejandra, First of all, please accept our apologies for the delayed answer. Thank you very much for the time taken to let us know your perception about our hotel. It is a great help for us, in order to achieve the excellence of service we aspire to. We look forward to meeting you again in a near future. Feel free to contact me in future occasions (j.garcia@nh-hotels.com) Sincerely, José G. Lima General Manager NH Haiti El Rancho
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Previous
PRICE RANGE
US$154 - US$198 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel el rancho
LOCATION
CaribbeanHaitiOuest DepartmentPetionville
NUMBER OF ROOMS
72
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Frequently Asked Questions about NH Haiti El Rancho
What are some of the property amenities at NH Haiti El Rancho?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at NH Haiti El Rancho?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Haiti El Rancho?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at NH Haiti El Rancho?
Yes, free parking is available to guests.
What are some restaurants close to NH Haiti El Rancho?
Conveniently located restaurants include Nh Haiti El Rancho, Hotel Karibe, and Haiku.
Are there opportunities to exercise at NH Haiti El Rancho?
Yes, guests have access to a pool and a fitness centre during their stay.
Does NH Haiti El Rancho have an airport shuttle?
Yes, NH Haiti El Rancho offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at NH Haiti El Rancho?
Yes, dry cleaning and laundry service are offered to guests.
Does NH Haiti El Rancho offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at NH Haiti El Rancho?
The staff speaks multiple languages, including English, Spanish, and French.
Is NH Haiti El Rancho accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.