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Chikusenso Mt.Zao Onsen Resort & Spa

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88-11 Togatta Onsen Uenohara, Zao-machi, Katta-gun 989-0916 Miyagi Prefecture
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Traveller (271)
Dining (46)
Room & Suite (24)

About

#1 of 23 hotels in Zao-machi
Location
Cleanliness
Service
Value

See why so many travellers make Chikusenso Mt.Zao Onsen Resort & Spa their onsen hotel of choice when visiting Zao-machi. Providing an ideal mix of value, comfort and convenience, it offers a luxury setting with an array of amenities designed for travellers like you.

The rooms offer a minibar, air conditioning, and a refrigerator, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.

Chikusenso Mt.Zao Onsen Resort & Spa features 24 hour front desk, a concierge, and newspaper. In addition, as a valued Chikusenso Mt.Zao Onsen Resort & Spa guest, you can enjoy a fitness center and a lounge that are available on-site. Guests arriving by vehicle have access to free parking.

Given the close proximity of popular landmarks, such as Miyagi Zao Eboshi Resort (2.9 km) and Takimidai Lookout (3.4 km), guests of Chikusenso Mt.Zao Onsen Resort & Spa can easily experience some of Zao-machi's most well known attractions.

When you’re feeling hungry, be sure to check out Zao Boo, Engawa Tea House Yamabiko, and Cafe Kazeno, which are some cafes that are popular with locals and out-of-towners alike.

If you’re looking for things to do, you can check out Zao Dairy Farm (1.7 km) or Shimakawa Museum (1.0 km), which are popular attractions amongst tourists, and they are all within walking distance.

We’re sure you’ll enjoy your stay at Chikusenso Mt.Zao Onsen Resort & Spa as you experience all of the things Zao-machi has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Shuttle bus service
Parking
Wifi
Restaurant
Breakfast available
Complimentary tea
Meeting rooms
Spa
Hot spring bath
Massage
Open-air bath
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Safe
Telephone
Coffee / tea maker
Kitchenette
Bath / shower
Wake-up service / alarm clock
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, Chinese, Japanese

Location

Full view
47Car recommended
Grade: 47 out of 100
15Restaurantswithin 1 km
3Attractionswithin 1 km
79Reviews1Q+A0Room tips
Traveller rating
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Popular mentions
KI-NRT wrote a review Jan. 2021
San Jose, California1193 contributions236 helpful votes
+1
We stayed 3 nights last October as part of an extended road trip through Northern Tohoku, and Chikusenso was definitely one of the highlights. We went there with high hopes and expectations - a modern ryokan with a foreign owner but with Japanese sensibilities and cuisine - can this ryokan merge the best of both worlds? The answer is a definite "yes." First off, this is not a small boutique property - it's midsize by ryokan standards with 30 rooms total. We opted to stay in the Presidential Suite, which is the top room in Chikusenso, and an enormous 116 square meters of goodness. The room afforded absolute privacy in all directions (it's fine to keep the shades open all day and night without any worries) and featured just about any modern convenience and technology that anyone could hope for. While we felt the decor and furniture in the room was a bit strange and not to our tastes, it was nonetheless a comfortable place to relax. The only functional design flaw worth mentioning has to do with the private, outdoor open-air bath. It's not right outside the veranda in the garden, but is instead accessed by going out of the room's front door, down a hallway and a flight of stairs, then by opening a door that requires a key to open - and we were the only guests with a key to the bath. This takes out to a small garden with the "private" onsen bath. It's really a hassle to get to; I'd prefer to strip off my clothes in the room, open the veranda and step right into the bath without having to worry about being seen by anyone throughout the process. The second highest-category room does not have this problem, since it's situated on an upper floor with its open-air bath being on the balcony. Service was courteous, friendly and attentive, but I wouldn't say they went above and beyond the call of duty. For instance, when we told them that we were pondering a drive on the Zao Echo Line (a scenic road nearby) but were concerned about accessibility (it closes at the slightest hint of adverse weather), they said the road conditions get broadcast every morning at 9AM. Wanting to get a head start on the day (in general), we asked if they could call my mobile phone as soon as they found out.... to which they suggested I check a particular website. Also, while they asked us what we planned to do in the area when we arrived, it appeared to be more of a curiosity factor for them, rather than a means to figure out ways to help us. We informed them of our itinerary (more or less), and told them about our intention to visit Miyagi Fox Village on a Wednesday. Well, that's the one day each week that it's closed! Wish they would've proactively checked and/or pointed out this issue so that we would've had a chance to juggle our plans appropriately. Oh well. Food was very good. Executive Chef Kiyokazu Naoi definitely has the skills, and he served up some incredible dishes. It was also not watered down for foreign tastes, much to our relief. For instance, one evening we were treated to a Fugu (poisonous Blow Fish) course. It wasn't ALL Fugu, but it was mostly Fugu, and was excellent. Another meal consisted of a variety of just-made Tempura dishes that was prepared personally by Naoi-san. It was just as innovative and delightful as we could've hoped for. I wouldn't place the dining experience in my all-time top 5, but it's not far off, either. The only bummer was the lack of an option to be served in one's own room like some of the finer ryokans in Japan. One "Western" aspect that I appreciated, that very few Ryokans offer - Chikusenso does laundry/pressing/dry cleaning, surprisingly. Which came in handy since we had been travelling for 5 days prior to our arrival at Chikusenso. This probably has as much to do with its comparatively larger size as anything, but we've been to even larger ryokans that did not provide laundry service. In terms of the overall property and grounds, they did a good job of combining contemporary design (it's a relatively new property) with traditional Japanese as well as local elements to its look and feel. And, overall, it blends in nicely with the serene natural environment that envelops the property grounds. We were surprised at the high price of Chikusenso given its location, but if you have plans to tour the Tohoku region, it should definitely be on your bucket list if you're willing to splurge somewhat.
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Date of stay: October 2020
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Dave wrote a review Jan. 2020
Perth, Australia2 contributions
This is a delightful, beautiful, serene and luxurious hotel. It is an architectural delight, with quiet wooden corridors, huge glass windows, courtyards, streams and waterfalls. The staff are superb. Friendly, helpful and attentive, they made the holiday sublime. The dinners and breakfasts were traditional Japanese. The resort clearly has a talented chef, and each meal was a collection of 20 to 30 small dishes of local products and traditional recipes. In the Winter, there was snow and cold streams and the snow fields nearby. This resort would be amazing in each season. It is easy to get to, with a Shinkansen from Tokyo and a hotel pick up from Sendai station.
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Date of stay: January 2020Trip type: Travelled with family
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GeeCeeBrissie wrote a review Dec. 2019
Brisbane, Australia11 contributions
+1
Beautifully appointed luxury Ryokan and Onsen. We decided to lash out and capture a more traditional Japanese experience on our brief tour of Japan organized around the cherry blossom season. The Ryokan is newly built but decorated with both traditional and a modern take on traditional architecture. Staff were very accommodating a number spoke English and the others were able to get their message across despite our nonexistent Japanese language skills. It was a quiet period and we were able to book one of the private outdoor onsen....a rare experience in a beautiful setting. Dinner and breakfast were included. Tasty and accessible (for western tastes) experiences......the courses of exquisite tastes and presentation kept coming. A big thank you to the young man who picked us up from the Sendai train station. We spoke of our interest in seeing the cherry blossoms on the nearby river. He contacted the manager who allowed him to drive us around for a couple of hours to catch the best sights.....all part of the great service we received.
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Date of stay: April 2019Trip type: Travelled as a couple
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Second2none wrote a review Jan. 2019
Shanghai, China57 contributions4 helpful votes
+1
Love this place and staff here. Service is superb. I come to Japan at least two times every year and will always stay in fancy onsen hotels. Chikusenso definitely is on the top of the list. Many of the staff can speak quite good English which is a big plus for international visitors. They are polite but not distant. They respond to your request swiftly. Hotel decoration is a perfect combination of traditional Japanese and modern styles. The food they provide here is amazing. I do think the chef is on his way to greatness because he’s innovative and bold enough to put characters from other food genres into Japanese fine dining like cheese fondue, Vietnamese vegetable rolls and Chinese cooking styles. After dinner, they always give you a box of bakeries made by the chef, which are all delicate and delicious. I definitely will come back again. Big thanks to all the staff here (right, Tanaka-San, and your name can’t be forgot.)
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Date of stay: January 2019Trip type: Travelled with family
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Chad S wrote a review Feb. 2018
London50 contributions54 helpful votes
I've been all over Japan and to many onsen resorts, but this is one of my favourites. We just came back from 2 nights here, which was well timed in the middle of a trip to Tokyo. Getting away from the city to the serenity of Chikusenso was a fantastic break, and the whole experience was wonderful. From our arrival and pickup at Sendai station to being dropped back at the station 48 hours, we felt nothing but looked after and completely welcome. The resort itself is beautiful, nestled away from everything - we were lucky enough to be some of the only guests mid-week, and experience the resort covered in fresh snow. The rooms were really great - the *only* thing I could ask for would be for fresh milk for coffee in the mini-bar and at breakfast. Other than that, absolutely NO complaints. Speaking of breakfast and dinner.... they were absolutely beautiful. One night we had a dinner of fugu in every course, and it was one of the highlights of the whole trip. The onsen facilities are also great, with a good mix of public and private baths. The outdoor baths were really special with all of the snow around. Would definitely recommend this place, and we'll definitely be back on our next trip to Tohoku.
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Date of stay: February 2018
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Trip type: Travelled as a couple
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PRICE RANGE
US$555 - US$1,335 (Based on Average Rates for a Standard Room)
LOCATION
JapanTohokuMiyagi PrefectureKatta-gunZao-machiMiyagizaotoogatta Onsen / Toogatta Onsen
NUMBER OF ROOMS
30
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Frequently Asked Questions about Chikusenso Mt.Zao Onsen Resort & Spa
Which popular attractions are close to Chikusenso Mt.Zao Onsen Resort & Spa?
Nearby attractions include Miyagi Zao Kokeshi Museum (1.1 km), Zao Forest Springs (0.3 km), and Ushizoan (1.0 km).
What are some of the property amenities at Chikusenso Mt.Zao Onsen Resort & Spa?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Chikusenso Mt.Zao Onsen Resort & Spa?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Chikusenso Mt.Zao Onsen Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Chikusenso Mt.Zao Onsen Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Chikusenso Mt.Zao Onsen Resort & Spa?
Conveniently located restaurants include Restaurant Baeltz, Chukatei Bunten, and Sankuan.
Are there opportunities to exercise at Chikusenso Mt.Zao Onsen Resort & Spa?
Yes, guests have access to a fitness centre during their stay.
Which languages are spoken by the staff at Chikusenso Mt.Zao Onsen Resort & Spa?
The staff speaks multiple languages, including English, Chinese, and Japanese.
Are there any historical sites close to Chikusenso Mt.Zao Onsen Resort & Spa?
Many travellers enjoy visiting Aone Western Style House (3.3 km).
Is Chikusenso Mt.Zao Onsen Resort & Spa accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.